TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great Time Doing Taxes Simple, been using it for many, many years - ease of use and quite extensive!
Date published: 2023-04-17
Rated 2 out of 5 by from Not happy this time around This was the most difficult time I've ever had using TurboTax. Every page led to an upsale demand, which I turned down, UNTIL it came time to pay and then I had no choice. I'll be going with an accountant from now on.
Date published: 2023-04-17
Rated 5 out of 5 by from Amazing service! The itemized deductions for my first year as a self contractor allowed me to get the biggest refund II deserved. Thank you for helping me through that!
Date published: 2023-04-17
Rated 5 out of 5 by from User friendly Very intuitive. Thanks for taking the thinking out of taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Amazing help Billie was great help and guided me through it all and was very patient with me.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Turbo Tax was easy to use and explained nearly every step i had to make. I would not hesitate to use this product again. Very nice!
Date published: 2023-04-17
Rated 5 out of 5 by from It was an easy step by step worksheet. I really liked that it explained and ask what we might need and want to enter.
Date published: 2023-04-17
Rated 1 out of 5 by from Used to love it - no longer do. I've used Turbotax for 30 years now. The last several I've think the usefulness has declined and it's become significantly more expensive (the product). Finally time to explore options.
Date published: 2023-04-17
Rated 3 out of 5 by from Thanks for your service I do not care for the upgrade options. Seems like it was easier to file last year
Date published: 2023-04-17
Rated 1 out of 5 by from HORRIBLE EXPERIENCE I had to input the same data about 4 times for each of 6 different line items. I dont understand why some data from my bank transferred over and other info had to be entered manually in triplicate!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1416
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Time Doing Taxes Simple, been using it for many, many years - ease of use and quite extensive!
Date published: 2023-04-17
Rated 2 out of 5 by from Not happy this time around This was the most difficult time I've ever had using TurboTax. Every page led to an upsale demand, which I turned down, UNTIL it came time to pay and then I had no choice. I'll be going with an accountant from now on.
Date published: 2023-04-17
Rated 5 out of 5 by from Amazing service! The itemized deductions for my first year as a self contractor allowed me to get the biggest refund II deserved. Thank you for helping me through that!
Date published: 2023-04-17
Rated 5 out of 5 by from User friendly Very intuitive. Thanks for taking the thinking out of taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Amazing help Billie was great help and guided me through it all and was very patient with me.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Turbo Tax was easy to use and explained nearly every step i had to make. I would not hesitate to use this product again. Very nice!
Date published: 2023-04-17
Rated 5 out of 5 by from It was an easy step by step worksheet. I really liked that it explained and ask what we might need and want to enter.
Date published: 2023-04-17
Rated 1 out of 5 by from Used to love it - no longer do. I've used Turbotax for 30 years now. The last several I've think the usefulness has declined and it's become significantly more expensive (the product). Finally time to explore options.
Date published: 2023-04-17
Rated 3 out of 5 by from Thanks for your service I do not care for the upgrade options. Seems like it was easier to file last year
Date published: 2023-04-17
Rated 1 out of 5 by from HORRIBLE EXPERIENCE I had to input the same data about 4 times for each of 6 different line items. I dont understand why some data from my bank transferred over and other info had to be entered manually in triplicate!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1416