TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is so easy! I really trust TurboTax online to do my taxes. They literally checked and double checked everything. The help feature was great when I didn't understand the tax questions.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax is great, can you make it greater? On Schedule K-1 Line 20 Entered Other code "Z" Section 199A information, and received message "enter additional data on statement A". I had to find it manually it was on Section D1 "statement A information". I had to use educated guess in filling out 2 fields missing data, and took me a while to figure out. Had to do with PTP business Don't remember it all now, but I had to go into Forms K-1 and look for highlighted fields... I remember having trouble with entering other data on K-1 schedule last year as well. I finally got it to report no errors.
Date published: 2021-05-11
Rated 5 out of 5 by from love Turbo Tax!!!!! Totally awesome to use. Easier than going to tax office and ease of just being at home!
Date published: 2021-05-11
Rated 5 out of 5 by from Always Effecient, accurate, ease of use Helpful Have been using Turbo tax since 2005. Always accurate functional and easy to use and confident my returns are very accurate.
Date published: 2021-05-11
Rated 4 out of 5 by from time filing Takes to long to complete tax forms.other than that is easy to navigate.
Date published: 2021-05-11
Rated 5 out of 5 by from Does all the work for me Covered all laws, deductions and everything needed to file, that I don't know
Date published: 2021-05-11
Rated 5 out of 5 by from Easy to Use Highly recommend to anyone to anyone to use. Easy flow and questions.
Date published: 2021-05-11
Rated 5 out of 5 by from Love Turbo Tax!!!! Makes my life so much easier! I have used Turbo Tax year after year and I love the ease of it!
Date published: 2021-05-11
Rated 3 out of 5 by from Not very helpful with certain forms Turbo Tax is helpful with filling in information from previous years. It is not very helpful in completing special forms since no guidance is provided in how to answer certain questions. For example, on Schedule C there is a question as to whether the business qualifies under 199A. I had to look through Google to find the answer. This is just one example. Not very helpful given the cost of the software,
Date published: 2021-05-11
Rated 5 out of 5 by from My first Turbo experience was great! This was my first return since I retired and also my first time using Turbo. My return included 401K rollover, selling a rental house and driving with Uber. I used the live chat and also phone calls with the Turbo experts and I'm very satisfied.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1483
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is so easy! I really trust TurboTax online to do my taxes. They literally checked and double checked everything. The help feature was great when I didn't understand the tax questions.
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax is great, can you make it greater? On Schedule K-1 Line 20 Entered Other code "Z" Section 199A information, and received message "enter additional data on statement A". I had to find it manually it was on Section D1 "statement A information". I had to use educated guess in filling out 2 fields missing data, and took me a while to figure out. Had to do with PTP business Don't remember it all now, but I had to go into Forms K-1 and look for highlighted fields... I remember having trouble with entering other data on K-1 schedule last year as well. I finally got it to report no errors.
Date published: 2021-05-11
Rated 5 out of 5 by from love Turbo Tax!!!!! Totally awesome to use. Easier than going to tax office and ease of just being at home!
Date published: 2021-05-11
Rated 5 out of 5 by from Always Effecient, accurate, ease of use Helpful Have been using Turbo tax since 2005. Always accurate functional and easy to use and confident my returns are very accurate.
Date published: 2021-05-11
Rated 4 out of 5 by from time filing Takes to long to complete tax forms.other than that is easy to navigate.
Date published: 2021-05-11
Rated 5 out of 5 by from Does all the work for me Covered all laws, deductions and everything needed to file, that I don't know
Date published: 2021-05-11
Rated 5 out of 5 by from Easy to Use Highly recommend to anyone to anyone to use. Easy flow and questions.
Date published: 2021-05-11
Rated 5 out of 5 by from Love Turbo Tax!!!! Makes my life so much easier! I have used Turbo Tax year after year and I love the ease of it!
Date published: 2021-05-11
Rated 3 out of 5 by from Not very helpful with certain forms Turbo Tax is helpful with filling in information from previous years. It is not very helpful in completing special forms since no guidance is provided in how to answer certain questions. For example, on Schedule C there is a question as to whether the business qualifies under 199A. I had to look through Google to find the answer. This is just one example. Not very helpful given the cost of the software,
Date published: 2021-05-11
Rated 5 out of 5 by from My first Turbo experience was great! This was my first return since I retired and also my first time using Turbo. My return included 401K rollover, selling a rental house and driving with Uber. I used the live chat and also phone calls with the Turbo experts and I'm very satisfied.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1483