TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Increase in Fees For someone who offers a "free" filing system, kinda sucks that I had to pay 1/3 of my return to y'all. I have filed my taxes with Intuit going on almost 2 decades now. I used to thoroughly enjoy the "free" aspect of TurboTax. Y'all have essentially become like all other tech companies. Money hungry by raising fees/rates. Anyway, I do support this Federal bill to make filing taxes actually free. Not sure what that'll mean for Intuit...I mean I guess y'all can still profit off Quickbooks. Food for thought.
Date published: 2023-04-18
Rated 3 out of 5 by from 2023 Review Every year, new upgrades (for purchase) are required for filing. Over the past 3 filings with turbotax, little, or nothing has changed regarding complexity of my personal financial situation. Turbotax helps expedite the process, but seems to be slipping in additional fees.
Date published: 2023-04-18
Rated 1 out of 5 by from Overpriced and stressful You end up spending the same amount if not more than going to a professional and you are paying to be more stressed out. Not worth it! You're also charged an extra $39 to have the payment pulled from you returns, would have been good to know when making that decision..
Date published: 2023-04-18
Rated 1 out of 5 by from turbotax is the absolute worst expensive, confusing, and a huge waste of time!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was Great I found it very user friendly and was able to navigate through it with no problem.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax has a concise system that makes filing taxes effortless. I was able to complete my tax return within two days.
Date published: 2023-04-18
Rated 5 out of 5 by from great it was great, I will use it every year I have taxes
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome! I’ve been using TurboTax for 8 years, and it gets easier every time! It’s very self explanatory and they help you along the way! If there are any errors you can go back and fix them! This makes it very easy.
Date published: 2023-04-18
Rated 5 out of 5 by from awesom easy to use and very helpful tips for next time filling.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Product & Service for everyone Saved me a ton of time and money to file my taxes. Highly recommended for everyone!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1545
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Increase in Fees For someone who offers a "free" filing system, kinda sucks that I had to pay 1/3 of my return to y'all. I have filed my taxes with Intuit going on almost 2 decades now. I used to thoroughly enjoy the "free" aspect of TurboTax. Y'all have essentially become like all other tech companies. Money hungry by raising fees/rates. Anyway, I do support this Federal bill to make filing taxes actually free. Not sure what that'll mean for Intuit...I mean I guess y'all can still profit off Quickbooks. Food for thought.
Date published: 2023-04-18
Rated 3 out of 5 by from 2023 Review Every year, new upgrades (for purchase) are required for filing. Over the past 3 filings with turbotax, little, or nothing has changed regarding complexity of my personal financial situation. Turbotax helps expedite the process, but seems to be slipping in additional fees.
Date published: 2023-04-18
Rated 1 out of 5 by from Overpriced and stressful You end up spending the same amount if not more than going to a professional and you are paying to be more stressed out. Not worth it! You're also charged an extra $39 to have the payment pulled from you returns, would have been good to know when making that decision..
Date published: 2023-04-18
Rated 1 out of 5 by from turbotax is the absolute worst expensive, confusing, and a huge waste of time!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was Great I found it very user friendly and was able to navigate through it with no problem.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax has a concise system that makes filing taxes effortless. I was able to complete my tax return within two days.
Date published: 2023-04-18
Rated 5 out of 5 by from great it was great, I will use it every year I have taxes
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome! I’ve been using TurboTax for 8 years, and it gets easier every time! It’s very self explanatory and they help you along the way! If there are any errors you can go back and fix them! This makes it very easy.
Date published: 2023-04-18
Rated 5 out of 5 by from awesom easy to use and very helpful tips for next time filling.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Product & Service for everyone Saved me a ton of time and money to file my taxes. Highly recommended for everyone!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1545