TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 3 out of 5 by
Ray In Alaska from
Not as happy as I used to be but you're still grea
Here's the deal, I'm a retired serviceman receiving a federal pension from the Department of Defense and also a pension from the Office of Personnel Management (retired NOAA). You would think federal agencies would be the easiest to import to TurboTax but NO, every year I have to hand input this information. My Schwab info imports easily.
Date published: 2023-04-18
Rated 5 out of 5 by
RobynP1 from
makes filing easy
keeps my previous year data and with easy to follow instructions its a no brainer to keep using turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by
hardwokingman from
super easy
Turbo Tax nailed it! Even with my business it was super easy.
Date published: 2023-04-18
Rated 4 out of 5 by
James P64 from
TurboTax Deluxe Review - 2023
After using this product for over 20 years, i was a little disappointed this year due to 3 different issues that surface. I spent too much time trying to research shortcomings on the internet.
Date published: 2023-04-18
Rated 3 out of 5 by
dockitty from
Ridiculously Expensive
There is no offer for veteran discounts as there was when active duty
Date published: 2023-04-18
Rated 5 out of 5 by
danny250 from
good and esay to used
it was good and esay to used i would used it next year
Date published: 2023-04-18
Rated 3 out of 5 by
Canyondreamer from
Intuit is far from intuitive with their Turbotax
While mostly helpful in saving one from drowning in paperwork if doing it by hand, the program goes off on tangents that can be close to impossible to get out of unless one make up answers where no answers exist. For example I had a single 1099-NEC for $2K for some consultant work I did - and TurboTax immediately took me to a Schedule C and wouldn't let up until I had provided all 'my company details' which do not exist as I do not have my own company and this consultant thing was a one-off. I had to invent a name, report whether I had filled this or that form out that I had no clue about, etc. etc. instead of just adding the $2000 to my income. Also, I could not connect to Intuit's website to purchase a second state or e-file, and was told to call, where a robot butchered the spelling of my name no matter how many times I tried to spell it before finally sending me to a person who I never reached as I was told the wait time was 'over an hour'. Not what you want to hear when trying to finish up your taxes and rejoin your family!
Date published: 2023-04-18
Rated 2 out of 5 by
DoesItMatterLOL from
It's Alright I Guess
Honestly shocked at how little they explain things. It also would not even provide an option to "de-select" something that did not apply, which inevitably would have increased my overall refund. Ended up having to upgrade at the end because of this and now I'm forced to foot the bill by paying for their "premium" service (aka I did all the work and it wouldn't let me file unless I upgraded). Relatively easy to use, but feels like a scam. Likely the last time I will be using their services.
Date published: 2023-04-18
Rated 5 out of 5 by
Sanasanalady from
SUPER EASY
Turbo tax is so easy and user friendly. I'm very satisfied with Turbo Tax
Date published: 2023-04-18
Rated 5 out of 5 by
Heather93174 from
TurboTax makes filing easier!
I prefer to use TurboTax every year because they help me keep track of the important stuff.
All TurboTax® Offerings Reviews - Page 1375
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Ray In Alaska from
Not as happy as I used to be but you're still grea
Here's the deal, I'm a retired serviceman receiving a federal pension from the Department of Defense and also a pension from the Office of Personnel Management (retired NOAA). You would think federal agencies would be the easiest to import to TurboTax but NO, every year I have to hand input this information. My Schwab info imports easily.
Date published: 2023-04-18
Rated 5 out of 5 by
RobynP1 from
makes filing easy
keeps my previous year data and with easy to follow instructions its a no brainer to keep using turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by
hardwokingman from
super easy
Turbo Tax nailed it! Even with my business it was super easy.
Date published: 2023-04-18
Rated 4 out of 5 by
James P64 from
TurboTax Deluxe Review - 2023
After using this product for over 20 years, i was a little disappointed this year due to 3 different issues that surface. I spent too much time trying to research shortcomings on the internet.
Date published: 2023-04-18
Rated 3 out of 5 by
dockitty from
Ridiculously Expensive
There is no offer for veteran discounts as there was when active duty
Date published: 2023-04-18
Rated 5 out of 5 by
danny250 from
good and esay to used
it was good and esay to used i would used it next year
Date published: 2023-04-18
Rated 3 out of 5 by
Canyondreamer from
Intuit is far from intuitive with their Turbotax
While mostly helpful in saving one from drowning in paperwork if doing it by hand, the program goes off on tangents that can be close to impossible to get out of unless one make up answers where no answers exist. For example I had a single 1099-NEC for $2K for some consultant work I did - and TurboTax immediately took me to a Schedule C and wouldn't let up until I had provided all 'my company details' which do not exist as I do not have my own company and this consultant thing was a one-off. I had to invent a name, report whether I had filled this or that form out that I had no clue about, etc. etc. instead of just adding the $2000 to my income. Also, I could not connect to Intuit's website to purchase a second state or e-file, and was told to call, where a robot butchered the spelling of my name no matter how many times I tried to spell it before finally sending me to a person who I never reached as I was told the wait time was 'over an hour'. Not what you want to hear when trying to finish up your taxes and rejoin your family!
Date published: 2023-04-18
Rated 2 out of 5 by
DoesItMatterLOL from
It's Alright I Guess
Honestly shocked at how little they explain things. It also would not even provide an option to "de-select" something that did not apply, which inevitably would have increased my overall refund. Ended up having to upgrade at the end because of this and now I'm forced to foot the bill by paying for their "premium" service (aka I did all the work and it wouldn't let me file unless I upgraded). Relatively easy to use, but feels like a scam. Likely the last time I will be using their services.
Date published: 2023-04-18
Rated 5 out of 5 by
Sanasanalady from
SUPER EASY
Turbo tax is so easy and user friendly. I'm very satisfied with Turbo Tax
Date published: 2023-04-18
Rated 5 out of 5 by
Heather93174 from
TurboTax makes filing easier!
I prefer to use TurboTax every year because they help me keep track of the important stuff.
All TurboTax® Offerings Reviews - Page 1375
Date published: 2023-04-18