TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by SLPFI27 from TURBO TAX IS AWESOME! TURBO TAX IS GREAT! IF YOU NEVER USED IT BEFORE TRY IT!
Date published: 2023-04-18
Rated 5 out of 5 by Robyn82 from Turbo Tax is wonderful Make filing taxes easy when you don't want someone to do them and pay the crazy price
Date published: 2023-04-18
Rated 5 out of 5 by barney54321 from easy to use for easy to use and has many more options than expected
Date published: 2023-04-18
Rated 5 out of 5 by Rementhe from Turbo Tax helped me out a lot I found this to be easy. The process was easy to use.
Date published: 2023-04-18
Rated 4 out of 5 by Nikki does Taxes from BETTER EACH YEAR User friendly and intuitive. I Just don't like that you have to scroll down to see the bottom of every single screen in order to access the continue or next button.
Date published: 2023-04-18
Rated 1 out of 5 by Chuck111112 from 2022 is by far the worst, most frustrating version I've been using TurboTax for over 25 years and this may be my last. Signing in to my Inuit account from the desktop version did not work, while I could log in from any browser with no issues. This renders many functions, like importing and paying the filing fee, inoperable. I even tried loading the desktop version on a second computer and the sign on function still failed. Technical support is non-existent.
Date published: 2023-04-18
Rated 5 out of 5 by sammyjoy from amazing people with great service and patience. they were helpful and did alot of research to make sure i was able to understand what i was doing and what needed to be done to benefit me most.
Date published: 2023-04-18
Rated 1 out of 5 by KDVP from Something has changed with TurboTax this year. Things did not seem to flow in order as it has in years past. I had to search for form numbers to have it pull up where to enter them. I entered a dependent detail for the American Opportunity Credit and it did not ask for my 1098-T for the dependent and lowered my return amount. I deleted the dependent from the education credit screen and started over. The second time it asked for the 1098-T information and increased our return. Too many weird things happening this time around. If it's the same next year, I'm not sure I will continue to use TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by Mark 17 from Quick, Easy, Effective I've used it for years, and it has never let me down. It is easy to use and the sequence of entering data makes the whole process quick and painless. Plus, it helps you see when you've made a mistake! I am fully confident that TurboTax helps me get the best refund possible!
Date published: 2023-04-18
Rated 1 out of 5 by null from Clunky Had to go back and redo sections many times. Information seemed to disappear after clicking continue. Frustrating.
All TurboTax® Offerings Reviews - Page 1546
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by SLPFI27 from TURBO TAX IS AWESOME! TURBO TAX IS GREAT! IF YOU NEVER USED IT BEFORE TRY IT!
Date published: 2023-04-18
Rated 5 out of 5 by Robyn82 from Turbo Tax is wonderful Make filing taxes easy when you don't want someone to do them and pay the crazy price
Date published: 2023-04-18
Rated 5 out of 5 by barney54321 from easy to use for easy to use and has many more options than expected
Date published: 2023-04-18
Rated 5 out of 5 by Rementhe from Turbo Tax helped me out a lot I found this to be easy. The process was easy to use.
Date published: 2023-04-18
Rated 4 out of 5 by Nikki does Taxes from BETTER EACH YEAR User friendly and intuitive. I Just don't like that you have to scroll down to see the bottom of every single screen in order to access the continue or next button.
Date published: 2023-04-18
Rated 1 out of 5 by Chuck111112 from 2022 is by far the worst, most frustrating version I've been using TurboTax for over 25 years and this may be my last. Signing in to my Inuit account from the desktop version did not work, while I could log in from any browser with no issues. This renders many functions, like importing and paying the filing fee, inoperable. I even tried loading the desktop version on a second computer and the sign on function still failed. Technical support is non-existent.
Date published: 2023-04-18
Rated 5 out of 5 by sammyjoy from amazing people with great service and patience. they were helpful and did alot of research to make sure i was able to understand what i was doing and what needed to be done to benefit me most.
Date published: 2023-04-18
Rated 1 out of 5 by KDVP from Something has changed with TurboTax this year. Things did not seem to flow in order as it has in years past. I had to search for form numbers to have it pull up where to enter them. I entered a dependent detail for the American Opportunity Credit and it did not ask for my 1098-T for the dependent and lowered my return amount. I deleted the dependent from the education credit screen and started over. The second time it asked for the 1098-T information and increased our return. Too many weird things happening this time around. If it's the same next year, I'm not sure I will continue to use TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by Mark 17 from Quick, Easy, Effective I've used it for years, and it has never let me down. It is easy to use and the sequence of entering data makes the whole process quick and painless. Plus, it helps you see when you've made a mistake! I am fully confident that TurboTax helps me get the best refund possible!
Date published: 2023-04-18
Rated 1 out of 5 by null from Clunky Had to go back and redo sections many times. Information seemed to disappear after clicking continue. Frustrating.
All TurboTax® Offerings Reviews - Page 1546
Date published: 2023-04-18