TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is thorough and accurate Lengthy process but thorough in its preparation of tax returns. A great benefit.
Date published: 2021-05-13
Rated 5 out of 5 by from turbo tax is great! have had good experience with turbo tax and have continued to use it for the past 10 years
Date published: 2021-05-13
Rated 5 out of 5 by from I love Turbo Tax I have used TurboTax for many years and I cannot imagine doing my taxes any other way.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is extremely helpful! The more complicated income tax preparation is for senior citizens - the more extremely helpful Turbo Tax is for us!
Date published: 2021-05-13
Rated 3 out of 5 by from Its ok, doesn't help you understand how thing affe Would be much better if it allowed you to see what your taxes would be like if you didn't claim your adult child. If you didn't have that side hustle, etc. Its so focused on entering data it doesn't let you understand how these affect the dollars you owe at the end of the year
Date published: 2021-05-13
Rated 5 out of 5 by from For young people who hate Bureaucratic lingo 24 year old woman who hates/don’t understand (fully) this kind of stuff, TurboTax is a godsend. Some people aren’t meant for “regular” people stuff such as taxes, business, boring stuff in general and I am one of those people. So doing my taxes and FAFSA irritates me to no end. But thank god turbotax makes it easy for someone like me to comprehend, because I would be up a creek without it. So thanks TurboTax for being easy and understandable.
Date published: 2021-05-13
Rated 5 out of 5 by from Works Great! Easy to navigate and understand! I recommend Turbo Tax to anyone!
Date published: 2021-05-13
Rated 5 out of 5 by from Awesome. Easy to use application. Very friendly, Knowledgeable, and Professional Tax Experts.
Date published: 2021-05-13
Rated 5 out of 5 by from Easy and Intuitive I've been using TurboTax for several years now and I truly believe I am receiving the maximum tax refund for my money. I also really like that it asks you questions in layman's terms and explains why your refund value rises or falls as you enter more information.
Date published: 2021-05-13
Rated 2 out of 5 by from Turbo Tax was a pain year!! I was unfortunately stuck in the Turbo Tax Updater Loop and couldn't find a solution on the website. I consider myself pretty tech savvy and this issues was so frustrating!! I spent hours and hours trying different solutions, lost all my work on my federal return and had to start over. I spent an hour on the phone with Turbo Tax Tech Expert (ha!) who did not know how to fix the issue...seemed to have never heard of it before...and saying, I wonder why it doesn't give you a choice not to update. Wow!! Today, after again spending hours trying to get the state return to open, I stumbled across the 'fix'. It worked...but not sure why it was so hard to find and why the tech staff did not know. I've used TT for over 10 years seriously considering a change in 2021.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1511
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is thorough and accurate Lengthy process but thorough in its preparation of tax returns. A great benefit.
Date published: 2021-05-13
Rated 5 out of 5 by from turbo tax is great! have had good experience with turbo tax and have continued to use it for the past 10 years
Date published: 2021-05-13
Rated 5 out of 5 by from I love Turbo Tax I have used TurboTax for many years and I cannot imagine doing my taxes any other way.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is extremely helpful! The more complicated income tax preparation is for senior citizens - the more extremely helpful Turbo Tax is for us!
Date published: 2021-05-13
Rated 3 out of 5 by from Its ok, doesn't help you understand how thing affe Would be much better if it allowed you to see what your taxes would be like if you didn't claim your adult child. If you didn't have that side hustle, etc. Its so focused on entering data it doesn't let you understand how these affect the dollars you owe at the end of the year
Date published: 2021-05-13
Rated 5 out of 5 by from For young people who hate Bureaucratic lingo 24 year old woman who hates/don’t understand (fully) this kind of stuff, TurboTax is a godsend. Some people aren’t meant for “regular” people stuff such as taxes, business, boring stuff in general and I am one of those people. So doing my taxes and FAFSA irritates me to no end. But thank god turbotax makes it easy for someone like me to comprehend, because I would be up a creek without it. So thanks TurboTax for being easy and understandable.
Date published: 2021-05-13
Rated 5 out of 5 by from Works Great! Easy to navigate and understand! I recommend Turbo Tax to anyone!
Date published: 2021-05-13
Rated 5 out of 5 by from Awesome. Easy to use application. Very friendly, Knowledgeable, and Professional Tax Experts.
Date published: 2021-05-13
Rated 5 out of 5 by from Easy and Intuitive I've been using TurboTax for several years now and I truly believe I am receiving the maximum tax refund for my money. I also really like that it asks you questions in layman's terms and explains why your refund value rises or falls as you enter more information.
Date published: 2021-05-13
Rated 2 out of 5 by from Turbo Tax was a pain year!! I was unfortunately stuck in the Turbo Tax Updater Loop and couldn't find a solution on the website. I consider myself pretty tech savvy and this issues was so frustrating!! I spent hours and hours trying different solutions, lost all my work on my federal return and had to start over. I spent an hour on the phone with Turbo Tax Tech Expert (ha!) who did not know how to fix the issue...seemed to have never heard of it before...and saying, I wonder why it doesn't give you a choice not to update. Wow!! Today, after again spending hours trying to get the state return to open, I stumbled across the 'fix'. It worked...but not sure why it was so hard to find and why the tech staff did not know. I've used TT for over 10 years seriously considering a change in 2021.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1511