TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
RNLizbeth from
Turbo Tax is very efficient and easy to navigate!
Process was quick and easy and made this usually stress inducing yearly event less stressful and non-headache inducing. Thank you.
Date published: 2023-04-17
Rated 5 out of 5 by
LAWillia from
Turbo Tax is the Way to Go
My experience with Turbo Tax has been great. I would not be able to complete my forms without the assistance.
Date published: 2023-04-17
Rated 1 out of 5 by
somanybugs from
so many bugs
why do i have to anwser all the questions everytime I go to change one thing? you can not remember what state I live in? it is right in my address. you can not remember if I live in a disaser area from fed to state retrun? repeat 500 times
Date published: 2023-04-17
Rated 3 out of 5 by
Lancia21 from
Turbo Tax
I have used Turbo Tax ever since it was Mac in Tax. H It is becoming quite cumbersome and redundant especially signing off and saving
Date published: 2023-04-17
Rated 1 out of 5 by
LookingElsewhereNextYear from
TurboTax Platform Has Gotten So Ridiculous
I've been using TurboTax to do my taxes for over 15 years. I use to like how easy they made the platform but now it has gotten so convoluted to get to the basic forms you need and the help forum is horrible. They've adopted the business model that forces you to pay for their tax assistant services. This will be the last year I use TurboTax, as it will be cheaper to hire someone and have them do it for me.
Date published: 2023-04-17
Rated 5 out of 5 by
Mboka from
TurboTax was excellent.
I like using TurboTax because it is easy to follow and respond to all the relevant questions
Date published: 2023-04-17
Rated 4 out of 5 by
lmc69 from
very easy to follow and convenient
some things could use a little bit more info but in general very easy to file.
Date published: 2023-04-17
Rated 4 out of 5 by
Watermelon in Easter Hay from
The e-filing fee at the end was a surprise
bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla
Date published: 2023-04-17
Rated 1 out of 5 by
Sarah1901 from
Turbotax kept adding on different fees
would not let me use the free version and kept on adding different fees.
Date published: 2023-04-17
Rated 3 out of 5 by
z2345 from
Reconsidering another platform to file next year.
Turbo Tax should not be charging as much as it does to file taxes. Especially if you self file. I paid more this year than I did last year and made less. Considering using another platform next year due to this.
All TurboTax® Offerings Reviews - Page 1457
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
RNLizbeth from
Turbo Tax is very efficient and easy to navigate!
Process was quick and easy and made this usually stress inducing yearly event less stressful and non-headache inducing. Thank you.
Date published: 2023-04-17
Rated 5 out of 5 by
LAWillia from
Turbo Tax is the Way to Go
My experience with Turbo Tax has been great. I would not be able to complete my forms without the assistance.
Date published: 2023-04-17
Rated 1 out of 5 by
somanybugs from
so many bugs
why do i have to anwser all the questions everytime I go to change one thing? you can not remember what state I live in? it is right in my address. you can not remember if I live in a disaser area from fed to state retrun? repeat 500 times
Date published: 2023-04-17
Rated 3 out of 5 by
Lancia21 from
Turbo Tax
I have used Turbo Tax ever since it was Mac in Tax. H It is becoming quite cumbersome and redundant especially signing off and saving
Date published: 2023-04-17
Rated 1 out of 5 by
LookingElsewhereNextYear from
TurboTax Platform Has Gotten So Ridiculous
I've been using TurboTax to do my taxes for over 15 years. I use to like how easy they made the platform but now it has gotten so convoluted to get to the basic forms you need and the help forum is horrible. They've adopted the business model that forces you to pay for their tax assistant services. This will be the last year I use TurboTax, as it will be cheaper to hire someone and have them do it for me.
Date published: 2023-04-17
Rated 5 out of 5 by
Mboka from
TurboTax was excellent.
I like using TurboTax because it is easy to follow and respond to all the relevant questions
Date published: 2023-04-17
Rated 4 out of 5 by
lmc69 from
very easy to follow and convenient
some things could use a little bit more info but in general very easy to file.
Date published: 2023-04-17
Rated 4 out of 5 by
Watermelon in Easter Hay from
The e-filing fee at the end was a surprise
bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla
Date published: 2023-04-17
Rated 1 out of 5 by
Sarah1901 from
Turbotax kept adding on different fees
would not let me use the free version and kept on adding different fees.
Date published: 2023-04-17
Rated 3 out of 5 by
z2345 from
Reconsidering another platform to file next year.
Turbo Tax should not be charging as much as it does to file taxes. Especially if you self file. I paid more this year than I did last year and made less. Considering using another platform next year due to this.
All TurboTax® Offerings Reviews - Page 1457
Date published: 2023-04-17