TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Too Many Up Sells Every other button click is a click to get you to buy software add-on packages. Life was a lot simpler with 1040EZ's.
Date published: 2023-04-18
Rated 2 out of 5 by from says part of my tax return isnt possible? literally, parts of my tax return say 0.00 but turbo tax isn't letting me file because it's saying that's not correct. I'm sorry but it literally says 0. I'm just trying to file my taxes but since turbo tax doesn't understand that everyone doesn't have health insurance all year it's not valid.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax forced me to pay extra software ok. had to check HSA deduction and they charged for deluxe. It did not make difference. Why charge
Date published: 2023-04-18
Rated 4 out of 5 by from jhgjujh Very easy to use but I don't like that the fees only appear midway through
Date published: 2023-04-18
Rated 2 out of 5 by from TT needs free state e-file If you don't know what the tax law is, you could fill out something wrong. TT makes some things hard to know. Also, for the price they charge, a state e-file should be free (like fed) and not have to pay for it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy and helpful TurboTax saved me time and money with the amazing service provided.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Saved The Day! I had to file an amended return and it only took twenty minutes to get both my State and Federal Amended returns completed. Thanks to Turbo Tax I won't miss this year's deadline.
Date published: 2023-04-18
Rated 5 out of 5 by from SUPER EASY VERY EASY TO FOLLOW. VERY HELPFUL. WILL USE THIS COMPANY AGAIN
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome, easy, and helpful Took me 2.5 hrs to do my taxes, but I can't imagine not using TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is a huge help Doing your taxes can be an intimidating task all by yourself. Turbo tax really makes it feel like you have support the entire way through. I don't go anywhere else to file for me and my small business.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1388
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too Many Up Sells Every other button click is a click to get you to buy software add-on packages. Life was a lot simpler with 1040EZ's.
Date published: 2023-04-18
Rated 2 out of 5 by from says part of my tax return isnt possible? literally, parts of my tax return say 0.00 but turbo tax isn't letting me file because it's saying that's not correct. I'm sorry but it literally says 0. I'm just trying to file my taxes but since turbo tax doesn't understand that everyone doesn't have health insurance all year it's not valid.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax forced me to pay extra software ok. had to check HSA deduction and they charged for deluxe. It did not make difference. Why charge
Date published: 2023-04-18
Rated 4 out of 5 by from jhgjujh Very easy to use but I don't like that the fees only appear midway through
Date published: 2023-04-18
Rated 2 out of 5 by from TT needs free state e-file If you don't know what the tax law is, you could fill out something wrong. TT makes some things hard to know. Also, for the price they charge, a state e-file should be free (like fed) and not have to pay for it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy and helpful TurboTax saved me time and money with the amazing service provided.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Saved The Day! I had to file an amended return and it only took twenty minutes to get both my State and Federal Amended returns completed. Thanks to Turbo Tax I won't miss this year's deadline.
Date published: 2023-04-18
Rated 5 out of 5 by from SUPER EASY VERY EASY TO FOLLOW. VERY HELPFUL. WILL USE THIS COMPANY AGAIN
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome, easy, and helpful Took me 2.5 hrs to do my taxes, but I can't imagine not using TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is a huge help Doing your taxes can be an intimidating task all by yourself. Turbo tax really makes it feel like you have support the entire way through. I don't go anywhere else to file for me and my small business.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1388