TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from First time really disappointed with Turbo Tax Due to refinancing a mortgage, I had to use a workaround to get Turbo Tax to calculate correctly. If I didn't understand taxes too well, there is no way that I would have been able to use it. Turbo Tax needs to pay attention to all of the changes and make this application easier to use. Spent many hours on the tax return this year.
Date published: 2021-05-14
Rated 5 out of 5 by from EXCELLANT PROGRAM GREAT EXPERIENCE. PROGRAM IS EASY TO UNDERSTAND AND EFFECTIVE
Date published: 2021-05-14
Rated 5 out of 5 by from Almost 30 years I have used TurboTax I've been using TurboTax exclusively for every single year since the early 1990s and have had no complaints. It has always been helpful in finding every deduction I qualify for. No audits. No failed returns. Always works for me. (I almost always use the Schedule C option.)
Date published: 2021-05-14
Rated 5 out of 5 by from Excellent service Jacqueline was wonderful, so friendly, helpful and professional. She was both helpful and patient with my minimal computer skills. Excellent job.
Date published: 2021-05-14
Rated 5 out of 5 by from Works as advertised Found all tax breaks and process was easy to follow and file
Date published: 2021-05-14
Rated 4 out of 5 by from Turbotax 2021 --wanted more Mac orientation in help --seems to be more difficult to switch back and forth from files to turbotax guidance--that's not always a good thing
Date published: 2021-05-14
Rated 5 out of 5 by from Love this service!! I would recommend this service to self-employed as well as employed individuals needing peace of mind that their taxes were done right!
Date published: 2021-05-14
Rated 4 out of 5 by from Great features It has a lot of great features, it's easy to use, but it could transfer more information from Fed to State. I end up entering a lot of information again every year - e.g. filing in multiple states, it asks for income and taxes in the other state when I've already entered it.
Date published: 2021-05-14
Rated 5 out of 5 by from review IT worked fine, I got my tax return completed as expected
Date published: 2021-05-14
Rated 1 out of 5 by from TURBO TAX IS GRUESOME IT WAS BALKY...SLOW.... WOOULDN'T PRINT AND MY RETURN WAS REJECTED
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1395
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from First time really disappointed with Turbo Tax Due to refinancing a mortgage, I had to use a workaround to get Turbo Tax to calculate correctly. If I didn't understand taxes too well, there is no way that I would have been able to use it. Turbo Tax needs to pay attention to all of the changes and make this application easier to use. Spent many hours on the tax return this year.
Date published: 2021-05-14
Rated 5 out of 5 by from EXCELLANT PROGRAM GREAT EXPERIENCE. PROGRAM IS EASY TO UNDERSTAND AND EFFECTIVE
Date published: 2021-05-14
Rated 5 out of 5 by from Almost 30 years I have used TurboTax I've been using TurboTax exclusively for every single year since the early 1990s and have had no complaints. It has always been helpful in finding every deduction I qualify for. No audits. No failed returns. Always works for me. (I almost always use the Schedule C option.)
Date published: 2021-05-14
Rated 5 out of 5 by from Excellent service Jacqueline was wonderful, so friendly, helpful and professional. She was both helpful and patient with my minimal computer skills. Excellent job.
Date published: 2021-05-14
Rated 5 out of 5 by from Works as advertised Found all tax breaks and process was easy to follow and file
Date published: 2021-05-14
Rated 4 out of 5 by from Turbotax 2021 --wanted more Mac orientation in help --seems to be more difficult to switch back and forth from files to turbotax guidance--that's not always a good thing
Date published: 2021-05-14
Rated 5 out of 5 by from Love this service!! I would recommend this service to self-employed as well as employed individuals needing peace of mind that their taxes were done right!
Date published: 2021-05-14
Rated 4 out of 5 by from Great features It has a lot of great features, it's easy to use, but it could transfer more information from Fed to State. I end up entering a lot of information again every year - e.g. filing in multiple states, it asks for income and taxes in the other state when I've already entered it.
Date published: 2021-05-14
Rated 5 out of 5 by from review IT worked fine, I got my tax return completed as expected
Date published: 2021-05-14
Rated 1 out of 5 by from TURBO TAX IS GRUESOME IT WAS BALKY...SLOW.... WOOULDN'T PRINT AND MY RETURN WAS REJECTED
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1395