TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from This sucks every year TurboTax sends me an advertisement stating that I can E-file BOTH my Federal and State returns. BUT every single year, it 'finds' a reason why it can't and I have to go through the HASSLE to print it out and then take it to a Post Office to MAIL. Why advertise it if they LIE all the time??
Date published: 2021-05-13
Rated 4 out of 5 by from TTAX CLEAN UP+SIMPLIFY TX PD/EST+FRN TX 1116 FOREIGN TAX CREDIT IN TURBO TAX IS TOUGHER THAN JAPANESE ARITHMETIC. DATA SOURCE BUTTON IS LESS THAN ADEQUATE IN MANY PLACES. HARD TO TRACE MANY LINES USING ZOOM. GOES TO A CHOICE OF THINGS INSTEAD OF THE SOURCE OF THE ENTRY. ALMOST EVERYTHING ELSE IS SPOT ON.
Date published: 2021-05-13
Rated 3 out of 5 by from disappointed It took almost a month for this process to be completed. My first tax expert was completely non-responsive, after 3 weeks and multiple attempts to contact her and support I was reassigned even though I was told multiple times that my taxes were complete and in review. Once I was reassigned I learned that they hadn't truly been started and that they needed more information and more time. The final tax expert was responsive and quick, thankfully.
Date published: 2021-05-13
Rated 4 out of 5 by from Update your RMD parameters. RMD age is now 72. USUALLY VERY GOOD. WHAT HAPPENED TURBO TAX? HAD TO HUNT FOR WHERE TO RECORD ESTIMATED TAX PAYMENTS MADE FOR 2020. WHAT HAPPEN TO THE QUESTION, I PREFER TO TAKE THE STANDARD DEDUCTION. FOR THOSE OF US THAT KNOW WITHOUT GOING THROUGH ALL THE ITEMIZED DEDUCTION SCREENS ITS A PAIN TO GO TO HELP.
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax is a Good Choice It was easy for me to follow along with Turbo Tax. I like that my questions can be answered without losing my place. If the state e-file was included in the price I would have rated it higher. When you have to pay you don't want to tack on the additional fee.
Date published: 2021-05-13
Rated 5 out of 5 by from simple and complete clear, simple, comprehensive, accurate, thorough...nice
Date published: 2021-05-13
Rated 5 out of 5 by from Easy filing with Turbo Tax I was easily guided through all necessary steps to file my taxes
Date published: 2021-05-13
Rated 5 out of 5 by from Awsome and easy Very easy and awesome, able to complete with no issues
Date published: 2021-05-13
Rated 5 out of 5 by from Excellent help from Lynette Lynette was fantastic and friendly. She called me as soon as I asked to speak to someone
Date published: 2021-05-13
Rated 5 out of 5 by from Have been using it for a long time Satisfied. Most Experts are helpful and courteous.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1444
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from This sucks every year TurboTax sends me an advertisement stating that I can E-file BOTH my Federal and State returns. BUT every single year, it 'finds' a reason why it can't and I have to go through the HASSLE to print it out and then take it to a Post Office to MAIL. Why advertise it if they LIE all the time??
Date published: 2021-05-13
Rated 4 out of 5 by from TTAX CLEAN UP+SIMPLIFY TX PD/EST+FRN TX 1116 FOREIGN TAX CREDIT IN TURBO TAX IS TOUGHER THAN JAPANESE ARITHMETIC. DATA SOURCE BUTTON IS LESS THAN ADEQUATE IN MANY PLACES. HARD TO TRACE MANY LINES USING ZOOM. GOES TO A CHOICE OF THINGS INSTEAD OF THE SOURCE OF THE ENTRY. ALMOST EVERYTHING ELSE IS SPOT ON.
Date published: 2021-05-13
Rated 3 out of 5 by from disappointed It took almost a month for this process to be completed. My first tax expert was completely non-responsive, after 3 weeks and multiple attempts to contact her and support I was reassigned even though I was told multiple times that my taxes were complete and in review. Once I was reassigned I learned that they hadn't truly been started and that they needed more information and more time. The final tax expert was responsive and quick, thankfully.
Date published: 2021-05-13
Rated 4 out of 5 by from Update your RMD parameters. RMD age is now 72. USUALLY VERY GOOD. WHAT HAPPENED TURBO TAX? HAD TO HUNT FOR WHERE TO RECORD ESTIMATED TAX PAYMENTS MADE FOR 2020. WHAT HAPPEN TO THE QUESTION, I PREFER TO TAKE THE STANDARD DEDUCTION. FOR THOSE OF US THAT KNOW WITHOUT GOING THROUGH ALL THE ITEMIZED DEDUCTION SCREENS ITS A PAIN TO GO TO HELP.
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax is a Good Choice It was easy for me to follow along with Turbo Tax. I like that my questions can be answered without losing my place. If the state e-file was included in the price I would have rated it higher. When you have to pay you don't want to tack on the additional fee.
Date published: 2021-05-13
Rated 5 out of 5 by from simple and complete clear, simple, comprehensive, accurate, thorough...nice
Date published: 2021-05-13
Rated 5 out of 5 by from Easy filing with Turbo Tax I was easily guided through all necessary steps to file my taxes
Date published: 2021-05-13
Rated 5 out of 5 by from Awsome and easy Very easy and awesome, able to complete with no issues
Date published: 2021-05-13
Rated 5 out of 5 by from Excellent help from Lynette Lynette was fantastic and friendly. She called me as soon as I asked to speak to someone
Date published: 2021-05-13
Rated 5 out of 5 by from Have been using it for a long time Satisfied. Most Experts are helpful and courteous.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1444