TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
papaluke from
i liked using turbo tax
i have never done my own taxes before. this was kinda easy except for tring to log into it
Date published: 2023-04-17
Rated 5 out of 5 by
mistirl from
User friendly and helpful
User friendly and helpful. Easy to follow instructions.
Date published: 2023-04-17
Rated 5 out of 5 by
JOEL 1987 from
HIGHLY RECOMEMENDED AND VERY EASY TO DO
I LOVE THE WALK-THROUGH PROCESS AND REMIDERS. I appreciate the experts on hand if needed. Love the tax breaks and expense categories.
Date published: 2023-04-17
Rated 5 out of 5 by
YourMomsChestHair from
Overpriced for what you get
Over the years, TurboTax has added limited functionality and has even removed functionality (like the chat feature) yet has still increases prices significantly every year. They make it impossible to downgrade to a package that meets the complexity of your filing needs. I'll be shopping out where I file taxes going forward. A (should be) basic return shouldn't cost $150-250 and the $39 processing fee...seriously?
Date published: 2023-04-17
Rated 3 out of 5 by
Central FL Investment Grp from
Should be able to import data from QBO
I've used turbotax for years and really like it. HOWEVER, since we switched to using Quickbooks Online (another Intuit product), we are unable to import our data directly into turbotax. This makes no sense to me. Why would a company have two software packages that don't work together?! You have to export all of your data manually and import it into a "Desktop" version of Quickbooks (luckily I own both, but what about the people who don't?) so that you can ultimately import that data into Turbotax. Ridiculous!!! If Intuit doesn't fix this insane problem by next tax season, I will take my Financial software and tax preparation business elsewhere.
Date published: 2023-04-17
Rated 5 out of 5 by
Jan K1952 from
Love Turbo Tax!
The detailed step-by-step guidance that Turbo Tax offers is a life-saver. I got my tax return completed in approx 1 hour.....Zero stress.
Date published: 2023-04-17
Rated 3 out of 5 by
unhappy 101 from
buggy
Overpriced. Updates did not install when they should have causing return to not transmit. Bogged down and got stalled on install of updates; had to stop after hours and redo install.
Date published: 2023-04-17
Rated 5 out of 5 by
Carrett from
Couldn't be easier for simple filing
Incredibly clear direction, super fast software and easy to complete.
Date published: 2023-04-17
Rated 5 out of 5 by
The Shawnster from
Good experience this year!
Once all paperwork was in order it was so simple to complete.
Date published: 2023-04-17
Rated 5 out of 5 by
kirk8506 from
Most easiest Turbo Tax I ever tried
Turbo Tax 2022 was the easiest I ever used today. The only thing that was almost impossible was the final part. The E-file. Because of the high level security concerns that the IRS has impemented. But I manage to jump the hurdle. I filed both FED and state today.
All TurboTax® Offerings Reviews - Page 1537
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
papaluke from
i liked using turbo tax
i have never done my own taxes before. this was kinda easy except for tring to log into it
Date published: 2023-04-17
Rated 5 out of 5 by
mistirl from
User friendly and helpful
User friendly and helpful. Easy to follow instructions.
Date published: 2023-04-17
Rated 5 out of 5 by
JOEL 1987 from
HIGHLY RECOMEMENDED AND VERY EASY TO DO
I LOVE THE WALK-THROUGH PROCESS AND REMIDERS. I appreciate the experts on hand if needed. Love the tax breaks and expense categories.
Date published: 2023-04-17
Rated 5 out of 5 by
YourMomsChestHair from
Overpriced for what you get
Over the years, TurboTax has added limited functionality and has even removed functionality (like the chat feature) yet has still increases prices significantly every year. They make it impossible to downgrade to a package that meets the complexity of your filing needs. I'll be shopping out where I file taxes going forward. A (should be) basic return shouldn't cost $150-250 and the $39 processing fee...seriously?
Date published: 2023-04-17
Rated 3 out of 5 by
Central FL Investment Grp from
Should be able to import data from QBO
I've used turbotax for years and really like it. HOWEVER, since we switched to using Quickbooks Online (another Intuit product), we are unable to import our data directly into turbotax. This makes no sense to me. Why would a company have two software packages that don't work together?! You have to export all of your data manually and import it into a "Desktop" version of Quickbooks (luckily I own both, but what about the people who don't?) so that you can ultimately import that data into Turbotax. Ridiculous!!! If Intuit doesn't fix this insane problem by next tax season, I will take my Financial software and tax preparation business elsewhere.
Date published: 2023-04-17
Rated 5 out of 5 by
Jan K1952 from
Love Turbo Tax!
The detailed step-by-step guidance that Turbo Tax offers is a life-saver. I got my tax return completed in approx 1 hour.....Zero stress.
Date published: 2023-04-17
Rated 3 out of 5 by
unhappy 101 from
buggy
Overpriced. Updates did not install when they should have causing return to not transmit. Bogged down and got stalled on install of updates; had to stop after hours and redo install.
Date published: 2023-04-17
Rated 5 out of 5 by
Carrett from
Couldn't be easier for simple filing
Incredibly clear direction, super fast software and easy to complete.
Date published: 2023-04-17
Rated 5 out of 5 by
The Shawnster from
Good experience this year!
Once all paperwork was in order it was so simple to complete.
Date published: 2023-04-17
Rated 5 out of 5 by
kirk8506 from
Most easiest Turbo Tax I ever tried
Turbo Tax 2022 was the easiest I ever used today. The only thing that was almost impossible was the final part. The E-file. Because of the high level security concerns that the IRS has impemented. But I manage to jump the hurdle. I filed both FED and state today.
All TurboTax® Offerings Reviews - Page 1537
Date published: 2023-04-17