TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Great Product I've used TT for many years. For the most part, it's great. However, there are still areas where the program doesn't lead you properly or explain some items.
Date published: 2021-05-12
Rated 5 out of 5 by from GOTTA LOVE TURBO TAX I hated going into the tax office. Just to pay someone my return dollars. Using Turbo Tax puts way more money back in my pocket. I love getting my dollars back. I love Turbo Tax has all the latest tax information. All I have to do is have my tax paperwork and read the prompts. I love Turbo Tax.
Date published: 2021-05-12
Rated 3 out of 5 by from Was way to hard to transmit Federal & State Return Down loaded 3 patches to get Turbo Tax to transmit my files to Federal and State. Tried at least 10 times. Wish it would have processed the update without having to take the time to down load patches. Took me almost 3 hours just to transmit above the 3 hours to answer all of the questions for the processing the taxes
Date published: 2021-05-12
Rated 5 out of 5 by from I love Turbo Tax -- Well Designed UI/UX I am consistently impressed with Turbo Tax. It sets a high bar for other software product designers!
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is Awesome!! Tax expert was quick, prompt, and very helpful in understanding our situation
Date published: 2021-05-12
Rated 1 out of 5 by from 4 hours to e-file my returns! It took 4 hours to e-file my returns and 3 calls to Turbo Tax to resolve. Never had a problem in years past until now. Disappointed in the software but the service people were decent to deal with.
Date published: 2021-05-12
Rated 5 out of 5 by from VERY GOOD It worked out Great! Very East to use....I will use it again next year
Date published: 2021-05-12
Rated 3 out of 5 by from Could be better Nicolette was good, but review with Quality took a long time & asked me for more info after 7 days and then suggested I should file myself of they will file an extension
Date published: 2021-05-12
Rated 5 out of 5 by from Worth every penny I was incredibly stressed over filing my taxes this year because of multiple unusual tax situations, and because of that I put off filing way too long. I tried to go to a local CPA and they laughed when I asked if they had availability. I was sure I had run out of choices and would be doing my taxes alone with no guidance. Jayda was so awesome and patient with me--she answered all my questions and handled everything.
Date published: 2021-05-12
Rated 5 out of 5 by from turbotax is great to file your returns the questions ask by turbotax educates you more on the specifics of how and what you can file.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1447
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great Product I've used TT for many years. For the most part, it's great. However, there are still areas where the program doesn't lead you properly or explain some items.
Date published: 2021-05-12
Rated 5 out of 5 by from GOTTA LOVE TURBO TAX I hated going into the tax office. Just to pay someone my return dollars. Using Turbo Tax puts way more money back in my pocket. I love getting my dollars back. I love Turbo Tax has all the latest tax information. All I have to do is have my tax paperwork and read the prompts. I love Turbo Tax.
Date published: 2021-05-12
Rated 3 out of 5 by from Was way to hard to transmit Federal & State Return Down loaded 3 patches to get Turbo Tax to transmit my files to Federal and State. Tried at least 10 times. Wish it would have processed the update without having to take the time to down load patches. Took me almost 3 hours just to transmit above the 3 hours to answer all of the questions for the processing the taxes
Date published: 2021-05-12
Rated 5 out of 5 by from I love Turbo Tax -- Well Designed UI/UX I am consistently impressed with Turbo Tax. It sets a high bar for other software product designers!
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is Awesome!! Tax expert was quick, prompt, and very helpful in understanding our situation
Date published: 2021-05-12
Rated 1 out of 5 by from 4 hours to e-file my returns! It took 4 hours to e-file my returns and 3 calls to Turbo Tax to resolve. Never had a problem in years past until now. Disappointed in the software but the service people were decent to deal with.
Date published: 2021-05-12
Rated 5 out of 5 by from VERY GOOD It worked out Great! Very East to use....I will use it again next year
Date published: 2021-05-12
Rated 3 out of 5 by from Could be better Nicolette was good, but review with Quality took a long time & asked me for more info after 7 days and then suggested I should file myself of they will file an extension
Date published: 2021-05-12
Rated 5 out of 5 by from Worth every penny I was incredibly stressed over filing my taxes this year because of multiple unusual tax situations, and because of that I put off filing way too long. I tried to go to a local CPA and they laughed when I asked if they had availability. I was sure I had run out of choices and would be doing my taxes alone with no guidance. Jayda was so awesome and patient with me--she answered all my questions and handled everything.
Date published: 2021-05-12
Rated 5 out of 5 by from turbotax is great to file your returns the questions ask by turbotax educates you more on the specifics of how and what you can file.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1447