TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from menu driven turbo tax chat is an excellent feature while working on tax return
Date published: 2021-05-14
Rated 5 out of 5 by from Great Experience with TurboTax There was an issue with one of my forms. The specialist reached out to me within 5 minutes of asking for help just days before the filing deadline. She stuck with me until with got the problem solved. Very good support.
Date published: 2021-05-14
Rated 4 out of 5 by from Helped me get it done. Turbotax seems less user friendly to me the last two times. This time there were some numbers that doubled and I couldn't undo them the first time. I had to talk to a rep. and he helped me decide the best thing to do was clear it all and start over. Later a number tripled and another number doubled. For a moment I had income of negative $112,000 plus! I called a rep. (Anthony) and he helped me straighten it out and answered my questions. Glad I got it done, but did find it stressful.
Date published: 2021-05-14
Rated 5 out of 5 by from A fast efficient free tax return product. I started out with Credit Karma But I was so frustrated with the problems I was having with them so I turned to Intuit and my taxes were in just over one hour. Very easy to use.
Date published: 2021-05-14
Rated 5 out of 5 by from EASY It's my first time filing taxes and TurboTax made it super easy to file!
Date published: 2021-05-14
Rated 5 out of 5 by from Rejection Tax Refiled Very Friendly & Knowledgeable, happy voice. More people like her is great.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is incredible! Before using Turbo Tax I used to prepare my taxes by hand and just making all the calculations took forever! After I finished I had to check and recheck my work multiple times for accuracy. Now that I use Turbo Tax I simply do not know how I ever lived without it! My life has been made so much simpler and worry-free since I know the calculations are accurate and my work is checked by Turbo Tax. I am ever so grateful to Turbo Tax!!!
Date published: 2021-05-14
Rated 5 out of 5 by from Gr8 Worka grear...loce it..simple and easy.......yay !!!!
Date published: 2021-05-14
Rated 3 out of 5 by from Turbo tax for apple is pretty weak. if you are used to using turbo tax for windows as I am you will find all of the features do not transfer over to the apple system. editing or overwriting cells is impossible to do and the ease of finding where items originated from in windows is no existent
Date published: 2021-05-14
Rated 5 out of 5 by from GREAT All I did is read, answer and then click. It took a while but it was easy and now it is sent. Thank You, TURBOTAX
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1388
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from menu driven turbo tax chat is an excellent feature while working on tax return
Date published: 2021-05-14
Rated 5 out of 5 by from Great Experience with TurboTax There was an issue with one of my forms. The specialist reached out to me within 5 minutes of asking for help just days before the filing deadline. She stuck with me until with got the problem solved. Very good support.
Date published: 2021-05-14
Rated 4 out of 5 by from Helped me get it done. Turbotax seems less user friendly to me the last two times. This time there were some numbers that doubled and I couldn't undo them the first time. I had to talk to a rep. and he helped me decide the best thing to do was clear it all and start over. Later a number tripled and another number doubled. For a moment I had income of negative $112,000 plus! I called a rep. (Anthony) and he helped me straighten it out and answered my questions. Glad I got it done, but did find it stressful.
Date published: 2021-05-14
Rated 5 out of 5 by from A fast efficient free tax return product. I started out with Credit Karma But I was so frustrated with the problems I was having with them so I turned to Intuit and my taxes were in just over one hour. Very easy to use.
Date published: 2021-05-14
Rated 5 out of 5 by from EASY It's my first time filing taxes and TurboTax made it super easy to file!
Date published: 2021-05-14
Rated 5 out of 5 by from Rejection Tax Refiled Very Friendly & Knowledgeable, happy voice. More people like her is great.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is incredible! Before using Turbo Tax I used to prepare my taxes by hand and just making all the calculations took forever! After I finished I had to check and recheck my work multiple times for accuracy. Now that I use Turbo Tax I simply do not know how I ever lived without it! My life has been made so much simpler and worry-free since I know the calculations are accurate and my work is checked by Turbo Tax. I am ever so grateful to Turbo Tax!!!
Date published: 2021-05-14
Rated 5 out of 5 by from Gr8 Worka grear...loce it..simple and easy.......yay !!!!
Date published: 2021-05-14
Rated 3 out of 5 by from Turbo tax for apple is pretty weak. if you are used to using turbo tax for windows as I am you will find all of the features do not transfer over to the apple system. editing or overwriting cells is impossible to do and the ease of finding where items originated from in windows is no existent
Date published: 2021-05-14
Rated 5 out of 5 by from GREAT All I did is read, answer and then click. It took a while but it was easy and now it is sent. Thank You, TURBOTAX
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1388