TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 2 out of 5 by from Could Be Better TurboTax didn't offer much of an explanation on the TC 40 and TC 40B. For what I've paid, I expect better.
Date published: 2022-04-16
Rated 4 out of 5 by from Comment on Indiana tax regarding a rent deduction When I tried to fill out apartment rent part on Indiana form it was a little bit confusing. Because I lived in student housing for 5 month and moved to the apartment that is owned by private management. So, I wasn't sure I am eligible for the deduction. Especially first page that shows up for that part is asking whether those conditions are all applied to me or not is confusing. Because I partially lived in student housing during that year and based on the fact if I say no I cannot even enter the information about my new apartment rent that is not student housing. So, this part needs to be more clear.
Date published: 2022-04-16
Rated 3 out of 5 by from Did not Enjoy Turbo Tax this year I am very frustrated with the constant changes which make it harder to pull my own information out of TT., Very irritating and exhausting and took way too long to complete my taxes. TT also makes me a self employed person when I only 2000 -3000 dollars per year on a small book of business that is till open. Everything else comes from my main employer and is the majority of my income. Why do I have to spend so much money on filing for 2-3 grand a year. It's stupid and irritating
Date published: 2022-04-16
Rated 5 out of 5 by from Very helpful service Some of the information about arcane tax rules and regulations could be clearer, but overall this service is accurate and user-friendly.
Date published: 2022-04-16
Rated 5 out of 5 by from Ease of Use It wasn't as hard as I thought. The tool was easy to use and best of all it was free.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to understand Easy to use, step by step friendly and give great tips!
Date published: 2022-04-16
Rated 2 out of 5 by from hard it was kind of hard but I guess I figured it out...
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax is great! I've used it for 5+ years now and love the simplicity and the availability of people to ask questions when I get stuck!
Date published: 2022-04-16
Rated 5 out of 5 by from Pretty Easy to Use Very straight forward with no headaches. Would easily do again
Date published: 2022-04-16
Rated 1 out of 5 by from SLOWEST PROCESS EVER I had 14 W-2 forms to enter and, no lie, it took at least 45 minutes to enter each. had to wait several minutes for each field entry! That's 10 1/2 hours just to enter data! Unacceptable. No, it wasn't the computer or wifi. Definitely a software issue, but I had a deadline to meet so I fought through it. Will definitely be looking for another filing option next year!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1368
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Could Be Better TurboTax didn't offer much of an explanation on the TC 40 and TC 40B. For what I've paid, I expect better.
Date published: 2022-04-16
Rated 4 out of 5 by from Comment on Indiana tax regarding a rent deduction When I tried to fill out apartment rent part on Indiana form it was a little bit confusing. Because I lived in student housing for 5 month and moved to the apartment that is owned by private management. So, I wasn't sure I am eligible for the deduction. Especially first page that shows up for that part is asking whether those conditions are all applied to me or not is confusing. Because I partially lived in student housing during that year and based on the fact if I say no I cannot even enter the information about my new apartment rent that is not student housing. So, this part needs to be more clear.
Date published: 2022-04-16
Rated 3 out of 5 by from Did not Enjoy Turbo Tax this year I am very frustrated with the constant changes which make it harder to pull my own information out of TT., Very irritating and exhausting and took way too long to complete my taxes. TT also makes me a self employed person when I only 2000 -3000 dollars per year on a small book of business that is till open. Everything else comes from my main employer and is the majority of my income. Why do I have to spend so much money on filing for 2-3 grand a year. It's stupid and irritating
Date published: 2022-04-16
Rated 5 out of 5 by from Very helpful service Some of the information about arcane tax rules and regulations could be clearer, but overall this service is accurate and user-friendly.
Date published: 2022-04-16
Rated 5 out of 5 by from Ease of Use It wasn't as hard as I thought. The tool was easy to use and best of all it was free.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to understand Easy to use, step by step friendly and give great tips!
Date published: 2022-04-16
Rated 2 out of 5 by from hard it was kind of hard but I guess I figured it out...
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax is great! I've used it for 5+ years now and love the simplicity and the availability of people to ask questions when I get stuck!
Date published: 2022-04-16
Rated 5 out of 5 by from Pretty Easy to Use Very straight forward with no headaches. Would easily do again
Date published: 2022-04-16
Rated 1 out of 5 by from SLOWEST PROCESS EVER I had 14 W-2 forms to enter and, no lie, it took at least 45 minutes to enter each. had to wait several minutes for each field entry! That's 10 1/2 hours just to enter data! Unacceptable. No, it wasn't the computer or wifi. Definitely a software issue, but I had a deadline to meet so I fought through it. Will definitely be looking for another filing option next year!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1368