TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Simple to Use Very fast and easy to use. Been using Turbo Tax for over 5 years now.
Date published: 2021-05-13
Rated 3 out of 5 by from cost at end I have used the free Turbo Tax for years to do our taxes. This year we made an early withdraw from a 401K, when I got to the end of the taxes it said I needed to upgrade for $60 due to the early withdraw. I had not issues doing that as I have always used the free option so I clicked on that it then took me to another page saying it would be $60 for federal and $50 for state....ok I wasn't thrilled about that but the state taxes is where we were owing from the early withdraw so I agreed. I wanted to have the $110 charge taken out of my federal returns so I sat that up. When I got to the very end it showed the $60, $50 and another $40 charge that I have no idea where that came from. I was very disappointed in the "hidden fees that showed up". Again I did not mind paying as I have always used the free option but was very upset about how the money kept adding up and with really no warning.
Date published: 2021-05-13
Rated 5 out of 5 by from USED TURBOTAX FOR YEARS, WOULD RECOMMEND IVE USED TURBOTAX FOR YEARS, EASY TO LOGIN, EASY TO USE, EASY TO E-FILE. I HAVE RECOMMENDED TO FRIENDS AND FAMILY.
Date published: 2021-05-13
Rated 5 out of 5 by from Awesome fast and easy. explained things very well. loved it
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo tax is awsome easy tax return filling I recommend using Turbo Tax
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax Deluxe I tried hard but I made it I am filing electronically. Waiting for the result
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax Improves Every Year Bringing over data from the previous year is the best part. The more you can do this, the more I appreciate this product.
Date published: 2021-05-13
Rated 2 out of 5 by from Misleading Fees Every year I try to fill out the free version of Federal and State and its always extremely confusing how to do so. This was supposed to be addressed with recent law changes and litigation. Very frustrating. I would willingly not allow import of details into State and fill out again if free.
Date published: 2021-05-13
Rated 5 out of 5 by from Gets Better Every Year I started using TurboTax not too long after it was developed. It gets better every year and thats saying a lot.
Date published: 2021-05-13
Rated 4 out of 5 by from Good it was good I wish they hadn't charged me $60 for deluxe
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1442
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Simple to Use Very fast and easy to use. Been using Turbo Tax for over 5 years now.
Date published: 2021-05-13
Rated 3 out of 5 by from cost at end I have used the free Turbo Tax for years to do our taxes. This year we made an early withdraw from a 401K, when I got to the end of the taxes it said I needed to upgrade for $60 due to the early withdraw. I had not issues doing that as I have always used the free option so I clicked on that it then took me to another page saying it would be $60 for federal and $50 for state....ok I wasn't thrilled about that but the state taxes is where we were owing from the early withdraw so I agreed. I wanted to have the $110 charge taken out of my federal returns so I sat that up. When I got to the very end it showed the $60, $50 and another $40 charge that I have no idea where that came from. I was very disappointed in the "hidden fees that showed up". Again I did not mind paying as I have always used the free option but was very upset about how the money kept adding up and with really no warning.
Date published: 2021-05-13
Rated 5 out of 5 by from USED TURBOTAX FOR YEARS, WOULD RECOMMEND IVE USED TURBOTAX FOR YEARS, EASY TO LOGIN, EASY TO USE, EASY TO E-FILE. I HAVE RECOMMENDED TO FRIENDS AND FAMILY.
Date published: 2021-05-13
Rated 5 out of 5 by from Awesome fast and easy. explained things very well. loved it
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo tax is awsome easy tax return filling I recommend using Turbo Tax
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax Deluxe I tried hard but I made it I am filing electronically. Waiting for the result
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax Improves Every Year Bringing over data from the previous year is the best part. The more you can do this, the more I appreciate this product.
Date published: 2021-05-13
Rated 2 out of 5 by from Misleading Fees Every year I try to fill out the free version of Federal and State and its always extremely confusing how to do so. This was supposed to be addressed with recent law changes and litigation. Very frustrating. I would willingly not allow import of details into State and fill out again if free.
Date published: 2021-05-13
Rated 5 out of 5 by from Gets Better Every Year I started using TurboTax not too long after it was developed. It gets better every year and thats saying a lot.
Date published: 2021-05-13
Rated 4 out of 5 by from Good it was good I wish they hadn't charged me $60 for deluxe
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1442