TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Much more user friendly than other services! Easy to use. Thanks Turbo Tax. I am sold for the next year at least!
Date published: 2021-05-11
Rated 5 out of 5 by from The ONLY way to go!! The customer service was beyond incredible. I had to talk on the phone 3 times to different individuals and EVERY single one of them was nice and extremely helpful.
Date published: 2021-05-11
Rated 5 out of 5 by from awesome awesome it was so easy to do thankyou guys so so much
Date published: 2021-05-11
Rated 3 out of 5 by from Turbotax is not as awesome as it once was! I was unable to efile my state tax return without contacting Intuit. The fee for efile in the state of Maryland is $25; yet I am told that the fee amount will be taxed and my final cost of efiling will over $26. Trust me when I tell you that I have been using Turbotax for a number of years now and this was never the case in the past!
Date published: 2021-05-11
Rated 4 out of 5 by from Very satisfied My questions were answered in a timely manner even if I did not always do so on my part.
Date published: 2021-05-11
Rated 5 out of 5 by from SO EASY Year after year the easiest way to go. see turbotax next year.
Date published: 2021-05-11
Rated 5 out of 5 by from I love Turbo Tax I LOVE THE EASE OF FILING THE QUESTIONS ARE CLEAR AND EASY TO UNDERSTAND
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo tax is awsome Mike was really helpfull,he answered all of my questions
Date published: 2021-05-11
Rated 5 out of 5 by from Live Full Service was great Full service made it so easy to file. Just took screen shots of all my documents and uploaded them through the portal
Date published: 2021-05-11
Rated 1 out of 5 by from Submitting back taxes I called and spoke to a representative roughly a month ago and was told I could purchase software to process my 2019 taxes and never finished filing. I purchased the software for $80+ only to have to resubmit all of my tax information that would not transfer for whatever reason and was unable to e-file due to season being closed. I am very upset that I had to reenter all of my tax information as well as send my taxes by mail. I could have filled out regular tax forms that I could have printed off of THE IRS website instead of paying $80 which did NOT allow me to e-file. I will not purchase any software from TurboTax in the future and will also inform others about the wrong information I was given. Very disappointing and frustrating!
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1513
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Much more user friendly than other services! Easy to use. Thanks Turbo Tax. I am sold for the next year at least!
Date published: 2021-05-11
Rated 5 out of 5 by from The ONLY way to go!! The customer service was beyond incredible. I had to talk on the phone 3 times to different individuals and EVERY single one of them was nice and extremely helpful.
Date published: 2021-05-11
Rated 5 out of 5 by from awesome awesome it was so easy to do thankyou guys so so much
Date published: 2021-05-11
Rated 3 out of 5 by from Turbotax is not as awesome as it once was! I was unable to efile my state tax return without contacting Intuit. The fee for efile in the state of Maryland is $25; yet I am told that the fee amount will be taxed and my final cost of efiling will over $26. Trust me when I tell you that I have been using Turbotax for a number of years now and this was never the case in the past!
Date published: 2021-05-11
Rated 4 out of 5 by from Very satisfied My questions were answered in a timely manner even if I did not always do so on my part.
Date published: 2021-05-11
Rated 5 out of 5 by from SO EASY Year after year the easiest way to go. see turbotax next year.
Date published: 2021-05-11
Rated 5 out of 5 by from I love Turbo Tax I LOVE THE EASE OF FILING THE QUESTIONS ARE CLEAR AND EASY TO UNDERSTAND
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo tax is awsome Mike was really helpfull,he answered all of my questions
Date published: 2021-05-11
Rated 5 out of 5 by from Live Full Service was great Full service made it so easy to file. Just took screen shots of all my documents and uploaded them through the portal
Date published: 2021-05-11
Rated 1 out of 5 by from Submitting back taxes I called and spoke to a representative roughly a month ago and was told I could purchase software to process my 2019 taxes and never finished filing. I purchased the software for $80+ only to have to resubmit all of my tax information that would not transfer for whatever reason and was unable to e-file due to season being closed. I am very upset that I had to reenter all of my tax information as well as send my taxes by mail. I could have filled out regular tax forms that I could have printed off of THE IRS website instead of paying $80 which did NOT allow me to e-file. I will not purchase any software from TurboTax in the future and will also inform others about the wrong information I was given. Very disappointing and frustrating!
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1513