TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from so many bugs why do i have to anwser all the questions everytime I go to change one thing? you can not remember what state I live in? it is right in my address. you can not remember if I live in a disaser area from fed to state retrun? repeat 500 times
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax I have used Turbo Tax ever since it was Mac in Tax. H It is becoming quite cumbersome and redundant especially signing off and saving
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax Platform Has Gotten So Ridiculous I've been using TurboTax to do my taxes for over 15 years. I use to like how easy they made the platform but now it has gotten so convoluted to get to the basic forms you need and the help forum is horrible. They've adopted the business model that forces you to pay for their tax assistant services. This will be the last year I use TurboTax, as it will be cheaper to hire someone and have them do it for me.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax was excellent. I like using TurboTax because it is easy to follow and respond to all the relevant questions
Date published: 2023-04-17
Rated 4 out of 5 by from very easy to follow and convenient some things could use a little bit more info but in general very easy to file.
Date published: 2023-04-17
Rated 4 out of 5 by from The e-filing fee at the end was a surprise bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla
Date published: 2023-04-17
Rated 1 out of 5 by from Turbotax kept adding on different fees would not let me use the free version and kept on adding different fees.
Date published: 2023-04-17
Rated 3 out of 5 by from Reconsidering another platform to file next year. Turbo Tax should not be charging as much as it does to file taxes. Especially if you self file. I paid more this year than I did last year and made less. Considering using another platform next year due to this.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax Most everything is pretty simple. Turbo tax was NOT helpful in claiming my STATE foreign tax credit paid on foreign stock dividends. Otherwise, great!
Date published: 2023-04-17
Rated 3 out of 5 by from Shocking I couldn't upload crypto trade info I found it hard to believe that I had to buy the online TT version in order to use the upload feature for crypto trades and couldn't do it in the desktop version. Poor decision on TTs part
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1475
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from so many bugs why do i have to anwser all the questions everytime I go to change one thing? you can not remember what state I live in? it is right in my address. you can not remember if I live in a disaser area from fed to state retrun? repeat 500 times
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax I have used Turbo Tax ever since it was Mac in Tax. H It is becoming quite cumbersome and redundant especially signing off and saving
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax Platform Has Gotten So Ridiculous I've been using TurboTax to do my taxes for over 15 years. I use to like how easy they made the platform but now it has gotten so convoluted to get to the basic forms you need and the help forum is horrible. They've adopted the business model that forces you to pay for their tax assistant services. This will be the last year I use TurboTax, as it will be cheaper to hire someone and have them do it for me.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax was excellent. I like using TurboTax because it is easy to follow and respond to all the relevant questions
Date published: 2023-04-17
Rated 4 out of 5 by from very easy to follow and convenient some things could use a little bit more info but in general very easy to file.
Date published: 2023-04-17
Rated 4 out of 5 by from The e-filing fee at the end was a surprise bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla
Date published: 2023-04-17
Rated 1 out of 5 by from Turbotax kept adding on different fees would not let me use the free version and kept on adding different fees.
Date published: 2023-04-17
Rated 3 out of 5 by from Reconsidering another platform to file next year. Turbo Tax should not be charging as much as it does to file taxes. Especially if you self file. I paid more this year than I did last year and made less. Considering using another platform next year due to this.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax Most everything is pretty simple. Turbo tax was NOT helpful in claiming my STATE foreign tax credit paid on foreign stock dividends. Otherwise, great!
Date published: 2023-04-17
Rated 3 out of 5 by from Shocking I couldn't upload crypto trade info I found it hard to believe that I had to buy the online TT version in order to use the upload feature for crypto trades and couldn't do it in the desktop version. Poor decision on TTs part
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1475