TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from SO Easy! I have wages, rental properties, and investments so my return isn't as simple as it used to be. I generally have to leverage itemized deductions to minimize my tax expense. But, Turbo Tax catches everything I need to report and makes my taxes doable in about 2 hours! Same price as my CPA firm used to charge but way more convenient!
Date published: 2023-04-17
Rated 5 out of 5 by from So easy to use!! I have used Turbo Tax from the time my spouse and I worked full time and now she works full time and I have a consulting part time business and the tax software covers it all !! Took 3 hours and saved my accounting fee
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Premier for 2023 It is a good piece of software. It guides the taxpayer through a maze of IRS forms. The only thing Turbo Tax could not do in my case was read my 2021 pdf that was generated by H&R Block software.
Date published: 2023-04-17
Rated 5 out of 5 by from Yeeeeeeehawwww Amazing. I didn't feel stupid at all! You guys ROCKKKKK!!!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Way 2go! Great having easy access instead of buying the software and installing it from a CD. Great Guides to understand. Recommend it to anyone.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Having used Turbo Tax for more than eight years, I am extremely pleased with the way it processes my federal returns. However, Turbo Tax has been a total disaster for my state returns. To avoid paying a penalty or large amounts of due taxes, after using Turbo Tax, I always have to re-do my state tax returns. Turbo Tax is not programed to correctly process the tax return for individuals who retired in the TEACHERS' RETIREMENT SYSTEM OF LOUISIANA and are more than 70 years old. Turbo Tax is not programed to grant proper consideration to all of the exemptions that are allowed these individuals. The result is Turbo Tax incorrectly computes large amounts of due income taxes for the state tax return. However, when these individuals are given all of their allowed exemptions, their state tax returns show zero tax due or very large refunds to the individuals. This has been my experience with Turbo Tax for many years. It is the reason why I no longer request Turbo Tax to do my state return.
Date published: 2023-04-17
Rated 5 out of 5 by from turbotax review this is a quick and easy way to file taxes. i highly recommend it.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo tax claims free but i paid $189 Used to use turbo tax because it was free/cheap, had to pay $189 to file will NEVER use site again.
Date published: 2023-04-17
Rated 3 out of 5 by from Program froze 3 times and I have used turbo tax many times but this year the program frooze 3 times and each time I lost information. The program should auto safe your return while you are working on it so that data is not lost.
Date published: 2023-04-17
Rated 2 out of 5 by from I have been using Turbo Tax for years. This the worst Turbo Tax I have ever used. It is not easy to navigate and it shuts pages so I have to put data in multiple times before it would retain the information. I wait every year to file so all the bugs are worked out of the system. No luck this year
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1518
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SO Easy! I have wages, rental properties, and investments so my return isn't as simple as it used to be. I generally have to leverage itemized deductions to minimize my tax expense. But, Turbo Tax catches everything I need to report and makes my taxes doable in about 2 hours! Same price as my CPA firm used to charge but way more convenient!
Date published: 2023-04-17
Rated 5 out of 5 by from So easy to use!! I have used Turbo Tax from the time my spouse and I worked full time and now she works full time and I have a consulting part time business and the tax software covers it all !! Took 3 hours and saved my accounting fee
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Premier for 2023 It is a good piece of software. It guides the taxpayer through a maze of IRS forms. The only thing Turbo Tax could not do in my case was read my 2021 pdf that was generated by H&R Block software.
Date published: 2023-04-17
Rated 5 out of 5 by from Yeeeeeeehawwww Amazing. I didn't feel stupid at all! You guys ROCKKKKK!!!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Way 2go! Great having easy access instead of buying the software and installing it from a CD. Great Guides to understand. Recommend it to anyone.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Having used Turbo Tax for more than eight years, I am extremely pleased with the way it processes my federal returns. However, Turbo Tax has been a total disaster for my state returns. To avoid paying a penalty or large amounts of due taxes, after using Turbo Tax, I always have to re-do my state tax returns. Turbo Tax is not programed to correctly process the tax return for individuals who retired in the TEACHERS' RETIREMENT SYSTEM OF LOUISIANA and are more than 70 years old. Turbo Tax is not programed to grant proper consideration to all of the exemptions that are allowed these individuals. The result is Turbo Tax incorrectly computes large amounts of due income taxes for the state tax return. However, when these individuals are given all of their allowed exemptions, their state tax returns show zero tax due or very large refunds to the individuals. This has been my experience with Turbo Tax for many years. It is the reason why I no longer request Turbo Tax to do my state return.
Date published: 2023-04-17
Rated 5 out of 5 by from turbotax review this is a quick and easy way to file taxes. i highly recommend it.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo tax claims free but i paid $189 Used to use turbo tax because it was free/cheap, had to pay $189 to file will NEVER use site again.
Date published: 2023-04-17
Rated 3 out of 5 by from Program froze 3 times and I have used turbo tax many times but this year the program frooze 3 times and each time I lost information. The program should auto safe your return while you are working on it so that data is not lost.
Date published: 2023-04-17
Rated 2 out of 5 by from I have been using Turbo Tax for years. This the worst Turbo Tax I have ever used. It is not easy to navigate and it shuts pages so I have to put data in multiple times before it would retain the information. I wait every year to file so all the bugs are worked out of the system. No luck this year
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1518