TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax was excellent. I like using TurboTax because it is easy to follow and respond to all the relevant questions
Date published: 2023-04-17
Rated 4 out of 5 by from very easy to follow and convenient some things could use a little bit more info but in general very easy to file.
Date published: 2023-04-17
Rated 4 out of 5 by from The e-filing fee at the end was a surprise bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla
Date published: 2023-04-17
Rated 1 out of 5 by from Turbotax kept adding on different fees would not let me use the free version and kept on adding different fees.
Date published: 2023-04-17
Rated 3 out of 5 by from Reconsidering another platform to file next year. Turbo Tax should not be charging as much as it does to file taxes. Especially if you self file. I paid more this year than I did last year and made less. Considering using another platform next year due to this.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax Most everything is pretty simple. Turbo tax was NOT helpful in claiming my STATE foreign tax credit paid on foreign stock dividends. Otherwise, great!
Date published: 2023-04-17
Rated 3 out of 5 by from Shocking I couldn't upload crypto trade info I found it hard to believe that I had to buy the online TT version in order to use the upload feature for crypto trades and couldn't do it in the desktop version. Poor decision on TTs part
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and Easy Was anxious to do my taxes with a fear that I would owe. Turbo Tax always finds all the deductions and manages to get me a return.
Date published: 2023-04-17
Rated 5 out of 5 by from Taxes Very easy they guide you through everything and everything is explained so you understand
Date published: 2023-04-17
Rated 1 out of 5 by from Just insanely expensive. Turbotax makes it near impossible not to get sucked into a "mandatory upgrade" which you may find you actually don't need. Yet you cannot undo it unless you scratch everything and start from the bottom, and this is tricky to figure out how to do. As a full time student, I literally made no money. My taxes were completely simple. Yet somehow it cost nearly 200 dollars to file using TurboTax. Just crazy.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1446
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was excellent. I like using TurboTax because it is easy to follow and respond to all the relevant questions
Date published: 2023-04-17
Rated 4 out of 5 by from very easy to follow and convenient some things could use a little bit more info but in general very easy to file.
Date published: 2023-04-17
Rated 4 out of 5 by from The e-filing fee at the end was a surprise bla bla bla bla bla bla bla bla bla bla bla bla bla bla bla
Date published: 2023-04-17
Rated 1 out of 5 by from Turbotax kept adding on different fees would not let me use the free version and kept on adding different fees.
Date published: 2023-04-17
Rated 3 out of 5 by from Reconsidering another platform to file next year. Turbo Tax should not be charging as much as it does to file taxes. Especially if you self file. I paid more this year than I did last year and made less. Considering using another platform next year due to this.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax Most everything is pretty simple. Turbo tax was NOT helpful in claiming my STATE foreign tax credit paid on foreign stock dividends. Otherwise, great!
Date published: 2023-04-17
Rated 3 out of 5 by from Shocking I couldn't upload crypto trade info I found it hard to believe that I had to buy the online TT version in order to use the upload feature for crypto trades and couldn't do it in the desktop version. Poor decision on TTs part
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and Easy Was anxious to do my taxes with a fear that I would owe. Turbo Tax always finds all the deductions and manages to get me a return.
Date published: 2023-04-17
Rated 5 out of 5 by from Taxes Very easy they guide you through everything and everything is explained so you understand
Date published: 2023-04-17
Rated 1 out of 5 by from Just insanely expensive. Turbotax makes it near impossible not to get sucked into a "mandatory upgrade" which you may find you actually don't need. Yet you cannot undo it unless you scratch everything and start from the bottom, and this is tricky to figure out how to do. As a full time student, I literally made no money. My taxes were completely simple. Yet somehow it cost nearly 200 dollars to file using TurboTax. Just crazy.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1446