TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax is Very Helpful But.. Turbo Tax is great. Answer the questions and the blanks are filled in. So much better than wading through forms at the library, BUT there is no way EVER to get any help. Occasionally I have a question. The ask other users forum is useless.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome and Super helpful My experience was super helpful and Steven was very knowledgeable. He automatically knew where I went wrong.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Super easy to use! Thank you.........................
Date published: 2023-04-18
Rated 3 out of 5 by from pretty easy to do It was easy to do easier then other tax offices . Thanks but i feel there should be a discount for students.
Date published: 2023-04-18
Rated 5 out of 5 by from Fantastic product and process Turbo Tax came through again for our family again this year. The level of detail, step by step process, and ease of use is fantastic.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy Things went smooth and all my questions were answered.
Date published: 2023-04-18
Rated 5 out of 5 by from Turba Tax Makes Tax Filing Easy User friendly application makes it so much easier to file taxes
Date published: 2023-04-18
Rated 3 out of 5 by from It does the math. Needs to be updated. Entering docs are easy, ad it takes you through the process easily. Unfortunately, the newer part that verifies identity needs work. I have all the data they need (Federal ID etc...) and my info has not changed, yet my online submissions get rejected. I have to file by mail like I did 20 years ago.
Date published: 2023-04-18
Rated 5 out of 5 by from Great system Very Easy process. Turbo Tax explained everything clearly and made it easy.
Date published: 2023-04-18
Rated 1 out of 5 by from I hate Online vs. CD Product The online product is far less user friendly than the CD product with no access to forms and poor interface with Turbo Tax where they now want to charge for weak advice.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1416
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is Very Helpful But.. Turbo Tax is great. Answer the questions and the blanks are filled in. So much better than wading through forms at the library, BUT there is no way EVER to get any help. Occasionally I have a question. The ask other users forum is useless.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome and Super helpful My experience was super helpful and Steven was very knowledgeable. He automatically knew where I went wrong.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Super easy to use! Thank you.........................
Date published: 2023-04-18
Rated 3 out of 5 by from pretty easy to do It was easy to do easier then other tax offices . Thanks but i feel there should be a discount for students.
Date published: 2023-04-18
Rated 5 out of 5 by from Fantastic product and process Turbo Tax came through again for our family again this year. The level of detail, step by step process, and ease of use is fantastic.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy Things went smooth and all my questions were answered.
Date published: 2023-04-18
Rated 5 out of 5 by from Turba Tax Makes Tax Filing Easy User friendly application makes it so much easier to file taxes
Date published: 2023-04-18
Rated 3 out of 5 by from It does the math. Needs to be updated. Entering docs are easy, ad it takes you through the process easily. Unfortunately, the newer part that verifies identity needs work. I have all the data they need (Federal ID etc...) and my info has not changed, yet my online submissions get rejected. I have to file by mail like I did 20 years ago.
Date published: 2023-04-18
Rated 5 out of 5 by from Great system Very Easy process. Turbo Tax explained everything clearly and made it easy.
Date published: 2023-04-18
Rated 1 out of 5 by from I hate Online vs. CD Product The online product is far less user friendly than the CD product with no access to forms and poor interface with Turbo Tax where they now want to charge for weak advice.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1416