TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from TurboTax. Not what it use to be! Feel like they've now made it easier to get money from you. For instance, they tell you you can pay your taxes with your credit card, yet do not mention the 2.49% fee for using the service. In fact, it's not until the next page UNDER submit that it tells you about this fee. Under the submit button. Thankfully, I slowed down after paying for whatever the $150 service I paid for and saw that before hitting submit. So after forking over $150 for a service I didn't know I chose (or wanted, doesn't look any different than the previous version, so not sure how/why it was chosen or what it does). So be careful filing your taxes to make sure you don't accidentally end up owing absurd credit card fees and whatever other "benefits" they offer.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great! Super easy to use, and they provide a lot of useful information. Process might take a while but with quick and easy ways to upload documents and images.
Date published: 2023-04-17
Rated 3 out of 5 by from A few bugs I found a few bugs this year that I haven't experienced in the past. I was able to work around them, but it did cause me extra time. Overall, it was fine.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast and easy I have used a few different tax apps and Turbo was the easiest by far!
Date published: 2023-04-17
Rated 5 out of 5 by from awesome second time doing my taxes and super easy they wall you through everything
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is Helpful I was pleased with the integration with financial institutions: robinhood, coinbase, Etrade. I was disappointed by no integration with mortgage lender AmeriSave
Date published: 2023-04-17
Rated 5 out of 5 by from So easy... I have done my schedule C using paper forms, using IRS online, and this BY FAR was the best!!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Great! Great! easy to use. lots of help. very helpful info.
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use Turbo tax is a very easy and intuitive way to file your taxes. works great quick and easy
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use It was very easy to use Turbo tax for preparing the tax returns. Love the amazing product
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1462
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax. Not what it use to be! Feel like they've now made it easier to get money from you. For instance, they tell you you can pay your taxes with your credit card, yet do not mention the 2.49% fee for using the service. In fact, it's not until the next page UNDER submit that it tells you about this fee. Under the submit button. Thankfully, I slowed down after paying for whatever the $150 service I paid for and saw that before hitting submit. So after forking over $150 for a service I didn't know I chose (or wanted, doesn't look any different than the previous version, so not sure how/why it was chosen or what it does). So be careful filing your taxes to make sure you don't accidentally end up owing absurd credit card fees and whatever other "benefits" they offer.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great! Super easy to use, and they provide a lot of useful information. Process might take a while but with quick and easy ways to upload documents and images.
Date published: 2023-04-17
Rated 3 out of 5 by from A few bugs I found a few bugs this year that I haven't experienced in the past. I was able to work around them, but it did cause me extra time. Overall, it was fine.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast and easy I have used a few different tax apps and Turbo was the easiest by far!
Date published: 2023-04-17
Rated 5 out of 5 by from awesome second time doing my taxes and super easy they wall you through everything
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is Helpful I was pleased with the integration with financial institutions: robinhood, coinbase, Etrade. I was disappointed by no integration with mortgage lender AmeriSave
Date published: 2023-04-17
Rated 5 out of 5 by from So easy... I have done my schedule C using paper forms, using IRS online, and this BY FAR was the best!!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Great! Great! easy to use. lots of help. very helpful info.
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use Turbo tax is a very easy and intuitive way to file your taxes. works great quick and easy
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use It was very easy to use Turbo tax for preparing the tax returns. Love the amazing product
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1462