TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax and the ACA Only thing i have to say is, Turbo is awesome i just wish the ACA portion had an option to select Active duty Military so i don't have to figure out that i didn't get the correct form but i had health coverage for all 12 months.
Date published: 2023-04-17
Rated 1 out of 5 by from worst ever to Expensive would not correct error system did. All you want is to upsell services. Will try a new software next year after 30+ years using this one.
Date published: 2023-04-17
Rated 5 out of 5 by from So Easy to Use It was so easy and simple to use. It walks you through everything so well and explains everything so clearly.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Job Yocana! Yocana the tax expert was very good. Before her i was on the line waiting for someone and that took forever and when I got someone they took forever to respond
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax experience TurboTax was incredible! They took all of the guesswork out of tax season. I had a problem and my tax return was rejected by the IRS. That was SCARY! TurboTax fixed the problem immediately! I can't say enough good things about their customer service.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is quick and easy! Very user friendly. Guides you through step by step. Saves information from previous years so that makes it easier.
Date published: 2023-04-17
Rated 5 out of 5 by from Very Easy to use turbo tax!! Have used your services for 5 years now! Very pleased
Date published: 2023-04-17
Rated 5 out of 5 by from Very convenient and easy to use Thanks CPA live support from Turbo tax helped to clear my confusion
Date published: 2023-04-17
Rated 5 out of 5 by from Good job - easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!! Very easy to use !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-17
Rated 4 out of 5 by from Works great!! Saves time and money Only difficulty was... at times I had to read a line 3 or 4 times before I finally figured out what you were asking for
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1486
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax and the ACA Only thing i have to say is, Turbo is awesome i just wish the ACA portion had an option to select Active duty Military so i don't have to figure out that i didn't get the correct form but i had health coverage for all 12 months.
Date published: 2023-04-17
Rated 1 out of 5 by from worst ever to Expensive would not correct error system did. All you want is to upsell services. Will try a new software next year after 30+ years using this one.
Date published: 2023-04-17
Rated 5 out of 5 by from So Easy to Use It was so easy and simple to use. It walks you through everything so well and explains everything so clearly.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Job Yocana! Yocana the tax expert was very good. Before her i was on the line waiting for someone and that took forever and when I got someone they took forever to respond
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax experience TurboTax was incredible! They took all of the guesswork out of tax season. I had a problem and my tax return was rejected by the IRS. That was SCARY! TurboTax fixed the problem immediately! I can't say enough good things about their customer service.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is quick and easy! Very user friendly. Guides you through step by step. Saves information from previous years so that makes it easier.
Date published: 2023-04-17
Rated 5 out of 5 by from Very Easy to use turbo tax!! Have used your services for 5 years now! Very pleased
Date published: 2023-04-17
Rated 5 out of 5 by from Very convenient and easy to use Thanks CPA live support from Turbo tax helped to clear my confusion
Date published: 2023-04-17
Rated 5 out of 5 by from Good job - easy to use!!!!!!!!!!!!!!!!!!!!!!!!!!!! Very easy to use !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-17
Rated 4 out of 5 by from Works great!! Saves time and money Only difficulty was... at times I had to read a line 3 or 4 times before I finally figured out what you were asking for
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1486