TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Super easy for this 1st time filer!! This is the 1st time I've ever filed a tax return and TurboTax made the process so easy. Thanks.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Servced its purpose. It does the trick it is easy to understand and I was able finish fairly quickly once I had all the information.
Date published: 2023-04-17
Rated 2 out of 5 by from Too Many Shenanigans Besides being glitchy, your affiliate program where you can get a discount if you start your return from the link on the affiliate sites doesn't work. There are never actual codes to copy and when you login, the discount doesn't apply. The Twitter rep's response was basically oh well...try clearing your cache and "we hope you won't hold it against us." I do. I hold it against you. At the least, I should have gotten a courtesy code for how badly y'all messed this up. I'll be more prepared to find another service next year.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax live premium was great I was having trouble with a K-1 for a limited partnership. An expert named Jean was very helpful and got it figured out for me.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX AWESOME The process was simply, and if you needed help a virtual chat was available.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use I've used Turbo Tax for 23 years now and won't change.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax filing Quick and easy. I have used them now, for 7 years.
Date published: 2023-04-17
Rated 5 out of 5 by from Great way to file!! I really enjoyed filing again with Turbo Tax. I was happy with the tax help drop downs and the explanations were easy to read and determine which outcome I needed. I'll definitely use again next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Helpful and Easy Good User Experience. Easy and smooth process. It took me just an hour to file my taxes.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax Needs Work The explanations are almost non-existent for the differences in this year's return and last.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1511
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy for this 1st time filer!! This is the 1st time I've ever filed a tax return and TurboTax made the process so easy. Thanks.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Servced its purpose. It does the trick it is easy to understand and I was able finish fairly quickly once I had all the information.
Date published: 2023-04-17
Rated 2 out of 5 by from Too Many Shenanigans Besides being glitchy, your affiliate program where you can get a discount if you start your return from the link on the affiliate sites doesn't work. There are never actual codes to copy and when you login, the discount doesn't apply. The Twitter rep's response was basically oh well...try clearing your cache and "we hope you won't hold it against us." I do. I hold it against you. At the least, I should have gotten a courtesy code for how badly y'all messed this up. I'll be more prepared to find another service next year.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax live premium was great I was having trouble with a K-1 for a limited partnership. An expert named Jean was very helpful and got it figured out for me.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX AWESOME The process was simply, and if you needed help a virtual chat was available.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use I've used Turbo Tax for 23 years now and won't change.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax filing Quick and easy. I have used them now, for 7 years.
Date published: 2023-04-17
Rated 5 out of 5 by from Great way to file!! I really enjoyed filing again with Turbo Tax. I was happy with the tax help drop downs and the explanations were easy to read and determine which outcome I needed. I'll definitely use again next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Helpful and Easy Good User Experience. Easy and smooth process. It took me just an hour to file my taxes.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax Needs Work The explanations are almost non-existent for the differences in this year's return and last.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1511