TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax made it simpler experts are helpful. Detailed. Good initiative by TT
Date published: 2021-05-12
Rated 5 out of 5 by from Easy Peasy Easy to use than the previous versions. I was able to understand the prompts without help.
Date published: 2021-05-12
Rated 5 out of 5 by from Good service easy to understand Made filing easier would recommend to friends or family.
Date published: 2021-05-12
Rated 5 out of 5 by from Love Turbo Tax Love Turbo Tax! I have been using it for years. We have a farm and it makes it so easy to file our taxes. It covers everything and has lots of information to help you make the right decisions so you will file a most accurate tax return. Whether we get a refund or have to pay some years, we know our tax return is correct. We will continue to use Turbo Tax as long as we are able. Thanks Turbo Tax for making filing our taxes so easy!!!
Date published: 2021-05-12
Rated 4 out of 5 by from website Using Turbotax/Intuit website for help is cumbersome and ineffectual!
Date published: 2021-05-12
Rated 5 out of 5 by from Very Good Support While Processing Returns The platform is very easy to navigate forward and backwards as needed.
Date published: 2021-05-12
Rated 4 out of 5 by from Decent When reviewing, the needed corrections were somewhat vague. Also,Turbo Tax wants a purchase date before the sales date. With some covered calls there is no purchase date.
Date published: 2021-05-12
Rated 3 out of 5 by from Many Problems Issues: 1. The resume where you left off feature frequently doesn't get back to the screen where we left off. Annoying that we have to go back though questions already responded to and some questions have to be answered again because TT didn't retain the response. 2. Did not get the surveys in my email that I was constantly asked to fill out. Also checked my "junk" folder. It wasn't there. 3. When feedback is asked for on some help screen questions, the submit button didn't work. This resulted in generally only getting good responses. 4. The rounding function for stock sales seems to be unevenly applied. 5. Can there be a feature added to see the actual 1040 forms and schedules on the fly like the CD version of TT ?
Date published: 2021-05-12
Rated 5 out of 5 by from Quick and Easy Every Year! I've been using TurboTax for more than 10 years and it's always been simple and easy for me to do my taxes. The website is user friendly and I've never run into any errors. :)
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Live Deluxe is an excellent product. Dawn was very helpful with questions I had regarding my filig.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1538
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax made it simpler experts are helpful. Detailed. Good initiative by TT
Date published: 2021-05-12
Rated 5 out of 5 by from Easy Peasy Easy to use than the previous versions. I was able to understand the prompts without help.
Date published: 2021-05-12
Rated 5 out of 5 by from Good service easy to understand Made filing easier would recommend to friends or family.
Date published: 2021-05-12
Rated 5 out of 5 by from Love Turbo Tax Love Turbo Tax! I have been using it for years. We have a farm and it makes it so easy to file our taxes. It covers everything and has lots of information to help you make the right decisions so you will file a most accurate tax return. Whether we get a refund or have to pay some years, we know our tax return is correct. We will continue to use Turbo Tax as long as we are able. Thanks Turbo Tax for making filing our taxes so easy!!!
Date published: 2021-05-12
Rated 4 out of 5 by from website Using Turbotax/Intuit website for help is cumbersome and ineffectual!
Date published: 2021-05-12
Rated 5 out of 5 by from Very Good Support While Processing Returns The platform is very easy to navigate forward and backwards as needed.
Date published: 2021-05-12
Rated 4 out of 5 by from Decent When reviewing, the needed corrections were somewhat vague. Also,Turbo Tax wants a purchase date before the sales date. With some covered calls there is no purchase date.
Date published: 2021-05-12
Rated 3 out of 5 by from Many Problems Issues: 1. The resume where you left off feature frequently doesn't get back to the screen where we left off. Annoying that we have to go back though questions already responded to and some questions have to be answered again because TT didn't retain the response. 2. Did not get the surveys in my email that I was constantly asked to fill out. Also checked my "junk" folder. It wasn't there. 3. When feedback is asked for on some help screen questions, the submit button didn't work. This resulted in generally only getting good responses. 4. The rounding function for stock sales seems to be unevenly applied. 5. Can there be a feature added to see the actual 1040 forms and schedules on the fly like the CD version of TT ?
Date published: 2021-05-12
Rated 5 out of 5 by from Quick and Easy Every Year! I've been using TurboTax for more than 10 years and it's always been simple and easy for me to do my taxes. The website is user friendly and I've never run into any errors. :)
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Live Deluxe is an excellent product. Dawn was very helpful with questions I had regarding my filig.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1538