TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 2 out of 5 by Kathryn6122 from Missing Question regarding prior year depreciation Absolutely couldn't find answer in TT help, the help from other TT users or on the phone when after 3 1/2 hours basically on hold in their call back system it simply hung up on me. Finally went to Google and asked how to enter prior year depreciation it said to enter it as if it is a new asset, but put the correct beginning year of the asset. It worked, but cost me hours of time & stress when all TT needs to do is ask if there is prior year depreciation for first time users of TT. I will not be using TT again.
Date published: 2023-04-18
Rated 5 out of 5 by med25ocho from That was honestly amazing So fast, love the new interface, super user friendly and well explained. Also love the "race mode." So fast!
Date published: 2023-04-18
Rated 3 out of 5 by GRae81 from Asks same questions too many times. I enjoy Turbo tax but I was frustrated at how man times it asks the same questions. It also made me pay the deluxe price just because I had a certain type of 1099 which I don't appreciate.
Date published: 2023-04-18
Rated 3 out of 5 by Frenchyfou from Changes each year The experience feels like it deteriorates over the course of use. Although there are more options available, it seems that (as a reoccurring customer) things have been taken away. Whereas I used to receive TurboTax for free, now its just how many products I can buy.
Date published: 2023-04-18
Rated 5 out of 5 by BMO2022 from Love it Easy to use, needed help and received guidance almost instantaneously.
Date published: 2023-04-18
Rated 5 out of 5 by The Mortgage Guy from Doesnt get much easier Simple and intuitive, it has a personality and conversation style technology. I'll use it every year
Date published: 2023-04-18
Rated 5 out of 5 by TWINSTER from GREAT PRODUCT IT WAS EASY TO USE HIGHLY RECOMMENDED FAST AND EFFICIENT
Date published: 2023-04-18
Rated 5 out of 5 by Wh7sperz from Tax Refund Awesome your get way better then H &R Block they were no nice and wanted to much money just to file my taxes
Date published: 2023-04-18
Rated 5 out of 5 by Madmax789 from Support in Turbo Tax is outstanding I took Jasmine's help with my unusual situation and she guided me though the topic very effectively. Thank you!
Date published: 2023-04-18
Rated 5 out of 5 by pashko from WOW Being a financial professional, this was the ideal way to file - quick easy and more comprehensive than a tax advisor
All TurboTax® Offerings Reviews - Page 1408
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by Kathryn6122 from Missing Question regarding prior year depreciation Absolutely couldn't find answer in TT help, the help from other TT users or on the phone when after 3 1/2 hours basically on hold in their call back system it simply hung up on me. Finally went to Google and asked how to enter prior year depreciation it said to enter it as if it is a new asset, but put the correct beginning year of the asset. It worked, but cost me hours of time & stress when all TT needs to do is ask if there is prior year depreciation for first time users of TT. I will not be using TT again.
Date published: 2023-04-18
Rated 5 out of 5 by med25ocho from That was honestly amazing So fast, love the new interface, super user friendly and well explained. Also love the "race mode." So fast!
Date published: 2023-04-18
Rated 3 out of 5 by GRae81 from Asks same questions too many times. I enjoy Turbo tax but I was frustrated at how man times it asks the same questions. It also made me pay the deluxe price just because I had a certain type of 1099 which I don't appreciate.
Date published: 2023-04-18
Rated 3 out of 5 by Frenchyfou from Changes each year The experience feels like it deteriorates over the course of use. Although there are more options available, it seems that (as a reoccurring customer) things have been taken away. Whereas I used to receive TurboTax for free, now its just how many products I can buy.
Date published: 2023-04-18
Rated 5 out of 5 by BMO2022 from Love it Easy to use, needed help and received guidance almost instantaneously.
Date published: 2023-04-18
Rated 5 out of 5 by The Mortgage Guy from Doesnt get much easier Simple and intuitive, it has a personality and conversation style technology. I'll use it every year
Date published: 2023-04-18
Rated 5 out of 5 by TWINSTER from GREAT PRODUCT IT WAS EASY TO USE HIGHLY RECOMMENDED FAST AND EFFICIENT
Date published: 2023-04-18
Rated 5 out of 5 by Wh7sperz from Tax Refund Awesome your get way better then H &R Block they were no nice and wanted to much money just to file my taxes
Date published: 2023-04-18
Rated 5 out of 5 by Madmax789 from Support in Turbo Tax is outstanding I took Jasmine's help with my unusual situation and she guided me though the topic very effectively. Thank you!
Date published: 2023-04-18
Rated 5 out of 5 by pashko from WOW Being a financial professional, this was the ideal way to file - quick easy and more comprehensive than a tax advisor
All TurboTax® Offerings Reviews - Page 1408
Date published: 2023-04-18