TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from clean and easy to use..... TT is user friendly and logical program for nealy all filers to utilize.
Date published: 2021-07-08
Rated 4 out of 5 by from Turbo Tax is pretty good. The experience was helpful. The help was relieving.
Date published: 2021-07-08
Rated 2 out of 5 by from NO UPDATE AVAILABLE Would not install properly - never could update or run error check.
Date published: 2021-07-08
Rated 5 out of 5 by from TurboTax was easy to use and a good step by step I was really unsure of how to go about my taxes, and this step by step guide was very useful. Every question I had had a * with additional information, and every question I had was answered before submission. If I needed to make changes it was easy to go back as well. All in all, a good product.
Date published: 2021-07-08
Rated 5 out of 5 by from FAST AND EFFICIENT My experience with Turbo Tax was painless and hassle free. They helped me get through the process of efiling for the first time
Date published: 2021-07-08
Rated 5 out of 5 by from Turbotax is Great Very Helpful with sorting out the information and help with the rejection.
Date published: 2021-07-08
Rated 5 out of 5 by from Not hard after all I made it difficult because I tried and failed and refused to follow directions but turbo tax didn't give up
Date published: 2021-07-08
Rated 4 out of 5 by from Turbo Tax Business Agents were as helpful as they could be but my issue needed an Accountant or CPA to address and I never really got to talk to one. In the end, the 2nd agent got an accounting person on the line and she was able to address my issue more directly.
Date published: 2021-07-08
Rated 5 out of 5 by from Fast and easy I have used turbo tax for many years. It’s the fastest and easiest way I have found to do taxes.
Date published: 2021-07-08
Rated 5 out of 5 by from Turbo Tax for the Common Man. Got it done. Turbo Tax has improved greatly over the years, whereas once it was not very user friendly and it was hard to find the information you need, now it is a snap! All the information is easy to locate and the screen by screen guidance is clear and concise. I used an online chat with Stephanie and a Tax Expert call from Tina to help me with the tougher questions. Both were extremely friendly, patient and helped me get our taxes done. I highly recommend them both! Thank you.
Date published: 2021-07-08
All TurboTax® Offerings Reviews - Page 141
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from clean and easy to use..... TT is user friendly and logical program for nealy all filers to utilize.
Date published: 2021-07-08
Rated 4 out of 5 by from Turbo Tax is pretty good. The experience was helpful. The help was relieving.
Date published: 2021-07-08
Rated 2 out of 5 by from NO UPDATE AVAILABLE Would not install properly - never could update or run error check.
Date published: 2021-07-08
Rated 5 out of 5 by from TurboTax was easy to use and a good step by step I was really unsure of how to go about my taxes, and this step by step guide was very useful. Every question I had had a * with additional information, and every question I had was answered before submission. If I needed to make changes it was easy to go back as well. All in all, a good product.
Date published: 2021-07-08
Rated 5 out of 5 by from FAST AND EFFICIENT My experience with Turbo Tax was painless and hassle free. They helped me get through the process of efiling for the first time
Date published: 2021-07-08
Rated 5 out of 5 by from Turbotax is Great Very Helpful with sorting out the information and help with the rejection.
Date published: 2021-07-08
Rated 5 out of 5 by from Not hard after all I made it difficult because I tried and failed and refused to follow directions but turbo tax didn't give up
Date published: 2021-07-08
Rated 4 out of 5 by from Turbo Tax Business Agents were as helpful as they could be but my issue needed an Accountant or CPA to address and I never really got to talk to one. In the end, the 2nd agent got an accounting person on the line and she was able to address my issue more directly.
Date published: 2021-07-08
Rated 5 out of 5 by from Fast and easy I have used turbo tax for many years. It’s the fastest and easiest way I have found to do taxes.
Date published: 2021-07-08
Rated 5 out of 5 by from Turbo Tax for the Common Man. Got it done. Turbo Tax has improved greatly over the years, whereas once it was not very user friendly and it was hard to find the information you need, now it is a snap! All the information is easy to locate and the screen by screen guidance is clear and concise. I used an online chat with Stephanie and a Tax Expert call from Tina to help me with the tougher questions. Both were extremely friendly, patient and helped me get our taxes done. I highly recommend them both! Thank you.
Date published: 2021-07-08
All TurboTax® Offerings Reviews - Page 141