TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Big bad changes This was my 8th year using Turbo tax. I hate the new software for 2022 tax year. I won’t be back next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy! Turbo Tax made it easy! Thanks! I didn't have to worry about filing
Date published: 2023-04-18
Rated 3 out of 5 by from Expert review? Not really. I paid for a live review but see no evidence that I received one. Would not pay for this service again and just go with the standard self-service. Otherwise, TurboTax software is great as usual (5/5 stars for the software, 0/5 for the expert review service = 3/5 total)
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax Does Not Help You If you have to complete a form it will give you the run around on the site. I had to complete the same form 4 times and it does it every year. How frustrating! The just want you to keep upgrading to pay the full price. Might as well go to a tax preparer in person. Which is what I will be doing next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Texas size heart at turbo taxes For two years I've been wonderful and will use them again
Date published: 2023-04-18
Rated 5 out of 5 by from Another great year of easy filing Simple. Straightforward. Painless. What more could I ask for at tax time?
Date published: 2023-04-18
Rated 1 out of 5 by from Saving return on Mac, terrible documentation You need to have instructions for Mac users to change system preferences/full disk access to Turbo Tax in order to save the return. It will not E-File unless this change is made. It took searching on the internet to figure this out.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Peasy Application easy to use. Every year it makes it easier and faster to file.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax improves the experience every year. Turbotax makes it easy to not forget any inputs. Almost anticipates your thoughts. Very Intuitive.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is GREAT! It was very user friendly, with plenty of resources to help along the way.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1480
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Big bad changes This was my 8th year using Turbo tax. I hate the new software for 2022 tax year. I won’t be back next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy! Turbo Tax made it easy! Thanks! I didn't have to worry about filing
Date published: 2023-04-18
Rated 3 out of 5 by from Expert review? Not really. I paid for a live review but see no evidence that I received one. Would not pay for this service again and just go with the standard self-service. Otherwise, TurboTax software is great as usual (5/5 stars for the software, 0/5 for the expert review service = 3/5 total)
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax Does Not Help You If you have to complete a form it will give you the run around on the site. I had to complete the same form 4 times and it does it every year. How frustrating! The just want you to keep upgrading to pay the full price. Might as well go to a tax preparer in person. Which is what I will be doing next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Texas size heart at turbo taxes For two years I've been wonderful and will use them again
Date published: 2023-04-18
Rated 5 out of 5 by from Another great year of easy filing Simple. Straightforward. Painless. What more could I ask for at tax time?
Date published: 2023-04-18
Rated 1 out of 5 by from Saving return on Mac, terrible documentation You need to have instructions for Mac users to change system preferences/full disk access to Turbo Tax in order to save the return. It will not E-File unless this change is made. It took searching on the internet to figure this out.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Peasy Application easy to use. Every year it makes it easier and faster to file.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax improves the experience every year. Turbotax makes it easy to not forget any inputs. Almost anticipates your thoughts. Very Intuitive.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is GREAT! It was very user friendly, with plenty of resources to help along the way.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1480