TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Awesome tax filer! User-friendly. Love using Turbo tax every year. You don't need an accountant to file your taxes.
Date published: 2021-05-13
Rated 1 out of 5 by from Problems Need better guidance when have one employer with W2 income from 2 different states, specifically as to which W2 amount to exclude. In NJ turbotax, software failed to properly upload Fidelity dividends. In Federal turbotax, failed to upload option trade details completely -- kept asking for review. For covered call options that were repurchased, the uploaded info created an issue in NJ turbotax -- had to reinput underlying data. Extra time involved was considerable -- and turbotax should reimburse me for my extra time.
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax is good Turbo Tax is good if you are an experienced user and have been using TT for some years. I would not recommend the Business version to novices. In some cases you need to switch to the forms as the Step by Step does not provide some of the key in fields. Over all it is much better than trying to do taxes manually, but I found myself checking carefully even after the system check was run.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax made it super easy to file. They leave no stones unturned!
Date published: 2021-05-13
Rated 1 out of 5 by from No Support for Windows 7 Could not use on my laptop....tried to force me to upgrade
Date published: 2021-05-13
Rated 5 out of 5 by from Painfree Tax Filing All the forms, all the math. Carries forward data from prior year, if you used Turbotax in prior year. Paying was a bit clunky: had to pay separately for Audit Defense and State e-filing. Also had to enter bank routing info separately for Federal and State refunds. This could have been done once, carried forward, with option to edit if needed.
Date published: 2021-05-13
Rated 5 out of 5 by from Easy Straightforward and very understandable. Will use again next year.
Date published: 2021-05-13
Rated 5 out of 5 by from I love Turbo Tax! The whole thing was quick and simple and to get live help if needed is an extra bonus. I have used Turbo Tax for years and I don't plan to stop, at least as long as I have to file.
Date published: 2021-05-13
Rated 4 out of 5 by from Helpful people. Your expert was very helpful in refilling my tax return
Date published: 2021-05-13
Rated 5 out of 5 by from too simple I was able to link to Turbo Tax and have a small discount thru my credit union. This was very easy to do on our own. We will definitely save $$ next year and use Turbo Tax.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1441
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome tax filer! User-friendly. Love using Turbo tax every year. You don't need an accountant to file your taxes.
Date published: 2021-05-13
Rated 1 out of 5 by from Problems Need better guidance when have one employer with W2 income from 2 different states, specifically as to which W2 amount to exclude. In NJ turbotax, software failed to properly upload Fidelity dividends. In Federal turbotax, failed to upload option trade details completely -- kept asking for review. For covered call options that were repurchased, the uploaded info created an issue in NJ turbotax -- had to reinput underlying data. Extra time involved was considerable -- and turbotax should reimburse me for my extra time.
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax is good Turbo Tax is good if you are an experienced user and have been using TT for some years. I would not recommend the Business version to novices. In some cases you need to switch to the forms as the Step by Step does not provide some of the key in fields. Over all it is much better than trying to do taxes manually, but I found myself checking carefully even after the system check was run.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax made it super easy to file. They leave no stones unturned!
Date published: 2021-05-13
Rated 1 out of 5 by from No Support for Windows 7 Could not use on my laptop....tried to force me to upgrade
Date published: 2021-05-13
Rated 5 out of 5 by from Painfree Tax Filing All the forms, all the math. Carries forward data from prior year, if you used Turbotax in prior year. Paying was a bit clunky: had to pay separately for Audit Defense and State e-filing. Also had to enter bank routing info separately for Federal and State refunds. This could have been done once, carried forward, with option to edit if needed.
Date published: 2021-05-13
Rated 5 out of 5 by from Easy Straightforward and very understandable. Will use again next year.
Date published: 2021-05-13
Rated 5 out of 5 by from I love Turbo Tax! The whole thing was quick and simple and to get live help if needed is an extra bonus. I have used Turbo Tax for years and I don't plan to stop, at least as long as I have to file.
Date published: 2021-05-13
Rated 4 out of 5 by from Helpful people. Your expert was very helpful in refilling my tax return
Date published: 2021-05-13
Rated 5 out of 5 by from too simple I was able to link to Turbo Tax and have a small discount thru my credit union. This was very easy to do on our own. We will definitely save $$ next year and use Turbo Tax.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1441