TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from This year Turbo Tax is the greatest and easiest! I've been using Turbo Tax for over 40 years. There were several years that I had so much different problems with Turbo Tax, but the past 5 years it's been great!
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo Tax works but there is room for improvement 1. Not easy to figure out where the interest earned from a foreign bank is to be reported. They don't send a 1099 INT. 2. For options trading, the cost basis is shown as zero in brokerage statements (such as Fidelity) whereas the proceeds report the net profit (sale amount - cost basis). Turbotax forces me to review each such item to confirm that cost basis is not to be changed. I had quite a few entries (hundreds) and had to make 3 clicks to review (confirm) each entry manually. It is huge waste of time and frustrating. Turbotax and Fidelity should talk and figure out a way so that we are not forced to spend so much time for manually changing these entries.
Date published: 2023-05-06
Rated 5 out of 5 by from TurboTax is awesome TurboTax is awesome to text the best thing going love TurboTax
Date published: 2023-05-06
Rated 5 out of 5 by from I love them Thier app is very helpful. I especially like thier live agents and decent prices.
Date published: 2023-05-06
Rated 5 out of 5 by from Helpful I appreciate the assistance when I have a question or when I'm not quite sure what to do
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax is user-friendly and provides support for my questions. I use Turbo Tax every year to file.
Date published: 2023-05-06
Rated 1 out of 5 by from TURBO TAX ON LINE Highly disappointed. Started with free return then I needed help and opted for $50 fee and it automatically turned into charging by minute. Reviewed by Turbo Tax multiple times and still rejected by IRS.
Date published: 2023-05-06
Rated 5 out of 5 by from I like the ability to work thtough turbo tax Turbo tax is very simple. It behooves one to spend at least 1-hour a month to reconcile anything spent or received. It would be nice; given the information age - to be able to still e-file when filing after deadline. Turbo Tax has become very suitable for anyone Below Big Business for sure
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo tax was great with helping me Everything was easy and I understood the walk through
Date published: 2023-05-06
Rated 5 out of 5 by from EXCELLENT SERVICE!!! QUICK, EASY AND THOROUGH!! I HIGHLY RECOMMEND TURBO TAX!!
Date published: 2023-05-06
All TurboTax® Offerings Reviews - Page 145
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from This year Turbo Tax is the greatest and easiest! I've been using Turbo Tax for over 40 years. There were several years that I had so much different problems with Turbo Tax, but the past 5 years it's been great!
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo Tax works but there is room for improvement 1. Not easy to figure out where the interest earned from a foreign bank is to be reported. They don't send a 1099 INT. 2. For options trading, the cost basis is shown as zero in brokerage statements (such as Fidelity) whereas the proceeds report the net profit (sale amount - cost basis). Turbotax forces me to review each such item to confirm that cost basis is not to be changed. I had quite a few entries (hundreds) and had to make 3 clicks to review (confirm) each entry manually. It is huge waste of time and frustrating. Turbotax and Fidelity should talk and figure out a way so that we are not forced to spend so much time for manually changing these entries.
Date published: 2023-05-06
Rated 5 out of 5 by from TurboTax is awesome TurboTax is awesome to text the best thing going love TurboTax
Date published: 2023-05-06
Rated 5 out of 5 by from I love them Thier app is very helpful. I especially like thier live agents and decent prices.
Date published: 2023-05-06
Rated 5 out of 5 by from Helpful I appreciate the assistance when I have a question or when I'm not quite sure what to do
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax is user-friendly and provides support for my questions. I use Turbo Tax every year to file.
Date published: 2023-05-06
Rated 1 out of 5 by from TURBO TAX ON LINE Highly disappointed. Started with free return then I needed help and opted for $50 fee and it automatically turned into charging by minute. Reviewed by Turbo Tax multiple times and still rejected by IRS.
Date published: 2023-05-06
Rated 5 out of 5 by from I like the ability to work thtough turbo tax Turbo tax is very simple. It behooves one to spend at least 1-hour a month to reconcile anything spent or received. It would be nice; given the information age - to be able to still e-file when filing after deadline. Turbo Tax has become very suitable for anyone Below Big Business for sure
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo tax was great with helping me Everything was easy and I understood the walk through
Date published: 2023-05-06
Rated 5 out of 5 by from EXCELLENT SERVICE!!! QUICK, EASY AND THOROUGH!! I HIGHLY RECOMMEND TURBO TAX!!
Date published: 2023-05-06
All TurboTax® Offerings Reviews - Page 145