TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
CWB0123 from
Not clear on cost
Not clear on cost - the total cost is not clear until you have completed all your forms and they add these hidden fees throughout the process of you entering information. Not using again next year and will file my simple returns myself.
Date published: 2023-04-17
Rated 5 out of 5 by
Billy319 from
Turbo Tax was easy as pie.
The process was easy to follow, the help was there when I needed it. Very nice experience.
Date published: 2023-04-17
Rated 5 out of 5 by
Jgpender from
Turbo tax is so easy to use!
I like the format, the ease of use, and all of the helpful information that is provided along the way.
Date published: 2023-04-17
Rated 4 out of 5 by
Barolinat6162 from
Love the ease of using from year to year buuuutt…
I’m just a little baffled by why it costs as much to file State as it does Federal when the work’s all done in the Federal side, especially in the case of easier returns?
Date published: 2023-04-17
Rated 5 out of 5 by
ghydsg from
Easy and well worth the cost
Easy, almost stress free, informative and answered all questions
Date published: 2023-04-17
Rated 2 out of 5 by
Kathylee121 from
Not worth the money
This will be our last year using Turbo Tax. It is more expensive than using an individual and they will do all the work.
Date published: 2023-04-17
Rated 5 out of 5 by
Bkanesha from
I live filing with Turbi tact year after year!!
I love the step by step tutorial and continuous soppoet
Date published: 2023-04-17
Rated 1 out of 5 by
Confused9810 from
Why is TurboTax Advertised as Free?
It feels like a scam that you advertise as free but then at the very end I have to pay $200 to actually file my taxes. Feels like I've been cheated every time. Maybe don't advertise as free when you are in fact not free.
Date published: 2023-04-17
Rated 5 out of 5 by
Da Jorge from
Fast, Reliable and Easy!
It's the best tool to do your own Taxes by just following through and filling in the blanks and that's it! So Simple!
Date published: 2023-04-17
Rated 1 out of 5 by
no1nhere from
Overly complicated, too expensive, states suck
Missed a lot of deductions this year. I happened to remember them from last year. Asks to fill in state forms with zero explanation on some items.
All TurboTax® Offerings Reviews - Page 1448
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
CWB0123 from
Not clear on cost
Not clear on cost - the total cost is not clear until you have completed all your forms and they add these hidden fees throughout the process of you entering information. Not using again next year and will file my simple returns myself.
Date published: 2023-04-17
Rated 5 out of 5 by
Billy319 from
Turbo Tax was easy as pie.
The process was easy to follow, the help was there when I needed it. Very nice experience.
Date published: 2023-04-17
Rated 5 out of 5 by
Jgpender from
Turbo tax is so easy to use!
I like the format, the ease of use, and all of the helpful information that is provided along the way.
Date published: 2023-04-17
Rated 4 out of 5 by
Barolinat6162 from
Love the ease of using from year to year buuuutt…
I’m just a little baffled by why it costs as much to file State as it does Federal when the work’s all done in the Federal side, especially in the case of easier returns?
Date published: 2023-04-17
Rated 5 out of 5 by
ghydsg from
Easy and well worth the cost
Easy, almost stress free, informative and answered all questions
Date published: 2023-04-17
Rated 2 out of 5 by
Kathylee121 from
Not worth the money
This will be our last year using Turbo Tax. It is more expensive than using an individual and they will do all the work.
Date published: 2023-04-17
Rated 5 out of 5 by
Bkanesha from
I live filing with Turbi tact year after year!!
I love the step by step tutorial and continuous soppoet
Date published: 2023-04-17
Rated 1 out of 5 by
Confused9810 from
Why is TurboTax Advertised as Free?
It feels like a scam that you advertise as free but then at the very end I have to pay $200 to actually file my taxes. Feels like I've been cheated every time. Maybe don't advertise as free when you are in fact not free.
Date published: 2023-04-17
Rated 5 out of 5 by
Da Jorge from
Fast, Reliable and Easy!
It's the best tool to do your own Taxes by just following through and filling in the blanks and that's it! So Simple!
Date published: 2023-04-17
Rated 1 out of 5 by
no1nhere from
Overly complicated, too expensive, states suck
Missed a lot of deductions this year. I happened to remember them from last year. Asks to fill in state forms with zero explanation on some items.
All TurboTax® Offerings Reviews - Page 1448
Date published: 2023-04-17