TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 2 out of 5 by from Confusing and unhelpful Paid for premium still had to pay for other features that were supposedly included. The software itself was confusing and when I used the help center function was told I was not authorized to view the forums related to my questions. Overall a poor experience.
Date published: 2021-05-10
Rated 3 out of 5 by from many challenges with completing maryland state In previous years, it was relatively easy to find live help. That was not the case this year. I prematurely hit "complete" and it would not let me go back. would be helpful to see corresponding line numbers to the actual form.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax Rules! Love this easy way to do my taxes which I always procrastinate on! Saves me every year!
Date published: 2021-05-10
Rated 5 out of 5 by from Great experience Hope was amazing. She was patient and a great communicator!
Date published: 2021-05-10
Rated 4 out of 5 by from Easy to use Not the first time I have used Turbo Tax.....easy to use and there is help available if needed.
Date published: 2021-05-10
Rated 5 out of 5 by from Easy Easy to use and such, for my free stimulus even though I had trouble elsewhere.
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax made this complicated Tax Year easy! TurboTax made this complicated Tax Year easy! Was thinking it would be hard but it wasn't.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbotax is good I discover Turbotax with a friend and I really liked the experience
Date published: 2021-05-10
Rated 5 out of 5 by from Saved me money Always easy and efficient to use. It told me about several credits and deductions I did not know about that increased my refund by over $1,200. I love using TurboTax Deluxe.
Date published: 2021-05-10
Rated 5 out of 5 by from Great Service! I had service from Live Chat and she was very helpful!
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1495
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Confusing and unhelpful Paid for premium still had to pay for other features that were supposedly included. The software itself was confusing and when I used the help center function was told I was not authorized to view the forums related to my questions. Overall a poor experience.
Date published: 2021-05-10
Rated 3 out of 5 by from many challenges with completing maryland state In previous years, it was relatively easy to find live help. That was not the case this year. I prematurely hit "complete" and it would not let me go back. would be helpful to see corresponding line numbers to the actual form.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax Rules! Love this easy way to do my taxes which I always procrastinate on! Saves me every year!
Date published: 2021-05-10
Rated 5 out of 5 by from Great experience Hope was amazing. She was patient and a great communicator!
Date published: 2021-05-10
Rated 4 out of 5 by from Easy to use Not the first time I have used Turbo Tax.....easy to use and there is help available if needed.
Date published: 2021-05-10
Rated 5 out of 5 by from Easy Easy to use and such, for my free stimulus even though I had trouble elsewhere.
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax made this complicated Tax Year easy! TurboTax made this complicated Tax Year easy! Was thinking it would be hard but it wasn't.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbotax is good I discover Turbotax with a friend and I really liked the experience
Date published: 2021-05-10
Rated 5 out of 5 by from Saved me money Always easy and efficient to use. It told me about several credits and deductions I did not know about that increased my refund by over $1,200. I love using TurboTax Deluxe.
Date published: 2021-05-10
Rated 5 out of 5 by from Great Service! I had service from Live Chat and she was very helpful!
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1495