TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Deluxe is awesome and easy to use! I have been using Turbo Tax software for more than a decade and find that it easy to use and always contains the most up to date tax changes!
Date published: 2021-05-11
Rated 5 out of 5 by from Complicated return and TT was better than a CPA I had a complicated return this year, as I was able to sell and exercise a lot stock options, and was required to handle returns in a different state where the options were granted. A local CPA dragged their feet and quoted me about 10% higher underpayment than Turbo Tax and would have been 3x as expensive. Had a great experience with live review, got really good advice, and learned quite a bit more about the process.
Date published: 2021-05-11
Rated 2 out of 5 by from Disappointed with state download The Federal was fine as usual, but it was very difficult getting the download for New York State. I had to spend nearly an hour trying to get it. The phone number listed in the program to call for help was not helpful. Eventually I was able to get the download. This program was not as user friendly as in the past and I have used TurboTax for years. If next year's has a similar issue, I may stop using Turbo Tax.
Date published: 2021-05-11
Rated 5 out of 5 by from Super Easy Easy as it walked me thorough the whole process! I highly recommend.
Date published: 2021-05-11
Rated 5 out of 5 by from I WOULD BE LOST WITHOUT tURBOTAX HAVE USED IT FOR YEARS AND I KNOW IT SAVES ME TIME AND MONEY
Date published: 2021-05-11
Rated 5 out of 5 by from Turbotax is amazing thanks, another great year with turbo tax.back in 2022
Date published: 2021-05-11
Rated 5 out of 5 by from No Issues with Turbo Tax It was smooth sailing from start-to-finish... there was never a need to contact a Turbo Tax representative.
Date published: 2021-05-11
Rated 5 out of 5 by from Amazing Super easy to use, very convenient, will use next year for sure.
Date published: 2021-05-11
Rated 5 out of 5 by from Simple Tax Easy to use. Completed returns quickly, filed and paid.
Date published: 2021-05-11
Rated 5 out of 5 by from Easy for even "Grandma" to do it herself! Great option for submitting taxes. The "fill in the blank" format and the descriptions are very clear. No "tax lingo" -- Explained in user English.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1480
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Deluxe is awesome and easy to use! I have been using Turbo Tax software for more than a decade and find that it easy to use and always contains the most up to date tax changes!
Date published: 2021-05-11
Rated 5 out of 5 by from Complicated return and TT was better than a CPA I had a complicated return this year, as I was able to sell and exercise a lot stock options, and was required to handle returns in a different state where the options were granted. A local CPA dragged their feet and quoted me about 10% higher underpayment than Turbo Tax and would have been 3x as expensive. Had a great experience with live review, got really good advice, and learned quite a bit more about the process.
Date published: 2021-05-11
Rated 2 out of 5 by from Disappointed with state download The Federal was fine as usual, but it was very difficult getting the download for New York State. I had to spend nearly an hour trying to get it. The phone number listed in the program to call for help was not helpful. Eventually I was able to get the download. This program was not as user friendly as in the past and I have used TurboTax for years. If next year's has a similar issue, I may stop using Turbo Tax.
Date published: 2021-05-11
Rated 5 out of 5 by from Super Easy Easy as it walked me thorough the whole process! I highly recommend.
Date published: 2021-05-11
Rated 5 out of 5 by from I WOULD BE LOST WITHOUT tURBOTAX HAVE USED IT FOR YEARS AND I KNOW IT SAVES ME TIME AND MONEY
Date published: 2021-05-11
Rated 5 out of 5 by from Turbotax is amazing thanks, another great year with turbo tax.back in 2022
Date published: 2021-05-11
Rated 5 out of 5 by from No Issues with Turbo Tax It was smooth sailing from start-to-finish... there was never a need to contact a Turbo Tax representative.
Date published: 2021-05-11
Rated 5 out of 5 by from Amazing Super easy to use, very convenient, will use next year for sure.
Date published: 2021-05-11
Rated 5 out of 5 by from Simple Tax Easy to use. Completed returns quickly, filed and paid.
Date published: 2021-05-11
Rated 5 out of 5 by from Easy for even "Grandma" to do it herself! Great option for submitting taxes. The "fill in the blank" format and the descriptions are very clear. No "tax lingo" -- Explained in user English.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1480