TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 2 out of 5 by from Careful with payments to the government My efile was rejected because the AGI did not match. I obtained the AGI directly from the IRS and it matched so I do not know if this is a government or Turbo Tax issue. I have used HR Block for years and they would not print the payment voucher until the efile was accepted. Beware Turbo Tax did print the payment voucher so I assumed it was safe to send the money in and I did so. Now I have to hope a government agency will correctly credit my income tax payment with a paper return.
Date published: 2021-05-12
Rated 3 out of 5 by from it' ok Nothing exciting but convenient. Served it's purpose.
Date published: 2021-05-12
Rated 5 out of 5 by from love it love this program, makes it fast and easy. saves me money!! thank y'all
Date published: 2021-05-12
Rated 5 out of 5 by from So easy! Always dread doing my taxes...but so easy w TurboTax.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy Peasy I've been doing taxes with Turbo Tax for a few years now, and each year gets easier to file on my own. Affordable too. Thank you.
Date published: 2021-05-12
Rated 5 out of 5 by from Awesome Great and easy to work with, well design interface.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is Tops Suzana was so responsive to our situation and was awesome to work with.
Date published: 2021-05-12
Rated 1 out of 5 by from TOO Expensive I believe turbo tax is way to expensive. I paid $150.00 to get them done when I could have brought them in somewhere for $30-$60.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy and efficient filing process Saves time and ease of filing is great for individual payers
Date published: 2021-05-12
Rated 3 out of 5 by from Bad taste in mouth I've used the free version three or four years in a row, this year was told I needed to use the $60 version to claim an optional $60 credit. I shrugged and went forward with it, thinking it an inconvenience but I wanted to see what the paid version had to offer. Turns out it cost $60 for federal, PLUS $50 for EACH of the two state forms I needed to file; paying $160 to claim a $60 credit makes me feel swindled, particularly because the real cost wasn't revealed until it was too late for me to go back and NOT claim the optional credit.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1395
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Careful with payments to the government My efile was rejected because the AGI did not match. I obtained the AGI directly from the IRS and it matched so I do not know if this is a government or Turbo Tax issue. I have used HR Block for years and they would not print the payment voucher until the efile was accepted. Beware Turbo Tax did print the payment voucher so I assumed it was safe to send the money in and I did so. Now I have to hope a government agency will correctly credit my income tax payment with a paper return.
Date published: 2021-05-12
Rated 3 out of 5 by from it' ok Nothing exciting but convenient. Served it's purpose.
Date published: 2021-05-12
Rated 5 out of 5 by from love it love this program, makes it fast and easy. saves me money!! thank y'all
Date published: 2021-05-12
Rated 5 out of 5 by from So easy! Always dread doing my taxes...but so easy w TurboTax.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy Peasy I've been doing taxes with Turbo Tax for a few years now, and each year gets easier to file on my own. Affordable too. Thank you.
Date published: 2021-05-12
Rated 5 out of 5 by from Awesome Great and easy to work with, well design interface.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is Tops Suzana was so responsive to our situation and was awesome to work with.
Date published: 2021-05-12
Rated 1 out of 5 by from TOO Expensive I believe turbo tax is way to expensive. I paid $150.00 to get them done when I could have brought them in somewhere for $30-$60.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy and efficient filing process Saves time and ease of filing is great for individual payers
Date published: 2021-05-12
Rated 3 out of 5 by from Bad taste in mouth I've used the free version three or four years in a row, this year was told I needed to use the $60 version to claim an optional $60 credit. I shrugged and went forward with it, thinking it an inconvenience but I wanted to see what the paid version had to offer. Turns out it cost $60 for federal, PLUS $50 for EACH of the two state forms I needed to file; paying $160 to claim a $60 credit makes me feel swindled, particularly because the real cost wasn't revealed until it was too late for me to go back and NOT claim the optional credit.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1395