TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from 2022 too expensive for me. I have no other comments. but will continue to use.
Date published: 2023-04-17
Rated 1 out of 5 by from Too pricey Pricing has become too high. Will not use anymore. Can have someone else do my taxes for same fee or less.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Going Turbo Tax was easy, SAFE, and SECURE way of handling this information over the computer. The verification over the phone and the email put my mind at ease.
Date published: 2023-04-17
Rated 5 out of 5 by from That was delightful! Very easy to use and I appreciated the check-ins throughout the experience, knowing that my work was being checked as I went.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick & Easy Filing my taxes was quick and easy like it is every year with Turbo Tax
Date published: 2023-04-17
Rated 5 out of 5 by from Why do we do this Every state and federal agency knows what I can get back but here we are. Not worth it and sick of filing. Thanks again
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 Turbo Tax Easy fast great. I like that the Turbo Tax fees can come out of my Federal Return
Date published: 2023-04-17
Rated 5 out of 5 by from great product easy to use, live help is great, and the tracker is accurate
Date published: 2023-04-17
Rated 2 out of 5 by from its time consuming, you cannot get help when u ne live help was a joke!! it was hard to connect to and then most times tell me something went wrong and then when you did get through, they did not answer your question correctly
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to complete taxes Turbotax makes it easy to complete you taxes, but I did have issues with the checkout process. It was defaulting to premiere, which I do not need. I did not have the option to change it on my end. I had to reach out to customer service, they called me and were very nice and able to assist.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1374
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from 2022 too expensive for me. I have no other comments. but will continue to use.
Date published: 2023-04-17
Rated 1 out of 5 by from Too pricey Pricing has become too high. Will not use anymore. Can have someone else do my taxes for same fee or less.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Going Turbo Tax was easy, SAFE, and SECURE way of handling this information over the computer. The verification over the phone and the email put my mind at ease.
Date published: 2023-04-17
Rated 5 out of 5 by from That was delightful! Very easy to use and I appreciated the check-ins throughout the experience, knowing that my work was being checked as I went.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick & Easy Filing my taxes was quick and easy like it is every year with Turbo Tax
Date published: 2023-04-17
Rated 5 out of 5 by from Why do we do this Every state and federal agency knows what I can get back but here we are. Not worth it and sick of filing. Thanks again
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 Turbo Tax Easy fast great. I like that the Turbo Tax fees can come out of my Federal Return
Date published: 2023-04-17
Rated 5 out of 5 by from great product easy to use, live help is great, and the tracker is accurate
Date published: 2023-04-17
Rated 2 out of 5 by from its time consuming, you cannot get help when u ne live help was a joke!! it was hard to connect to and then most times tell me something went wrong and then when you did get through, they did not answer your question correctly
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to complete taxes Turbotax makes it easy to complete you taxes, but I did have issues with the checkout process. It was defaulting to premiere, which I do not need. I did not have the option to change it on my end. I had to reach out to customer service, they called me and were very nice and able to assist.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1374