TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from It was easier than I thought Although it was time consuming, it was very user friendly and being a first time user, I was skeptical at first but as it got easier, I felt more at ease with it. It's great knowing that my info will be saved to save time for next year's tax return
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo Tax 2020 Tax Year The product was good seemed harder to get through this time especially in the area of 1099's reporting of Distributions for IRA's & Pensions. I've been doing it for years but the transferring of information to what the Turbo Tax questions were made for a long day. A total nightmare with the Distribution code 7 & the check in the IRA/SEP/Simple box just couldn't get past it with my Pension being a Pension not an IRA. An awful experience this year. Glad its done and a success full completion with me getting a A+ for accuracy with the help of Turbo Tax.
Date published: 2021-05-12
Rated 1 out of 5 by from Horrible never again This is supposed to be free i was charged $226.00 to file. I had no choice but to continue because i had lost all my paperwork. I did all the work myself never asked for help and i got charged for doing all the work wow
Date published: 2021-05-12
Rated 5 out of 5 by from FANTASTIC, Easier to use than easier before!!!!!!! I have used Turbo Tax for over 14 Years Now. Loved it then, Love it Now.
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax covers everything and it's quick and easy I did it myself and I think all went well. I had no issues filing.
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo tax did the job again Everything worked great. I was walked through the whole way
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is User-friendly The process of using TurboTax is simple and easy to follow. So, I keep on using it for more than 10 years. Thank you!
Date published: 2021-05-12
Rated 4 out of 5 by from Last Year's Was Better Last year, Turbo Tax electronically pulled all of our information into the forms....this year- I needed to do a lot of "review" and manual inputs. All in all- it took very little time to do, and e-filing was easy!
Date published: 2021-05-12
Rated 5 out of 5 by from What a relief I have long used TT to do our return and the returns of other family members. I do not have a tax accounting background. I have found it very easy. This year, I received a tax form I simply could not understand so I upgraded to the full service premier. Judy took over and did a great job, not just with that form, but with the whole return.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax saved me LOTS. Will recommend highly. Velvet was very clear and explained everything. Couldn't be happier.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1536
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from It was easier than I thought Although it was time consuming, it was very user friendly and being a first time user, I was skeptical at first but as it got easier, I felt more at ease with it. It's great knowing that my info will be saved to save time for next year's tax return
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo Tax 2020 Tax Year The product was good seemed harder to get through this time especially in the area of 1099's reporting of Distributions for IRA's & Pensions. I've been doing it for years but the transferring of information to what the Turbo Tax questions were made for a long day. A total nightmare with the Distribution code 7 & the check in the IRA/SEP/Simple box just couldn't get past it with my Pension being a Pension not an IRA. An awful experience this year. Glad its done and a success full completion with me getting a A+ for accuracy with the help of Turbo Tax.
Date published: 2021-05-12
Rated 1 out of 5 by from Horrible never again This is supposed to be free i was charged $226.00 to file. I had no choice but to continue because i had lost all my paperwork. I did all the work myself never asked for help and i got charged for doing all the work wow
Date published: 2021-05-12
Rated 5 out of 5 by from FANTASTIC, Easier to use than easier before!!!!!!! I have used Turbo Tax for over 14 Years Now. Loved it then, Love it Now.
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax covers everything and it's quick and easy I did it myself and I think all went well. I had no issues filing.
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo tax did the job again Everything worked great. I was walked through the whole way
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is User-friendly The process of using TurboTax is simple and easy to follow. So, I keep on using it for more than 10 years. Thank you!
Date published: 2021-05-12
Rated 4 out of 5 by from Last Year's Was Better Last year, Turbo Tax electronically pulled all of our information into the forms....this year- I needed to do a lot of "review" and manual inputs. All in all- it took very little time to do, and e-filing was easy!
Date published: 2021-05-12
Rated 5 out of 5 by from What a relief I have long used TT to do our return and the returns of other family members. I do not have a tax accounting background. I have found it very easy. This year, I received a tax form I simply could not understand so I upgraded to the full service premier. Judy took over and did a great job, not just with that form, but with the whole return.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax saved me LOTS. Will recommend highly. Velvet was very clear and explained everything. Couldn't be happier.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1536