TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Dissatisfied with TurboTax Turbotax verification methods were very frustrating to deal with, text verifications would not be sent and email verification weren't enough. Even when I put in correct SSN, name, birthdate, and zip code, it would not verify me. Once locked out I had to reset my password to ultimately get into my account. Then when filing was required to pay the standard and deluxe fees.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax make tax preparation easy Easy walk throughs and explanations. I highly recommend for those who feel they cant do their own taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great. The taxer helper was patient and easy to understand. Really helped me thru the process.
Date published: 2023-04-17
Rated 3 out of 5 by from top notch but surprising cost /entered the process on free version as retiree with no other income, expecting to pay only for state return. At the end the tab was $98 less $10 plus state.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is simple and easy to use. Great service. Easy to use even on a mobile device. Simple instructions to follows
Date published: 2023-04-17
Rated 5 out of 5 by from Great This is the fourth year and still smooth and easy.
Date published: 2023-04-17
Rated 5 out of 5 by from Super Easy I was worried it would be difficult to add my Door Dash information, but Turbo Tax made it very simple. I was so thankful for the deductions towards the ware and tear on my new car!!
Date published: 2023-04-17
Rated 3 out of 5 by from hets the job done easily I like how they lay everything out like im a baby . the pictures help . I DONT however like that they charged me 200 dollars ..
Date published: 2023-04-17
Rated 5 out of 5 by from I love doing my Taxes on TurboTax! I always like to read the help and explanation items offered by the program. It makes me feel more confident and appreciative.
Date published: 2023-04-17
Rated 1 out of 5 by from Not happy with charging me more to file Not happy with charging me more to file my return!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1470
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Dissatisfied with TurboTax Turbotax verification methods were very frustrating to deal with, text verifications would not be sent and email verification weren't enough. Even when I put in correct SSN, name, birthdate, and zip code, it would not verify me. Once locked out I had to reset my password to ultimately get into my account. Then when filing was required to pay the standard and deluxe fees.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax make tax preparation easy Easy walk throughs and explanations. I highly recommend for those who feel they cant do their own taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great. The taxer helper was patient and easy to understand. Really helped me thru the process.
Date published: 2023-04-17
Rated 3 out of 5 by from top notch but surprising cost /entered the process on free version as retiree with no other income, expecting to pay only for state return. At the end the tab was $98 less $10 plus state.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is simple and easy to use. Great service. Easy to use even on a mobile device. Simple instructions to follows
Date published: 2023-04-17
Rated 5 out of 5 by from Great This is the fourth year and still smooth and easy.
Date published: 2023-04-17
Rated 5 out of 5 by from Super Easy I was worried it would be difficult to add my Door Dash information, but Turbo Tax made it very simple. I was so thankful for the deductions towards the ware and tear on my new car!!
Date published: 2023-04-17
Rated 3 out of 5 by from hets the job done easily I like how they lay everything out like im a baby . the pictures help . I DONT however like that they charged me 200 dollars ..
Date published: 2023-04-17
Rated 5 out of 5 by from I love doing my Taxes on TurboTax! I always like to read the help and explanation items offered by the program. It makes me feel more confident and appreciative.
Date published: 2023-04-17
Rated 1 out of 5 by from Not happy with charging me more to file Not happy with charging me more to file my return!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1470