TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Bunch of Crooks Took 200 bucks from me for me to fill everything out myself on the most simple tax return ever. I seriously hope all of you reading this rot in the afterlife.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple and great service I used TurboTax years ago as a singleton living in an apartment. After I bought my house I used a consultant. Moved back to TT a couple years ago since they make it easy. Thank you!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax gets it done! I am not impressed with the price increase this year.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast and easy Very fast and easy makes taxes a breeze no box a or box bs to fill out
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax Allows Cnfidence But Expensive Ive used TurboTax for years but was taken aback by the surprise increase in the fees during my working by way through. I chose the Deluxe pkg. for $80. However, when dealing with a long term loss of $7.00 (yes, $7!), I was told I had to pay over $200 because I needed a single additional form that had 1 line added. This seems ridiculous to me and obviously pretty much to the two TT team members I discussed it with. Also, when I finished and had a "tax expert" requested to do a final review, she only answered my single question without even looking at the documents. I expected more from a final review of my documents. I still feel more comfortable than assuming I would get all the right documents together so, I will continue to use TT.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome The experience was great helps you step by Step happy I need it on my own
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you! You make it so easy! I love being able to upload images and automatically have numbers inputted.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is very good Experts for the most part were helpful. ALL were professional and friendly
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Peasy 30minutes was all it took. Easy to understand, and easy to operate.
Date published: 2023-04-17
Rated 5 out of 5 by from So Easy11 I love how fast and quick Turbo Tax is! They always explain why and what things are too which is really helpful!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1426
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Bunch of Crooks Took 200 bucks from me for me to fill everything out myself on the most simple tax return ever. I seriously hope all of you reading this rot in the afterlife.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple and great service I used TurboTax years ago as a singleton living in an apartment. After I bought my house I used a consultant. Moved back to TT a couple years ago since they make it easy. Thank you!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax gets it done! I am not impressed with the price increase this year.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast and easy Very fast and easy makes taxes a breeze no box a or box bs to fill out
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax Allows Cnfidence But Expensive Ive used TurboTax for years but was taken aback by the surprise increase in the fees during my working by way through. I chose the Deluxe pkg. for $80. However, when dealing with a long term loss of $7.00 (yes, $7!), I was told I had to pay over $200 because I needed a single additional form that had 1 line added. This seems ridiculous to me and obviously pretty much to the two TT team members I discussed it with. Also, when I finished and had a "tax expert" requested to do a final review, she only answered my single question without even looking at the documents. I expected more from a final review of my documents. I still feel more comfortable than assuming I would get all the right documents together so, I will continue to use TT.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome The experience was great helps you step by Step happy I need it on my own
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you! You make it so easy! I love being able to upload images and automatically have numbers inputted.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is very good Experts for the most part were helpful. ALL were professional and friendly
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Peasy 30minutes was all it took. Easy to understand, and easy to operate.
Date published: 2023-04-17
Rated 5 out of 5 by from So Easy11 I love how fast and quick Turbo Tax is! They always explain why and what things are too which is really helpful!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1426