TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 4 out of 5 by from TurboTax errpr I had reported the following in Community: There's still remains an error about this issue in the Turbo Tax program (Turbo Tax Premier, updated yesterday, 3/24/2022). At the end of Deductions & Credits under Federal Taxes, after entering Done with Deductions, and pressing Continue twice, you come to the page Here are Your 2020 and 2021 Deductions & Credits, which is a summary of your situation. That page shows a list of your individual deductions (Standard Deduction, Charitable Cash Contributions, and possibly others), and the last line, "Total Deductions." The error is that the "Total Deductions" is not the correct sum of the individual deductions (For me, for 2021, the individual items were not summed, but the value entered as "Total Deductions" was just the Standard Deduction -- leaving the impression that the program was ignoring the Charitable Cash Contributions). I talked to a Turbo Tax rep, and he denied that the "Total Deductions" should be the sum of the individual items!!!!!!!!!!!! At any rate, despite the fact that this interface page of the program is in error, the entries on the actual 1040 form appear to be correct!
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome. Turbo Tax makes the filing process simple and helping features that confirm you are doing it correctly. It was the first time I filed and I did use the free option. They have a bar to ask any questions you would try to look upon online. They have all information you need to file
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use! I enjoy using TurboTax because it is easy to use. They ask questions and I answer, it's that simple.
Date published: 2022-04-15
Rated 5 out of 5 by from Enjoy the ease of Turbo Tax Have been using Turbo Tax for years.. I enjoy the ease and extra benifits.
Date published: 2022-04-15
Rated 5 out of 5 by from For Peace of Mind I have used Turbo Tax for the past few years and I am always at peace leaving my tax returns in their hands.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax was Good Turbo Tax really helped me get this done this year
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Nice. I will use again. Thanks for your help. Next year.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax This is my 4th year using Turbo Tax. It is easy and user friendly.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Hm & Bus. Should not have to pay $25, delete that part. When I finish my Tax return I don't want to pay again. I have already paid at the cash register!
Date published: 2022-04-15
Rated 3 out of 5 by from TurboTax is helpful but taxes still suck TurboTax was helpful on most things and definitely easier than doing it manual. It also answered 80% of my questions. I struggled on school stuff a bit and there weren't any other resources to help clarify specific situations. I wish there was a live chat to ask questions about a specific situation (without charging more than having someone do it for you).
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1436
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax errpr I had reported the following in Community: There's still remains an error about this issue in the Turbo Tax program (Turbo Tax Premier, updated yesterday, 3/24/2022). At the end of Deductions & Credits under Federal Taxes, after entering Done with Deductions, and pressing Continue twice, you come to the page Here are Your 2020 and 2021 Deductions & Credits, which is a summary of your situation. That page shows a list of your individual deductions (Standard Deduction, Charitable Cash Contributions, and possibly others), and the last line, "Total Deductions." The error is that the "Total Deductions" is not the correct sum of the individual deductions (For me, for 2021, the individual items were not summed, but the value entered as "Total Deductions" was just the Standard Deduction -- leaving the impression that the program was ignoring the Charitable Cash Contributions). I talked to a Turbo Tax rep, and he denied that the "Total Deductions" should be the sum of the individual items!!!!!!!!!!!! At any rate, despite the fact that this interface page of the program is in error, the entries on the actual 1040 form appear to be correct!
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome. Turbo Tax makes the filing process simple and helping features that confirm you are doing it correctly. It was the first time I filed and I did use the free option. They have a bar to ask any questions you would try to look upon online. They have all information you need to file
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use! I enjoy using TurboTax because it is easy to use. They ask questions and I answer, it's that simple.
Date published: 2022-04-15
Rated 5 out of 5 by from Enjoy the ease of Turbo Tax Have been using Turbo Tax for years.. I enjoy the ease and extra benifits.
Date published: 2022-04-15
Rated 5 out of 5 by from For Peace of Mind I have used Turbo Tax for the past few years and I am always at peace leaving my tax returns in their hands.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax was Good Turbo Tax really helped me get this done this year
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Nice. I will use again. Thanks for your help. Next year.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax This is my 4th year using Turbo Tax. It is easy and user friendly.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Hm & Bus. Should not have to pay $25, delete that part. When I finish my Tax return I don't want to pay again. I have already paid at the cash register!
Date published: 2022-04-15
Rated 3 out of 5 by from TurboTax is helpful but taxes still suck TurboTax was helpful on most things and definitely easier than doing it manual. It also answered 80% of my questions. I struggled on school stuff a bit and there weren't any other resources to help clarify specific situations. I wish there was a live chat to ask questions about a specific situation (without charging more than having someone do it for you).
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1436