TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
HMS Petersen from
Thankful I have Turbo Tax to make doing taxes easy
Turbo Tax has helpful cues along the process and this helped to keep me informed.
Date published: 2023-04-17
Rated 4 out of 5 by
Gina3457 from
Turbo tax is easy to use
I received help this year because some of the forms we had were confusing. I appreciated the help.
Date published: 2023-04-17
Rated 2 out of 5 by
DMannJr from
TurboTax has gone downhill...I won't use it again.
For almost 10 years I have used TurboTax. I usually purchase it yearly at Office Depot or Best Buy. It has ALWAYS included a free copy of 1 state filing. This year I paid $60 for TurboTax, then had to pay another $45 to download the State, then had to pay another $25 to e-file the state. I have always itemized...but when I got done this year it says...yeah...we are giving you the Standard Deduction because it saves you money. No explanation. No side by side comparison...just opted over to the Standard after I had spent hours entering in medical, business and donation deductions. Then it messed up when I went to e-file and wouldn't validate. After another 30 frustrating minutes of looking where they told me to look, I finally figured out that I needed to see if there were any updates...even though, when I started into it last week, and waiting for it to download the latest updates, I thought I was up to date. Turns out...no...I now have to download another update to actually make my e-file...which I had already paid for...go through. Had problems installing the update...computer locked up in the middle of it for 30 minutes. FINALLY got it to go through. There has got to be a better way after paying $130. Going to check into H&R Block next year.
Date published: 2023-04-17
Rated 1 out of 5 by
beth619 from
long and expensive
used the 15min roadside took 45min. repetitive and very expensive for a retired person. only had a 1099r to file cost almost $200.00. do believe this a rip off.
Date published: 2023-04-17
Rated 5 out of 5 by
procrastination expert from
Adult hack!
Turbotax makes this responsibility seem not so bad. I really hate filing my taxes. Its April 17th and It took me 16 mins to complete. Just in time for the due date. Thank you!
Date published: 2023-04-17
Rated 5 out of 5 by
Chantrice from
Super easy
Turbo tax makes filling easy and stress less. I’m so grateful!
Date published: 2023-04-17
Rated 5 out of 5 by
Ginnykins59 from
Turbo Tax is the Best
Easy to use, helpful answers to questions as I was using the program
Date published: 2023-04-17
Rated 5 out of 5 by
Mom in MA from
TurboTax is Excellent
Thank you for making it easy! TurboTax walks you through the steps and all the checks carefully to make sure your returns are correct.
Date published: 2023-04-17
Rated 4 out of 5 by
13mmurph55 from
good
very easy to do, anytime you like. stop nd start as you please
Date published: 2023-04-17
Rated 5 out of 5 by
schelp from
turbo tax was great
The live expert was helpful. She helped to clear up some concerns.
All TurboTax® Offerings Reviews - Page 1500
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
HMS Petersen from
Thankful I have Turbo Tax to make doing taxes easy
Turbo Tax has helpful cues along the process and this helped to keep me informed.
Date published: 2023-04-17
Rated 4 out of 5 by
Gina3457 from
Turbo tax is easy to use
I received help this year because some of the forms we had were confusing. I appreciated the help.
Date published: 2023-04-17
Rated 2 out of 5 by
DMannJr from
TurboTax has gone downhill...I won't use it again.
For almost 10 years I have used TurboTax. I usually purchase it yearly at Office Depot or Best Buy. It has ALWAYS included a free copy of 1 state filing. This year I paid $60 for TurboTax, then had to pay another $45 to download the State, then had to pay another $25 to e-file the state. I have always itemized...but when I got done this year it says...yeah...we are giving you the Standard Deduction because it saves you money. No explanation. No side by side comparison...just opted over to the Standard after I had spent hours entering in medical, business and donation deductions. Then it messed up when I went to e-file and wouldn't validate. After another 30 frustrating minutes of looking where they told me to look, I finally figured out that I needed to see if there were any updates...even though, when I started into it last week, and waiting for it to download the latest updates, I thought I was up to date. Turns out...no...I now have to download another update to actually make my e-file...which I had already paid for...go through. Had problems installing the update...computer locked up in the middle of it for 30 minutes. FINALLY got it to go through. There has got to be a better way after paying $130. Going to check into H&R Block next year.
Date published: 2023-04-17
Rated 1 out of 5 by
beth619 from
long and expensive
used the 15min roadside took 45min. repetitive and very expensive for a retired person. only had a 1099r to file cost almost $200.00. do believe this a rip off.
Date published: 2023-04-17
Rated 5 out of 5 by
procrastination expert from
Adult hack!
Turbotax makes this responsibility seem not so bad. I really hate filing my taxes. Its April 17th and It took me 16 mins to complete. Just in time for the due date. Thank you!
Date published: 2023-04-17
Rated 5 out of 5 by
Chantrice from
Super easy
Turbo tax makes filling easy and stress less. I’m so grateful!
Date published: 2023-04-17
Rated 5 out of 5 by
Ginnykins59 from
Turbo Tax is the Best
Easy to use, helpful answers to questions as I was using the program
Date published: 2023-04-17
Rated 5 out of 5 by
Mom in MA from
TurboTax is Excellent
Thank you for making it easy! TurboTax walks you through the steps and all the checks carefully to make sure your returns are correct.
Date published: 2023-04-17
Rated 4 out of 5 by
13mmurph55 from
good
very easy to do, anytime you like. stop nd start as you please
Date published: 2023-04-17
Rated 5 out of 5 by
schelp from
turbo tax was great
The live expert was helpful. She helped to clear up some concerns.
All TurboTax® Offerings Reviews - Page 1500
Date published: 2023-04-17