TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Easy and fast, event though i owed :-( Fast and easy to navigate. Helps you along the way. Two thumbs up.
Date published: 2023-04-18
Rated 5 out of 5 by from So Easy! TurboTax is easy to use. When I have a problem, there are more than one way to locate an answer. This year was the first year I used an expert. I did this twice and was able to converse with someone within 15 minutes. It was a great feeling knowing that I did my taxes the correct way.
Date published: 2023-04-18
Rated 1 out of 5 by from Horrible TurboTax charged me for their service, even though I didn't select the RevMax option. The screen made it really ambivalent how much they were charging me, if at all. When I tried to talk to the chat assistant, they told me I was charged was because I had self-employment tax, but that was never made clear on the screen. When I told him it wasn't clear, he basically gaslit me and insisted that they did make clear what the charge was. Never using this service again.
Date published: 2023-04-18
Rated 1 out of 5 by from To many hidden fees Get a refund and turbo tax tries everything in there power to try and take your refund with hidden fees at the time of filing. Terrible.
Date published: 2023-04-18
Rated 4 out of 5 by from revie It was ok. I appreciate the help with getting this done
Date published: 2023-04-18
Rated 1 out of 5 by from turbo tax this is awful I feel like I was told I was done 8 time and then you have me fill in something else like this review. I will never use turbo tax again every other screen is either pointless with a continue bottom at the bottom or new ads tell me I should give you more money with nothing in return.
Date published: 2023-04-18
Rated 5 out of 5 by from number 1 tax platform very easy and friendly to use. step by step day by day
Date published: 2023-04-18
Rated 5 out of 5 by from Great, easy Tax Filing - LV Great, easy, simple, effective, with explanations every step of the way. Awesome simple and not too crazy on the cost.
Date published: 2023-04-18
Rated 4 out of 5 by from TuboTax gets more easier to use every year. The app for snapping photos of 1099s etc saved alot of time.
Date published: 2023-04-18
Rated 1 out of 5 by from Scam Turbotax waits until you are ready to file to tell you you need to upgrade in order to file as an independent contract, and then on top of that, it slaps you with fees! The software is not near easy enough to use to justify all these fees. I will be going a different route from now on.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1388
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy and fast, event though i owed :-( Fast and easy to navigate. Helps you along the way. Two thumbs up.
Date published: 2023-04-18
Rated 5 out of 5 by from So Easy! TurboTax is easy to use. When I have a problem, there are more than one way to locate an answer. This year was the first year I used an expert. I did this twice and was able to converse with someone within 15 minutes. It was a great feeling knowing that I did my taxes the correct way.
Date published: 2023-04-18
Rated 1 out of 5 by from Horrible TurboTax charged me for their service, even though I didn't select the RevMax option. The screen made it really ambivalent how much they were charging me, if at all. When I tried to talk to the chat assistant, they told me I was charged was because I had self-employment tax, but that was never made clear on the screen. When I told him it wasn't clear, he basically gaslit me and insisted that they did make clear what the charge was. Never using this service again.
Date published: 2023-04-18
Rated 1 out of 5 by from To many hidden fees Get a refund and turbo tax tries everything in there power to try and take your refund with hidden fees at the time of filing. Terrible.
Date published: 2023-04-18
Rated 4 out of 5 by from revie It was ok. I appreciate the help with getting this done
Date published: 2023-04-18
Rated 1 out of 5 by from turbo tax this is awful I feel like I was told I was done 8 time and then you have me fill in something else like this review. I will never use turbo tax again every other screen is either pointless with a continue bottom at the bottom or new ads tell me I should give you more money with nothing in return.
Date published: 2023-04-18
Rated 5 out of 5 by from number 1 tax platform very easy and friendly to use. step by step day by day
Date published: 2023-04-18
Rated 5 out of 5 by from Great, easy Tax Filing - LV Great, easy, simple, effective, with explanations every step of the way. Awesome simple and not too crazy on the cost.
Date published: 2023-04-18
Rated 4 out of 5 by from TuboTax gets more easier to use every year. The app for snapping photos of 1099s etc saved alot of time.
Date published: 2023-04-18
Rated 1 out of 5 by from Scam Turbotax waits until you are ready to file to tell you you need to upgrade in order to file as an independent contract, and then on top of that, it slaps you with fees! The software is not near easy enough to use to justify all these fees. I will be going a different route from now on.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1388