TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Mrs Snavely from
I always use Turbo tax
I always use Turbo Tax...I have for YEARS, and I would recommend to anyone else!
Date published: 2023-04-17
Rated 1 out of 5 by
Taya12334 from
I hate this service now.
I hate this service now. I didnt know I was going to HAVE to pay just because I had self employment income. They made me sign up for a service i didnt even want. I will not use this service next year.
Date published: 2023-04-17
Rated 5 out of 5 by
clientemployment from
fine
fine it worked on i hate the review process really i have to have
Date published: 2023-04-17
Rated 5 out of 5 by
Mickk Ck from
Great
Easy quick way to files taxes, helps to answer questions and guide you through the experience
Date published: 2023-04-17
Rated 1 out of 5 by
Vegave from
Turbo tax assistants were so incompetent this year
No one was able to help me with any of my questions. I purchased the home and business downloads and none of them worked. This program used to be very reliable.
Date published: 2023-04-17
Rated 5 out of 5 by
Daevion from
Easy as 123
simple, user friendly, helpful, ACCESSIBLE, QUICKK
Date published: 2023-04-17
Rated 2 out of 5 by
Dont Trust Turbo Tax from
Can I really Trust This?
Not really sure if this is that accurate. I had to restart my return because, somehow, I ended up with "expert" advice. The only way to take that off was to erase my return and start over.
Date published: 2023-04-17
Rated 5 out of 5 by
Holygirl1 from
Wonderful, excellent customer service!!!
He was so patient, courteous, tentative and respectful! I would work with him next year!!!
Date published: 2023-04-17
Rated 2 out of 5 by
JoTurn from
Dissatisfied with TurboTax
Turbotax verification methods were very frustrating to deal with, text verifications would not be sent and email verification weren't enough. Even when I put in correct SSN, name, birthdate, and zip code, it would not verify me. Once locked out I had to reset my password to ultimately get into my account. Then when filing was required to pay the standard and deluxe fees.
Date published: 2023-04-17
Rated 5 out of 5 by
Tax Procrastinator 9 from
Turbo Tax make tax preparation easy
Easy walk throughs and explanations. I highly recommend for those who feel they cant do their own taxes.
All TurboTax® Offerings Reviews - Page 1483
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mrs Snavely from
I always use Turbo tax
I always use Turbo Tax...I have for YEARS, and I would recommend to anyone else!
Date published: 2023-04-17
Rated 1 out of 5 by
Taya12334 from
I hate this service now.
I hate this service now. I didnt know I was going to HAVE to pay just because I had self employment income. They made me sign up for a service i didnt even want. I will not use this service next year.
Date published: 2023-04-17
Rated 5 out of 5 by
clientemployment from
fine
fine it worked on i hate the review process really i have to have
Date published: 2023-04-17
Rated 5 out of 5 by
Mickk Ck from
Great
Easy quick way to files taxes, helps to answer questions and guide you through the experience
Date published: 2023-04-17
Rated 1 out of 5 by
Vegave from
Turbo tax assistants were so incompetent this year
No one was able to help me with any of my questions. I purchased the home and business downloads and none of them worked. This program used to be very reliable.
Date published: 2023-04-17
Rated 5 out of 5 by
Daevion from
Easy as 123
simple, user friendly, helpful, ACCESSIBLE, QUICKK
Date published: 2023-04-17
Rated 2 out of 5 by
Dont Trust Turbo Tax from
Can I really Trust This?
Not really sure if this is that accurate. I had to restart my return because, somehow, I ended up with "expert" advice. The only way to take that off was to erase my return and start over.
Date published: 2023-04-17
Rated 5 out of 5 by
Holygirl1 from
Wonderful, excellent customer service!!!
He was so patient, courteous, tentative and respectful! I would work with him next year!!!
Date published: 2023-04-17
Rated 2 out of 5 by
JoTurn from
Dissatisfied with TurboTax
Turbotax verification methods were very frustrating to deal with, text verifications would not be sent and email verification weren't enough. Even when I put in correct SSN, name, birthdate, and zip code, it would not verify me. Once locked out I had to reset my password to ultimately get into my account. Then when filing was required to pay the standard and deluxe fees.
Date published: 2023-04-17
Rated 5 out of 5 by
Tax Procrastinator 9 from
Turbo Tax make tax preparation easy
Easy walk throughs and explanations. I highly recommend for those who feel they cant do their own taxes.
All TurboTax® Offerings Reviews - Page 1483
Date published: 2023-04-17