TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Leiczone from
This year Turbo Tax is the greatest and easiest!
I've been using Turbo Tax for over 40 years. There were several years that I had so much different problems with Turbo Tax, but the past 5 years it's been great!
Date published: 2023-05-06
Rated 5 out of 5 by
Buro from
Turbo Tax works but there is room for improvement
1. Not easy to figure out where the interest earned from a foreign bank is to be reported. They don't send a 1099 INT. 2. For options trading, the cost basis is shown as zero in brokerage statements (such as Fidelity) whereas the proceeds report the net profit (sale amount - cost basis). Turbotax forces me to review each such item to confirm that cost basis is not to be changed. I had quite a few entries (hundreds) and had to make 3 clicks to review (confirm) each entry manually. It is huge waste of time and frustrating. Turbotax and Fidelity should talk and figure out a way so that we are not forced to spend so much time for manually changing these entries.
Date published: 2023-05-06
Rated 5 out of 5 by
Big penis from
TurboTax is awesome
TurboTax is awesome to text the best thing going love TurboTax
Date published: 2023-05-06
Rated 5 out of 5 by
Big SS Mike from
I love them
Thier app is very helpful. I especially like thier live agents and decent prices.
Date published: 2023-05-06
Rated 5 out of 5 by
clintfann from
Helpful
I appreciate the assistance when I have a question or when I'm not quite sure what to do
Date published: 2023-05-06
Rated 5 out of 5 by
ChrisMMH from
Turbo Tax is user friendly
Turbo Tax is user-friendly and provides support for my questions. I use Turbo Tax every year to file.
Date published: 2023-05-06
Rated 1 out of 5 by
null from
TURBO TAX ON LINE
Highly disappointed. Started with free return then I needed help and opted for $50 fee and it automatically turned into charging by minute. Reviewed by Turbo Tax multiple times and still rejected by IRS.
Date published: 2023-05-06
Rated 5 out of 5 by
JBiznaz from
I like the ability to work thtough turbo tax
Turbo tax is very simple. It behooves one to spend at least 1-hour a month to reconcile anything spent or received. It would be nice; given the information age - to be able to still e-file when filing after deadline. Turbo Tax has become very suitable for anyone Below Big Business for sure
Date published: 2023-05-06
Rated 5 out of 5 by
Mzlala85 from
Turbo tax was great with helping me
Everything was easy and I understood the walk through
Date published: 2023-05-06
Rated 5 out of 5 by
Othello35 from
EXCELLENT SERVICE!!!
QUICK, EASY AND THOROUGH!! I HIGHLY RECOMMEND TURBO TAX!!
All TurboTax® Offerings Reviews - Page 145
Date published: 2023-05-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Leiczone from
This year Turbo Tax is the greatest and easiest!
I've been using Turbo Tax for over 40 years. There were several years that I had so much different problems with Turbo Tax, but the past 5 years it's been great!
Date published: 2023-05-06
Rated 5 out of 5 by
Buro from
Turbo Tax works but there is room for improvement
1. Not easy to figure out where the interest earned from a foreign bank is to be reported. They don't send a 1099 INT. 2. For options trading, the cost basis is shown as zero in brokerage statements (such as Fidelity) whereas the proceeds report the net profit (sale amount - cost basis). Turbotax forces me to review each such item to confirm that cost basis is not to be changed. I had quite a few entries (hundreds) and had to make 3 clicks to review (confirm) each entry manually. It is huge waste of time and frustrating. Turbotax and Fidelity should talk and figure out a way so that we are not forced to spend so much time for manually changing these entries.
Date published: 2023-05-06
Rated 5 out of 5 by
Big penis from
TurboTax is awesome
TurboTax is awesome to text the best thing going love TurboTax
Date published: 2023-05-06
Rated 5 out of 5 by
Big SS Mike from
I love them
Thier app is very helpful. I especially like thier live agents and decent prices.
Date published: 2023-05-06
Rated 5 out of 5 by
clintfann from
Helpful
I appreciate the assistance when I have a question or when I'm not quite sure what to do
Date published: 2023-05-06
Rated 5 out of 5 by
ChrisMMH from
Turbo Tax is user friendly
Turbo Tax is user-friendly and provides support for my questions. I use Turbo Tax every year to file.
Date published: 2023-05-06
Rated 1 out of 5 by
null from
TURBO TAX ON LINE
Highly disappointed. Started with free return then I needed help and opted for $50 fee and it automatically turned into charging by minute. Reviewed by Turbo Tax multiple times and still rejected by IRS.
Date published: 2023-05-06
Rated 5 out of 5 by
JBiznaz from
I like the ability to work thtough turbo tax
Turbo tax is very simple. It behooves one to spend at least 1-hour a month to reconcile anything spent or received. It would be nice; given the information age - to be able to still e-file when filing after deadline. Turbo Tax has become very suitable for anyone Below Big Business for sure
Date published: 2023-05-06
Rated 5 out of 5 by
Mzlala85 from
Turbo tax was great with helping me
Everything was easy and I understood the walk through
Date published: 2023-05-06
Rated 5 out of 5 by
Othello35 from
EXCELLENT SERVICE!!!
QUICK, EASY AND THOROUGH!! I HIGHLY RECOMMEND TURBO TAX!!
All TurboTax® Offerings Reviews - Page 145
Date published: 2023-05-06