TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 2 out of 5 by from Rising prices, sad customer. I like turbo tax software, I don't like that every other page seems to have an option to upgrade and spend more money. It would be less than half of the cost of turbo tax fees that I incurred this year to have somebody else complete my taxes for me. Customer service is ok, not really anything to write home about. This review is coming from a 28 year old who has used turbo tax since they started working at 18. Fees never used to be this way, when I called to ask a question....it tried to get me to upgrade for an additional 100.00, meanwhile I was calling to ask why the prices were so high in comparrison to previous years.
Date published: 2021-05-13
Rated 2 out of 5 by from meh not very clear. no help available, have a nice day
Date published: 2021-05-13
Rated 5 out of 5 by from Easy to use and file. I have used Turbo Tax for many years now, never an issue, easy to use and file.
Date published: 2021-05-13
Rated 5 out of 5 by from Does a great job. It was easy to use. Did it myself. Very easy to understand.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbotax yes Taxes were done in about 20 mins. Love using Turbo Tax.
Date published: 2021-05-13
Rated 5 out of 5 by from i like format this year been using since it was just called intuit! last few years were not as user friendly as original programs. glad went back to easy questions & maneuverability
Date published: 2021-05-13
Rated 4 out of 5 by from turbo tax review the live assistance was great, every time! The folks were highly competent, friendly and patient.
Date published: 2021-05-13
Rated 5 out of 5 by from TORBOTAX IS AN EXCELLENT PLATEFORM LOLITA IS AWESOME. SHE HAD A LOT OF PATIENCE, IS VERU UNDERSTANDING, AND VERY KNOWLEDGEABLE OF THE ISSUES.
Date published: 2021-05-13
Rated 5 out of 5 by from More than 20 years I've been using TurboTax for over 20 years without problems.
Date published: 2021-05-13
Rated 5 out of 5 by from love turbo tax Irma was great & knew exactly how to fix the error. Thanks again Irma
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1411
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Rising prices, sad customer. I like turbo tax software, I don't like that every other page seems to have an option to upgrade and spend more money. It would be less than half of the cost of turbo tax fees that I incurred this year to have somebody else complete my taxes for me. Customer service is ok, not really anything to write home about. This review is coming from a 28 year old who has used turbo tax since they started working at 18. Fees never used to be this way, when I called to ask a question....it tried to get me to upgrade for an additional 100.00, meanwhile I was calling to ask why the prices were so high in comparrison to previous years.
Date published: 2021-05-13
Rated 2 out of 5 by from meh not very clear. no help available, have a nice day
Date published: 2021-05-13
Rated 5 out of 5 by from Easy to use and file. I have used Turbo Tax for many years now, never an issue, easy to use and file.
Date published: 2021-05-13
Rated 5 out of 5 by from Does a great job. It was easy to use. Did it myself. Very easy to understand.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbotax yes Taxes were done in about 20 mins. Love using Turbo Tax.
Date published: 2021-05-13
Rated 5 out of 5 by from i like format this year been using since it was just called intuit! last few years were not as user friendly as original programs. glad went back to easy questions & maneuverability
Date published: 2021-05-13
Rated 4 out of 5 by from turbo tax review the live assistance was great, every time! The folks were highly competent, friendly and patient.
Date published: 2021-05-13
Rated 5 out of 5 by from TORBOTAX IS AN EXCELLENT PLATEFORM LOLITA IS AWESOME. SHE HAD A LOT OF PATIENCE, IS VERU UNDERSTANDING, AND VERY KNOWLEDGEABLE OF THE ISSUES.
Date published: 2021-05-13
Rated 5 out of 5 by from More than 20 years I've been using TurboTax for over 20 years without problems.
Date published: 2021-05-13
Rated 5 out of 5 by from love turbo tax Irma was great & knew exactly how to fix the error. Thanks again Irma
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1411