TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Would highly recommend! A Simple, Efficient, and Quick way to file taxes. Takes 10 minutes or less.
Date published: 2021-05-12
Rated 1 out of 5 by from Hidden fees all to the end cost me 180$ for a very simple return without help.
Date published: 2021-05-12
Rated 5 out of 5 by from Big Fan! Every year when I consult the live help, it feels like I just called a (really educated) family member or friend! My help this year, Deborah, was a CHAMP! So great and helpful and my return was filed in just an hour!
Date published: 2021-05-12
Rated 4 out of 5 by from fast and easy, expensive. Great, fast and easy, however expensive for premium.
Date published: 2021-05-12
Rated 3 out of 5 by from Entering Certain Payment Information Impossible Many blocks for entering information were not clearly visible. Had to just click around the page until they accepted data.Also wanted to purchase Audit Defense and pay for state tax filing fee but TurboTax form would not accept credit card selection. Called the designated number but automated system could not understand anything I said. Questions following this review are intrusive and unnecessary.
Date published: 2021-05-12
Rated 5 out of 5 by from AWESOME WILL USE AGAIN VERY SIMPLE TO USE AND GREAT PRICES
Date published: 2021-05-12
Rated 1 out of 5 by from Turbo Trouble Everything was good TILL I tried to transmit STATE returns. State returns would not email and I was stuck in a loop of error messages. Went online to resolve and the only good answer I found was to log off and wait two days and try again. WOW is that messed up but it worked.
Date published: 2021-05-12
Rated 4 out of 5 by from awesome Easy to use and understand!! Great product!!!!!!!!
Date published: 2021-05-12
Rated 4 out of 5 by from Easy to use I have used Turbo Tax for many years and like the way it gives the option to walk through or choose specific topics.
Date published: 2021-05-12
Rated 4 out of 5 by from TurboTax & Gusto! Super easy to use with Gusto. Loved the resources (hyperlinks throughout the steps) - very helpful
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1546
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Would highly recommend! A Simple, Efficient, and Quick way to file taxes. Takes 10 minutes or less.
Date published: 2021-05-12
Rated 1 out of 5 by from Hidden fees all to the end cost me 180$ for a very simple return without help.
Date published: 2021-05-12
Rated 5 out of 5 by from Big Fan! Every year when I consult the live help, it feels like I just called a (really educated) family member or friend! My help this year, Deborah, was a CHAMP! So great and helpful and my return was filed in just an hour!
Date published: 2021-05-12
Rated 4 out of 5 by from fast and easy, expensive. Great, fast and easy, however expensive for premium.
Date published: 2021-05-12
Rated 3 out of 5 by from Entering Certain Payment Information Impossible Many blocks for entering information were not clearly visible. Had to just click around the page until they accepted data.Also wanted to purchase Audit Defense and pay for state tax filing fee but TurboTax form would not accept credit card selection. Called the designated number but automated system could not understand anything I said. Questions following this review are intrusive and unnecessary.
Date published: 2021-05-12
Rated 5 out of 5 by from AWESOME WILL USE AGAIN VERY SIMPLE TO USE AND GREAT PRICES
Date published: 2021-05-12
Rated 1 out of 5 by from Turbo Trouble Everything was good TILL I tried to transmit STATE returns. State returns would not email and I was stuck in a loop of error messages. Went online to resolve and the only good answer I found was to log off and wait two days and try again. WOW is that messed up but it worked.
Date published: 2021-05-12
Rated 4 out of 5 by from awesome Easy to use and understand!! Great product!!!!!!!!
Date published: 2021-05-12
Rated 4 out of 5 by from Easy to use I have used Turbo Tax for many years and like the way it gives the option to walk through or choose specific topics.
Date published: 2021-05-12
Rated 4 out of 5 by from TurboTax & Gusto! Super easy to use with Gusto. Loved the resources (hyperlinks throughout the steps) - very helpful
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1546