TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Awesome Its pretty simple to use. Program walks you thru it. I find it pretty awesome.
Date published: 2021-05-13
Rated 4 out of 5 by from UNHAPPY WITH RESPONSE FROM YOUR HELP PEOPLE MY FIRST CONTACT WAS WITH CYNTHIA BY PHONE. SHE WAS VERY HELPFUL AND I WAS SATISFIED WITH HER HELP. AFTER THAT I TRIED TO REACH AN EXPERT AND TO NO AVAIL. I TRIED SEVETAL TIMES AND SAT WAITING FOR THEM TO CALL, NO CALL EVER CAME.
Date published: 2021-05-13
Rated 4 out of 5 by from Good Experience was helped by an expert who answered my questions and I got a refund!
Date published: 2021-05-13
Rated 4 out of 5 by from Most good, a few glitches My tax situation isn't too complex, so Turbo Tax helps a lot, but I still find glitches (for instance, I'm never prompted to enter my children's 1098-T forms for college tuition, then when I'm on "Your Education Expenses," TT tells me that I've already entered $0 and doesn't give me any kind of link to update/change this wrong information, so I have to search online and get into the guts to modify the form). But, sure, it mostly works well.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is the BEST I've been using Turbo Tax for 20 years without any problems.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax made it easy! I rate Turbo Tax a 10! It was very easy to use. I will use it in the future.
Date published: 2021-05-13
Rated 5 out of 5 by from Mental Health Therapist Filing 101! What I like about it is the checked off recommended ones make it a no brainer. The li'l affirmations that I am on the right track and the simplicity of the format.
Date published: 2021-05-13
Rated 2 out of 5 by from Better than nothing I have to work backwards to get Turbotax right, instead of the program being helpful.
Date published: 2021-05-13
Rated 3 out of 5 by from it gets the job done its good for what it is.. so many hidden fees, everything should come all together. all in all good for people that have simple taxes..
Date published: 2021-05-13
Rated 5 out of 5 by from Wow! Best experience ever! Nila was the rep who helped me, she was so patient and knowledgeable. This has been the experience ever!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1420
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Its pretty simple to use. Program walks you thru it. I find it pretty awesome.
Date published: 2021-05-13
Rated 4 out of 5 by from UNHAPPY WITH RESPONSE FROM YOUR HELP PEOPLE MY FIRST CONTACT WAS WITH CYNTHIA BY PHONE. SHE WAS VERY HELPFUL AND I WAS SATISFIED WITH HER HELP. AFTER THAT I TRIED TO REACH AN EXPERT AND TO NO AVAIL. I TRIED SEVETAL TIMES AND SAT WAITING FOR THEM TO CALL, NO CALL EVER CAME.
Date published: 2021-05-13
Rated 4 out of 5 by from Good Experience was helped by an expert who answered my questions and I got a refund!
Date published: 2021-05-13
Rated 4 out of 5 by from Most good, a few glitches My tax situation isn't too complex, so Turbo Tax helps a lot, but I still find glitches (for instance, I'm never prompted to enter my children's 1098-T forms for college tuition, then when I'm on "Your Education Expenses," TT tells me that I've already entered $0 and doesn't give me any kind of link to update/change this wrong information, so I have to search online and get into the guts to modify the form). But, sure, it mostly works well.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is the BEST I've been using Turbo Tax for 20 years without any problems.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax made it easy! I rate Turbo Tax a 10! It was very easy to use. I will use it in the future.
Date published: 2021-05-13
Rated 5 out of 5 by from Mental Health Therapist Filing 101! What I like about it is the checked off recommended ones make it a no brainer. The li'l affirmations that I am on the right track and the simplicity of the format.
Date published: 2021-05-13
Rated 2 out of 5 by from Better than nothing I have to work backwards to get Turbotax right, instead of the program being helpful.
Date published: 2021-05-13
Rated 3 out of 5 by from it gets the job done its good for what it is.. so many hidden fees, everything should come all together. all in all good for people that have simple taxes..
Date published: 2021-05-13
Rated 5 out of 5 by from Wow! Best experience ever! Nila was the rep who helped me, she was so patient and knowledgeable. This has been the experience ever!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1420