TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from My TTax Experience 2021 Tax Year This is the umpteenth year I've used Turbo Tax, and it performs much the same as past years, providing thorough compliance with the latest tax laws, and great autocalculations with every entry. I would never do all that by hand again. It still, however, has a few flaws, though they are convenience issues, not accuracy. The handling of state taxes does not have the same ability to jump to any place, like the federal tax part does. Instead, I had to start at an initial screen and click through a lot of screens before I got to the one I wanted to edit. Intuit should make that more flexible. The other problem was that TT kept demanding a date entry for an amount = 0, and after the zero was deleted to a blank cell, TT put the zero back in and repeated the demand for a date for the 0 amount entry. That should be a quick software fix. Another problem was the poor explanation of the economic recovery payout #3 and its effect on the possible federal refund.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo tax quick. Awesome ! Been with them over 5 years keep updates. And caring people
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is my trusted tax software I have been using Turbo Tax for the past 6 years it is a clear, step by step method to do your taxes.
Date published: 2022-04-16
Rated 5 out of 5 by from Good to go Overall good. Not going through a lot. Ive been using them for years
Date published: 2022-04-16
Rated 4 out of 5 by from First Timer with TurboTax Business I've been using TurboTax for my personal income taxes for many years. This year I started a business and am using TurboTax Business for the first time. I'd say overall it's not as good as TurboTax for personal income which is excellent 5 stars on that. TurboTax for Business isn't online it's only available for download and it's only available for PC, I'm on a Mac. I had to run the Parallels app with windows 8 to be able to use the software, (windows 8 is awful!) and using Parallels is clunky, trying to print paperwork can get complicated so had to save pdf's and email to myself. They need to bring TurboTax Business online. Also there were some spots that did not have the little side bar info link to explain more about it, while other spots had the side bar info but were super confusing and overly detailed and complicated. Last thing is they need to offer state business forms for all states, they don't offer the state of Maine so I have to go dig up the forms and figure it out myself.
Date published: 2022-04-16
Rated 4 out of 5 by from used for first time I just used this product for the first time this year
Date published: 2022-04-16
Rated 5 out of 5 by from Continued excellence. Been using Turbo Tax for a great many years. Never had an issue with data entry, filing or understanding questions and documents. Turbo Tax takes the pain out of the complex forms
Date published: 2022-04-16
Rated 4 out of 5 by from Works Fine Filling out taxes is a bit easier for intergalactic warlords now.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is absolutely fabulous! I can't say how easy it was for me to get the help I needed 3 times filing my taxes this year. I have always used Turbo Tax but with adding to my home business after Covid and navigating through things I was unsure about, they were able to help me. I was able to get help via chat and via phone. Thank you so much!!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is the ONLY tax service to use.Excellent Very user-friendly tax prep / filing service; very intuitive.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1405
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My TTax Experience 2021 Tax Year This is the umpteenth year I've used Turbo Tax, and it performs much the same as past years, providing thorough compliance with the latest tax laws, and great autocalculations with every entry. I would never do all that by hand again. It still, however, has a few flaws, though they are convenience issues, not accuracy. The handling of state taxes does not have the same ability to jump to any place, like the federal tax part does. Instead, I had to start at an initial screen and click through a lot of screens before I got to the one I wanted to edit. Intuit should make that more flexible. The other problem was that TT kept demanding a date entry for an amount = 0, and after the zero was deleted to a blank cell, TT put the zero back in and repeated the demand for a date for the 0 amount entry. That should be a quick software fix. Another problem was the poor explanation of the economic recovery payout #3 and its effect on the possible federal refund.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo tax quick. Awesome ! Been with them over 5 years keep updates. And caring people
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is my trusted tax software I have been using Turbo Tax for the past 6 years it is a clear, step by step method to do your taxes.
Date published: 2022-04-16
Rated 5 out of 5 by from Good to go Overall good. Not going through a lot. Ive been using them for years
Date published: 2022-04-16
Rated 4 out of 5 by from First Timer with TurboTax Business I've been using TurboTax for my personal income taxes for many years. This year I started a business and am using TurboTax Business for the first time. I'd say overall it's not as good as TurboTax for personal income which is excellent 5 stars on that. TurboTax for Business isn't online it's only available for download and it's only available for PC, I'm on a Mac. I had to run the Parallels app with windows 8 to be able to use the software, (windows 8 is awful!) and using Parallels is clunky, trying to print paperwork can get complicated so had to save pdf's and email to myself. They need to bring TurboTax Business online. Also there were some spots that did not have the little side bar info link to explain more about it, while other spots had the side bar info but were super confusing and overly detailed and complicated. Last thing is they need to offer state business forms for all states, they don't offer the state of Maine so I have to go dig up the forms and figure it out myself.
Date published: 2022-04-16
Rated 4 out of 5 by from used for first time I just used this product for the first time this year
Date published: 2022-04-16
Rated 5 out of 5 by from Continued excellence. Been using Turbo Tax for a great many years. Never had an issue with data entry, filing or understanding questions and documents. Turbo Tax takes the pain out of the complex forms
Date published: 2022-04-16
Rated 4 out of 5 by from Works Fine Filling out taxes is a bit easier for intergalactic warlords now.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is absolutely fabulous! I can't say how easy it was for me to get the help I needed 3 times filing my taxes this year. I have always used Turbo Tax but with adding to my home business after Covid and navigating through things I was unsure about, they were able to help me. I was able to get help via chat and via phone. Thank you so much!!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is the ONLY tax service to use.Excellent Very user-friendly tax prep / filing service; very intuitive.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1405