TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 5 out of 5 by from Great Service Wonderful service! The agent was very friendly and knowledgeable.
Date published: 2021-05-11
Rated 5 out of 5 by from turbo tax is super easy!!! Seamless and easy. great product tax filing. first time using investments it was way easier than i thought
Date published: 2021-05-11
Rated 5 out of 5 by from Love it. Easy to use!! Turbo tax walks you through everything. It's fool-proof.
Date published: 2021-05-11
Rated 2 out of 5 by from It just gets worse and worse Very disappointing. The old problems never get fixed, but the new one are added. Old problems: --NC vehicles are taxed on value. For years, TurboTax did not recognize this and make it deductible. That was fixed a year or two ago, but the Help has never been updated. --People have been asking for years to have the Charitable Deductions list sorted in alphabetic order, but it never gets fixed. New problems --Somehow TurboTax decided I was eligible for the Bailey exemption for Military Pensions, even though I was not. The only way I could correct this was to delete the entire return and start over. Just because I am a Veteran does NOT mean that I am retired military. --I waited until May to do the return so I would get the latest updates. Nevertheless, the help for how to handle an early RMD that got rolled back was murky and useless.
Date published: 2021-05-11
Rated 5 out of 5 by from Just Fine but... AOK but 2.49% is an exorbitant fee after paying what we've paid.
Date published: 2021-05-11
Rated 4 out of 5 by from Thorough but not perfect TurboTax does a good job but isn't perfect in explaining all the nuances
Date published: 2021-05-11
Rated 5 out of 5 by from Fast & easy to use! Great product, super easy to use. Filed my taxes super quick!
Date published: 2021-05-11
Rated 5 out of 5 by from Excellent Software Software is very easy to use and saves time in doing the taxes.
Date published: 2021-05-11
Rated 5 out of 5 by from Great Product! Easy to use, up to date information, navigation is in easy to read format
Date published: 2021-05-11
Rated 5 out of 5 by from Excellent Tool Turbo Tax is easy to use. I have used it for more than10 years and have been completely confident in the results.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1398
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Service Wonderful service! The agent was very friendly and knowledgeable.
Date published: 2021-05-11
Rated 5 out of 5 by from turbo tax is super easy!!! Seamless and easy. great product tax filing. first time using investments it was way easier than i thought
Date published: 2021-05-11
Rated 5 out of 5 by from Love it. Easy to use!! Turbo tax walks you through everything. It's fool-proof.
Date published: 2021-05-11
Rated 2 out of 5 by from It just gets worse and worse Very disappointing. The old problems never get fixed, but the new one are added. Old problems: --NC vehicles are taxed on value. For years, TurboTax did not recognize this and make it deductible. That was fixed a year or two ago, but the Help has never been updated. --People have been asking for years to have the Charitable Deductions list sorted in alphabetic order, but it never gets fixed. New problems --Somehow TurboTax decided I was eligible for the Bailey exemption for Military Pensions, even though I was not. The only way I could correct this was to delete the entire return and start over. Just because I am a Veteran does NOT mean that I am retired military. --I waited until May to do the return so I would get the latest updates. Nevertheless, the help for how to handle an early RMD that got rolled back was murky and useless.
Date published: 2021-05-11
Rated 5 out of 5 by from Just Fine but... AOK but 2.49% is an exorbitant fee after paying what we've paid.
Date published: 2021-05-11
Rated 4 out of 5 by from Thorough but not perfect TurboTax does a good job but isn't perfect in explaining all the nuances
Date published: 2021-05-11
Rated 5 out of 5 by from Fast & easy to use! Great product, super easy to use. Filed my taxes super quick!
Date published: 2021-05-11
Rated 5 out of 5 by from Excellent Software Software is very easy to use and saves time in doing the taxes.
Date published: 2021-05-11
Rated 5 out of 5 by from Great Product! Easy to use, up to date information, navigation is in easy to read format
Date published: 2021-05-11
Rated 5 out of 5 by from Excellent Tool Turbo Tax is easy to use. I have used it for more than10 years and have been completely confident in the results.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1398