TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 1 out of 5 by from I was charged countless times I paid $30 for the software. Charged $45 twice for I'm assuming a federal and state return. And then another $40 taken from my refund to file.
Date published: 2021-05-12
Rated 5 out of 5 by from THE TAX EXPERTS WERE VERY HELPFUL, GREAT... THE TAX EXPERTS WERE VERY HELPFUL, GREAT... PROFESSIONAL... PATIENT
Date published: 2021-05-12
Rated 5 out of 5 by from Great! easy and well documented with quick help from experts
Date published: 2021-05-12
Rated 5 out of 5 by from phone call was super helpful loved the phone call with a tax expert. she was awesome
Date published: 2021-05-12
Rated 5 out of 5 by from Great software It was a good process to filling out tax information.
Date published: 2021-05-12
Rated 5 out of 5 by from Fast and Easy! The product gets better and more user friendly every year!
Date published: 2021-05-12
Rated 5 out of 5 by from Intuitive user experience Good software to back the good user experience. Positive experience
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is the best! I AM RETIRED SENIOR WHO NORMALLY DOES NOT FILE. THIS YEAR, I ATTEMPTED TO RETURN TO THE WORK PLACE ONLY TO FIND THAT HEALTH-WISE, IT WAS NOT GOING TO WORK. I MADE JUST ENOUGH TO HAVE FILE TO GET MY WITHHOLDING RETURNED. THANKS TO TURBO TAX, IT WAS VERY EASY!
Date published: 2021-05-12
Rated 3 out of 5 by from Great software but problematic. I've used TurboTax for years usually with few issues. This year it forced me to put info in about using my car for business when I had no business income or expense. And there was no access for me to use the Live Expert. I would have loved to have the option.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is exactly what I need. It is perfect! Turbo tax was easy and straightforward. It made about a week of tax work a few hours detail. All was good until I run across the rating form. I don't have a nickname. But the form is force-filled and every option of none was taken. It took 6 minutes to get it to accept something. very ridiculous!
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1423
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from I was charged countless times I paid $30 for the software. Charged $45 twice for I'm assuming a federal and state return. And then another $40 taken from my refund to file.
Date published: 2021-05-12
Rated 5 out of 5 by from THE TAX EXPERTS WERE VERY HELPFUL, GREAT... THE TAX EXPERTS WERE VERY HELPFUL, GREAT... PROFESSIONAL... PATIENT
Date published: 2021-05-12
Rated 5 out of 5 by from Great! easy and well documented with quick help from experts
Date published: 2021-05-12
Rated 5 out of 5 by from phone call was super helpful loved the phone call with a tax expert. she was awesome
Date published: 2021-05-12
Rated 5 out of 5 by from Great software It was a good process to filling out tax information.
Date published: 2021-05-12
Rated 5 out of 5 by from Fast and Easy! The product gets better and more user friendly every year!
Date published: 2021-05-12
Rated 5 out of 5 by from Intuitive user experience Good software to back the good user experience. Positive experience
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax is the best! I AM RETIRED SENIOR WHO NORMALLY DOES NOT FILE. THIS YEAR, I ATTEMPTED TO RETURN TO THE WORK PLACE ONLY TO FIND THAT HEALTH-WISE, IT WAS NOT GOING TO WORK. I MADE JUST ENOUGH TO HAVE FILE TO GET MY WITHHOLDING RETURNED. THANKS TO TURBO TAX, IT WAS VERY EASY!
Date published: 2021-05-12
Rated 3 out of 5 by from Great software but problematic. I've used TurboTax for years usually with few issues. This year it forced me to put info in about using my car for business when I had no business income or expense. And there was no access for me to use the Live Expert. I would have loved to have the option.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is exactly what I need. It is perfect! Turbo tax was easy and straightforward. It made about a week of tax work a few hours detail. All was good until I run across the rating form. I don't have a nickname. But the form is force-filled and every option of none was taken. It took 6 minutes to get it to accept something. very ridiculous!
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1423