TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from great help for taxtime Thanks so much for online help. questions answered
Date published: 2023-04-17
Rated 5 out of 5 by from I'm thanking God! I usually have a paid accountant complete all taxes, but I couldn't afford to pay anyone, and had to do business and personal taxes myself. Being tight on funds I couldn't pay the taxes owed today, but was elated the Fed would allow a payment plan, so I'm thanking God for the technology that allowed me to complete this obligation.
Date published: 2023-04-17
Rated 1 out of 5 by from Way too expensive It is a cheap product when you are getting a large return and have nothing to worry about, but when you have to pay taxes, it is super expensive to pay the obligated tax and then for the service on top of that. Like $120 for filing the taxes is disgusting and you only get away with it because you typically just take it out of people's returns. I am not happy and I hate having to pay so much for this service when I have to pay taxes as well. Cut me a break after a hard 2022, especially when I have been loyal to TurboTax for 4 years now. Too expensive. People would not pay this if they had to pay upfront.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome My experience was great and Robert M my tax expert was very helpful and pleasant
Date published: 2023-04-17
Rated 1 out of 5 by from WHY IS IT LINKED TO CREDIT KARMA?? I spent the time completing my taxes on TT just like I do every year. i pay for the "transfer fee" (not sure what it is called) but I imported all my information from last year. Finished the forms. Then I was immediately sent to credit karma. I don't even remember that log in. I still do not know if my taxes were correctly filed. Absolute fail.
Date published: 2023-04-17
Rated 1 out of 5 by from Too costly There is so much upselling.. its way too costly. Its not worth that kind of money
Date published: 2023-04-17
Rated 3 out of 5 by from painful I cant believe I cant import my RRB-1099-R information
Date published: 2023-04-17
Rated 5 out of 5 by from Good Product & Excellent Support Turbo Tax is a great product especially the financial people that provide great assistance when needed.
Date published: 2023-04-17
Rated 5 out of 5 by from it worked! I was able to do it all myself. This is my seventh year with Turbo Tax.
Date published: 2023-04-17
Rated 4 out of 5 by from I've used Turbo tax multiple times Turbo tax represents tax season. Who on this planet enjoys tax season?
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1496
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great help for taxtime Thanks so much for online help. questions answered
Date published: 2023-04-17
Rated 5 out of 5 by from I'm thanking God! I usually have a paid accountant complete all taxes, but I couldn't afford to pay anyone, and had to do business and personal taxes myself. Being tight on funds I couldn't pay the taxes owed today, but was elated the Fed would allow a payment plan, so I'm thanking God for the technology that allowed me to complete this obligation.
Date published: 2023-04-17
Rated 1 out of 5 by from Way too expensive It is a cheap product when you are getting a large return and have nothing to worry about, but when you have to pay taxes, it is super expensive to pay the obligated tax and then for the service on top of that. Like $120 for filing the taxes is disgusting and you only get away with it because you typically just take it out of people's returns. I am not happy and I hate having to pay so much for this service when I have to pay taxes as well. Cut me a break after a hard 2022, especially when I have been loyal to TurboTax for 4 years now. Too expensive. People would not pay this if they had to pay upfront.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome My experience was great and Robert M my tax expert was very helpful and pleasant
Date published: 2023-04-17
Rated 1 out of 5 by from WHY IS IT LINKED TO CREDIT KARMA?? I spent the time completing my taxes on TT just like I do every year. i pay for the "transfer fee" (not sure what it is called) but I imported all my information from last year. Finished the forms. Then I was immediately sent to credit karma. I don't even remember that log in. I still do not know if my taxes were correctly filed. Absolute fail.
Date published: 2023-04-17
Rated 1 out of 5 by from Too costly There is so much upselling.. its way too costly. Its not worth that kind of money
Date published: 2023-04-17
Rated 3 out of 5 by from painful I cant believe I cant import my RRB-1099-R information
Date published: 2023-04-17
Rated 5 out of 5 by from Good Product & Excellent Support Turbo Tax is a great product especially the financial people that provide great assistance when needed.
Date published: 2023-04-17
Rated 5 out of 5 by from it worked! I was able to do it all myself. This is my seventh year with Turbo Tax.
Date published: 2023-04-17
Rated 4 out of 5 by from I've used Turbo tax multiple times Turbo tax represents tax season. Who on this planet enjoys tax season?
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1496