TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Easy I filed late this year, it was a lot easier than I thought it was going to be. Shows that I don't need to procrastinate.
Date published: 2023-04-17
Rated 5 out of 5 by from Got great deductions Very easy to use, made sure I got all the deductions I was supposed to get.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Review It is easy to use and if I need help they always have someone on standby to assist.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax Eases the anxiety of doing taxes, can answer any question that comes up. Recommend to anyone and everyone.
Date published: 2023-04-17
Rated 5 out of 5 by from Tubo Tax is FAST! I am able to get through the questions very easily.
Date published: 2023-04-17
Rated 2 out of 5 by from Not the best I found the package to be more difficult to navigate than in years past. The help function was not very helpful. The text should be more user friendly for those of us that are not accountants! They also nickel and dime you with extra fees that are not evident when you purchase the tool. It always seems you need the next product up from the one you buy!
Date published: 2023-04-17
Rated 3 out of 5 by from WAS OK PRESSED FOR TIME... EMERGENCY IN FAMILY DID MY Adjusted Gross Income DIDN'T KNOW WHERE TO PLACE INCOMES
Date published: 2023-04-17
Rated 4 out of 5 by from Could make it easier Since I was a tax accountant for many years, it would be so much easier for me to be able to just enter the information into the needed forms. There should be an option for people like me that don't want to go through the endless pages of one question, hit continue, ad nauseum. Please add an option like that for next year.
Date published: 2023-04-17
Rated 3 out of 5 by from Option of package Was not able to change option of payment package. Ended up having to pay even though I wanted the free version. Service was still easy to file though.
Date published: 2023-04-17
Rated 1 out of 5 by from Not sure what I paid for I declined the upsells throughout the process and was still charged $130 at the end for a simple filing. Turbotax products don't seem to be as affordable as they used to be.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1479
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Easy I filed late this year, it was a lot easier than I thought it was going to be. Shows that I don't need to procrastinate.
Date published: 2023-04-17
Rated 5 out of 5 by from Got great deductions Very easy to use, made sure I got all the deductions I was supposed to get.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Review It is easy to use and if I need help they always have someone on standby to assist.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax Eases the anxiety of doing taxes, can answer any question that comes up. Recommend to anyone and everyone.
Date published: 2023-04-17
Rated 5 out of 5 by from Tubo Tax is FAST! I am able to get through the questions very easily.
Date published: 2023-04-17
Rated 2 out of 5 by from Not the best I found the package to be more difficult to navigate than in years past. The help function was not very helpful. The text should be more user friendly for those of us that are not accountants! They also nickel and dime you with extra fees that are not evident when you purchase the tool. It always seems you need the next product up from the one you buy!
Date published: 2023-04-17
Rated 3 out of 5 by from WAS OK PRESSED FOR TIME... EMERGENCY IN FAMILY DID MY Adjusted Gross Income DIDN'T KNOW WHERE TO PLACE INCOMES
Date published: 2023-04-17
Rated 4 out of 5 by from Could make it easier Since I was a tax accountant for many years, it would be so much easier for me to be able to just enter the information into the needed forms. There should be an option for people like me that don't want to go through the endless pages of one question, hit continue, ad nauseum. Please add an option like that for next year.
Date published: 2023-04-17
Rated 3 out of 5 by from Option of package Was not able to change option of payment package. Ended up having to pay even though I wanted the free version. Service was still easy to file though.
Date published: 2023-04-17
Rated 1 out of 5 by from Not sure what I paid for I declined the upsells throughout the process and was still charged $130 at the end for a simple filing. Turbotax products don't seem to be as affordable as they used to be.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1479