Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by AFRITS from Turbo Tax is Very Helpful But..Turbo Tax is great. Answer the questions and the blanks are filled in. So much better than wading through forms at the library, BUT there is no way EVER to get any help. Occasionally I have a question. The ask other users forum is useless.
Date published: 2023-04-18
Rated 5 out of 5 by LastMinuteTaxgirl from Awesome and Super helpfulMy experience was super helpful and Steven was very knowledgeable. He automatically knew where I went wrong.
Date published: 2023-04-18
Rated 5 out of 5 by log1 from GreatSuper easy to use! Thank you.........................
Date published: 2023-04-18
Rated 3 out of 5 by cccc22 from pretty easy to doIt was easy to do easier then other tax offices . Thanks but i feel there should be a discount for students.
Date published: 2023-04-18
Rated 5 out of 5 by Studio Antonio from Fantastic product and processTurbo Tax came through again for our family again this year. The level of detail, step by step process, and ease of use is fantastic.
Date published: 2023-04-18
Rated 5 out of 5 by Gooseman1991982011 from Turbo Tax is easyThings went smooth and all my questions were answered.
Date published: 2023-04-18
Rated 5 out of 5 by DonnaD63 from Turba Tax Makes Tax Filing EasyUser friendly application makes it so much easier to file taxes
Date published: 2023-04-18
Rated 3 out of 5 by Snail mail frustration from It does the math. Needs to be updated.Entering docs are easy, ad it takes you through the process easily. Unfortunately, the newer part that verifies identity needs work. I have all the data they need (Federal ID etc...) and my info has not changed, yet my online submissions get rejected. I have to file by mail like I did 20 years ago.
Date published: 2023-04-18
Rated 5 out of 5 by Ben Me from Great systemVery Easy process. Turbo Tax explained everything clearly and made it easy.
Date published: 2023-04-18
Rated 1 out of 5 by BrianChristopher20 from I hate Online vs. CD ProductThe online product is far less user friendly than the CD product with no access to forms and poor interface with Turbo Tax where they now want to charge for weak advice.
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by AFRITS from Turbo Tax is Very Helpful But..Turbo Tax is great. Answer the questions and the blanks are filled in. So much better than wading through forms at the library, BUT there is no way EVER to get any help. Occasionally I have a question. The ask other users forum is useless.
Date published: 2023-04-18
Rated 5 out of 5 by LastMinuteTaxgirl from Awesome and Super helpfulMy experience was super helpful and Steven was very knowledgeable. He automatically knew where I went wrong.
Date published: 2023-04-18
Rated 5 out of 5 by log1 from GreatSuper easy to use! Thank you.........................
Date published: 2023-04-18
Rated 3 out of 5 by cccc22 from pretty easy to doIt was easy to do easier then other tax offices . Thanks but i feel there should be a discount for students.
Date published: 2023-04-18
Rated 5 out of 5 by Studio Antonio from Fantastic product and processTurbo Tax came through again for our family again this year. The level of detail, step by step process, and ease of use is fantastic.
Date published: 2023-04-18
Rated 5 out of 5 by Gooseman1991982011 from Turbo Tax is easyThings went smooth and all my questions were answered.
Date published: 2023-04-18
Rated 5 out of 5 by DonnaD63 from Turba Tax Makes Tax Filing EasyUser friendly application makes it so much easier to file taxes
Date published: 2023-04-18
Rated 3 out of 5 by Snail mail frustration from It does the math. Needs to be updated.Entering docs are easy, ad it takes you through the process easily. Unfortunately, the newer part that verifies identity needs work. I have all the data they need (Federal ID etc...) and my info has not changed, yet my online submissions get rejected. I have to file by mail like I did 20 years ago.
Date published: 2023-04-18
Rated 5 out of 5 by Ben Me from Great systemVery Easy process. Turbo Tax explained everything clearly and made it easy.
Date published: 2023-04-18
Rated 1 out of 5 by BrianChristopher20 from I hate Online vs. CD ProductThe online product is far less user friendly than the CD product with no access to forms and poor interface with Turbo Tax where they now want to charge for weak advice.