TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Kat947 from
Very easy to use this year!
It was easy to use - the upload of documents process was much faster than last year! I have used turbo tax for 15 years and this was the quickest year.
Date published: 2023-04-18
Rated 5 out of 5 by
KellBell20 from
Very helpful!
I was able to work with the live experts and they helped me through all my questions. I highly recommend using their assistance. They guided me through every step of the way in a pleasant, relaxed manner!
Date published: 2023-04-18
Rated 5 out of 5 by
BNB9 from
Long time user of Turbo Tax
It keeps changing to a more and more convenient service.
Date published: 2023-04-18
Rated 5 out of 5 by
Jayover from
Turbo tax is great
It was a great experience I am very happy to use it
Date published: 2023-04-18
Rated 1 out of 5 by
Gsil from
This app sucks
It’s super complicated and wouldn’t recommend to anyone doing it by themselves that has no knowledge of how taxes work.
Date published: 2023-04-18
Rated 5 out of 5 by
Stroff from
Turbo Tax is the best and is awesome.
I have used Turbo Tax for many years and I would never change .
Date published: 2023-04-18
Rated 1 out of 5 by
REYYA from
MONEY HUNGRY
had to pay for a service to talk to a agent but when i clicked on the linked it was asking for more money .
Date published: 2023-04-18
Rated 5 out of 5 by
Zeke2023 from
Great service
Had a great experience with the tax experts and I have used Turbo Tax for many years. I have always been well satisfied.
Date published: 2023-04-18
Rated 5 out of 5 by
50CalFit from
Fast and Easy!
Turbo Tax was easy, fast, and stress-free! I highly recommend
Date published: 2023-04-18
Rated 1 out of 5 by
ChristyB627 from
TurboTax Charges Far Too Much
In the past, I've used TurboTax as a less expensive alternative to getting my taxes prepared. This year, however, I paid nearly as much to do my taxes through this service as my mother paid to have her taxes prepared by a local professional. They also do not make it clear that you must pay an additional $39 to have the fees taken out of your return until you're on the payment page. Why would I do that when I'm not getting much back? It's ridiculous! With the prices going up so high, I will go to a tax professional next year.
All TurboTax® Offerings Reviews - Page 1379
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Kat947 from
Very easy to use this year!
It was easy to use - the upload of documents process was much faster than last year! I have used turbo tax for 15 years and this was the quickest year.
Date published: 2023-04-18
Rated 5 out of 5 by
KellBell20 from
Very helpful!
I was able to work with the live experts and they helped me through all my questions. I highly recommend using their assistance. They guided me through every step of the way in a pleasant, relaxed manner!
Date published: 2023-04-18
Rated 5 out of 5 by
BNB9 from
Long time user of Turbo Tax
It keeps changing to a more and more convenient service.
Date published: 2023-04-18
Rated 5 out of 5 by
Jayover from
Turbo tax is great
It was a great experience I am very happy to use it
Date published: 2023-04-18
Rated 1 out of 5 by
Gsil from
This app sucks
It’s super complicated and wouldn’t recommend to anyone doing it by themselves that has no knowledge of how taxes work.
Date published: 2023-04-18
Rated 5 out of 5 by
Stroff from
Turbo Tax is the best and is awesome.
I have used Turbo Tax for many years and I would never change .
Date published: 2023-04-18
Rated 1 out of 5 by
REYYA from
MONEY HUNGRY
had to pay for a service to talk to a agent but when i clicked on the linked it was asking for more money .
Date published: 2023-04-18
Rated 5 out of 5 by
Zeke2023 from
Great service
Had a great experience with the tax experts and I have used Turbo Tax for many years. I have always been well satisfied.
Date published: 2023-04-18
Rated 5 out of 5 by
50CalFit from
Fast and Easy!
Turbo Tax was easy, fast, and stress-free! I highly recommend
Date published: 2023-04-18
Rated 1 out of 5 by
ChristyB627 from
TurboTax Charges Far Too Much
In the past, I've used TurboTax as a less expensive alternative to getting my taxes prepared. This year, however, I paid nearly as much to do my taxes through this service as my mother paid to have her taxes prepared by a local professional. They also do not make it clear that you must pay an additional $39 to have the fees taken out of your return until you're on the payment page. Why would I do that when I'm not getting much back? It's ridiculous! With the prices going up so high, I will go to a tax professional next year.
All TurboTax® Offerings Reviews - Page 1379
Date published: 2023-04-18