TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Stop repeatedly advertising your products If you file with turbotax, you'll need to click "decline" for additional services as much as you need to click "continue" to actually enter data.
Date published: 2023-04-17
Rated 5 out of 5 by from awesome it was so easy and simple to use it made it very easy to do my taxes for the first time by myself.
Date published: 2023-04-17
Rated 5 out of 5 by from excellent gettin better every year thank you for the professionals, finding things has never been easier on this and placements
Date published: 2023-04-17
Rated 3 out of 5 by from Fix 1099 B downloads with wash sale Turbotax needs to have better explanation about how to enter summary 1099 B from Fidelity or other brokerages for lot of transactions with wash sale. Also, work with IRS on giving an option to upload PDF for stock transactions vs physically mailing 100s of pages.
Date published: 2023-04-17
Rated 1 out of 5 by from Overpriced and Frustrating The website itself is a pain to navigate. It kept sending me back to the same forms I had just filled out. Only filed with turbo as I thought I could electronically file my state taxes, only to find out after paying that this was not the case. Nearly every step of the way I was upsold for a variety of services I didn't need. This was originally sold to me as a free tax service but had to pay over $120 for a 1099 filing (a two page document) and of course $59 for each state. I had to pay over $200, which ended up being nearly a quarter of my total returns. If it were not that I was filing so close to the deadline and that I have no interest in trying this all over again I wouldn't be filing with turbo tax. Never again.
Date published: 2023-04-17
Rated 5 out of 5 by from Use it every year. turbotax is great, works every year!!!!!!!!!!!!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was quick & efficient. Very user friendly and helped to increase deductions before filing.
Date published: 2023-04-17
Rated 4 out of 5 by from Stress Free! Both Jermaine and Zeldayah were fantastic in assuring me through this process on the evening before American taxes are due lol! It was like a miracle the night before Christmas. Thank y'all for everything.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is tubomax I've used them since high school and has always been a simple and calming way to assure you it under control. Very easy and detailed as well at what is need to be done and very detailed and fast to answer questions; great options for any budget
Date published: 2023-04-17
Rated 5 out of 5 by from I've Used The Service For Years As a single dude with one income, it takes no time to use Turbotax. Timed myself this year, 29 minutes start to finish
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1545
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Stop repeatedly advertising your products If you file with turbotax, you'll need to click "decline" for additional services as much as you need to click "continue" to actually enter data.
Date published: 2023-04-17
Rated 5 out of 5 by from awesome it was so easy and simple to use it made it very easy to do my taxes for the first time by myself.
Date published: 2023-04-17
Rated 5 out of 5 by from excellent gettin better every year thank you for the professionals, finding things has never been easier on this and placements
Date published: 2023-04-17
Rated 3 out of 5 by from Fix 1099 B downloads with wash sale Turbotax needs to have better explanation about how to enter summary 1099 B from Fidelity or other brokerages for lot of transactions with wash sale. Also, work with IRS on giving an option to upload PDF for stock transactions vs physically mailing 100s of pages.
Date published: 2023-04-17
Rated 1 out of 5 by from Overpriced and Frustrating The website itself is a pain to navigate. It kept sending me back to the same forms I had just filled out. Only filed with turbo as I thought I could electronically file my state taxes, only to find out after paying that this was not the case. Nearly every step of the way I was upsold for a variety of services I didn't need. This was originally sold to me as a free tax service but had to pay over $120 for a 1099 filing (a two page document) and of course $59 for each state. I had to pay over $200, which ended up being nearly a quarter of my total returns. If it were not that I was filing so close to the deadline and that I have no interest in trying this all over again I wouldn't be filing with turbo tax. Never again.
Date published: 2023-04-17
Rated 5 out of 5 by from Use it every year. turbotax is great, works every year!!!!!!!!!!!!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was quick & efficient. Very user friendly and helped to increase deductions before filing.
Date published: 2023-04-17
Rated 4 out of 5 by from Stress Free! Both Jermaine and Zeldayah were fantastic in assuring me through this process on the evening before American taxes are due lol! It was like a miracle the night before Christmas. Thank y'all for everything.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is tubomax I've used them since high school and has always been a simple and calming way to assure you it under control. Very easy and detailed as well at what is need to be done and very detailed and fast to answer questions; great options for any budget
Date published: 2023-04-17
Rated 5 out of 5 by from I've Used The Service For Years As a single dude with one income, it takes no time to use Turbotax. Timed myself this year, 29 minutes start to finish
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1545