TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
HRELI from
TURBO TAX IS GREAT ONCE AGAIN
ONCE AGAIN I TRIED THE COMPETITER AND IT WAS FAILING ME I TRIED TURBO TAX AND IT MADE ME VERY HAPPY
Date published: 2023-04-18
Rated 4 out of 5 by
Dammmd from
simple
Saved all my info from last year, so the process is pretty streamlined...
Date published: 2023-04-18
Rated 1 out of 5 by
not a happy customer 2023 from
not please
I clicked on Free file and before I knew it I was charged 59 to file my federal, on top of already having to pay. I had to start a new account because I didn't realize that I had a rejected efile and I couldn't start over and fix my mistakes. I have been with you for about 10 years and this years experience was the worse and I will NOT use your program again. I had to create another account and was forced to use my work email to be able to file my taxes this year. I am unsatisfied that even talking to customer service she was unable to help me with my issues and try and help make it right.
Date published: 2023-04-18
Rated 5 out of 5 by
Maggisailor1 from
Great product
Very easy to use - I will definitely use it again.
Date published: 2023-04-18
Rated 2 out of 5 by
TTGoneDownhill from
Great For Federal, Terrible for State
For Alabama as a non resident you have to manually figure out what is AL income vs out of state. Turbo tax has all the info to compute this but you still have to do it. TT never remembers that you pad for TT last year and does not add it to tax prep deduction. Will not use next year.
Date published: 2023-04-18
Rated 4 out of 5 by
Lor53 from
Second year using Turbo Tax!
I like that they use your info to fill in what you used last year
Date published: 2023-04-18
Rated 5 out of 5 by
Rob881 from
Turbo Tax is awesome !
Drop down help tab was very helpful and intuitive.
Date published: 2023-04-18
Rated 3 out of 5 by
Desertin from
very disappointed this year
For some unknown reason, you kept insisting I had about $15,000 more income than I did. I have no idea where you got such an idea. I never entered any such numbers. I had to delete my business info from all the years past and start ALL OVER. And I still ended up paying $1,000 more than last year, even though I made a good bit less. Navigating the form this year was not easy.
Date published: 2023-04-18
Rated 5 out of 5 by
Clarke232 from
Turbo Tax is a great help!
I find the explanations and ease in flow extremely beneficial. All areas for gathering information are well labeled in a way it makes sense to a non financial person like me. My children and husband think I am so smart because I do our taxes! Thank you Turbo Tax for making me smart, LOL
Date published: 2023-04-18
Rated 5 out of 5 by
Justy423 from
Turbo Tax is great
Very helpful makes taxes understandable and easy to do.
All TurboTax® Offerings Reviews - Page 1356
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
HRELI from
TURBO TAX IS GREAT ONCE AGAIN
ONCE AGAIN I TRIED THE COMPETITER AND IT WAS FAILING ME I TRIED TURBO TAX AND IT MADE ME VERY HAPPY
Date published: 2023-04-18
Rated 4 out of 5 by
Dammmd from
simple
Saved all my info from last year, so the process is pretty streamlined...
Date published: 2023-04-18
Rated 1 out of 5 by
not a happy customer 2023 from
not please
I clicked on Free file and before I knew it I was charged 59 to file my federal, on top of already having to pay. I had to start a new account because I didn't realize that I had a rejected efile and I couldn't start over and fix my mistakes. I have been with you for about 10 years and this years experience was the worse and I will NOT use your program again. I had to create another account and was forced to use my work email to be able to file my taxes this year. I am unsatisfied that even talking to customer service she was unable to help me with my issues and try and help make it right.
Date published: 2023-04-18
Rated 5 out of 5 by
Maggisailor1 from
Great product
Very easy to use - I will definitely use it again.
Date published: 2023-04-18
Rated 2 out of 5 by
TTGoneDownhill from
Great For Federal, Terrible for State
For Alabama as a non resident you have to manually figure out what is AL income vs out of state. Turbo tax has all the info to compute this but you still have to do it. TT never remembers that you pad for TT last year and does not add it to tax prep deduction. Will not use next year.
Date published: 2023-04-18
Rated 4 out of 5 by
Lor53 from
Second year using Turbo Tax!
I like that they use your info to fill in what you used last year
Date published: 2023-04-18
Rated 5 out of 5 by
Rob881 from
Turbo Tax is awesome !
Drop down help tab was very helpful and intuitive.
Date published: 2023-04-18
Rated 3 out of 5 by
Desertin from
very disappointed this year
For some unknown reason, you kept insisting I had about $15,000 more income than I did. I have no idea where you got such an idea. I never entered any such numbers. I had to delete my business info from all the years past and start ALL OVER. And I still ended up paying $1,000 more than last year, even though I made a good bit less. Navigating the form this year was not easy.
Date published: 2023-04-18
Rated 5 out of 5 by
Clarke232 from
Turbo Tax is a great help!
I find the explanations and ease in flow extremely beneficial. All areas for gathering information are well labeled in a way it makes sense to a non financial person like me. My children and husband think I am so smart because I do our taxes! Thank you Turbo Tax for making me smart, LOL
Date published: 2023-04-18
Rated 5 out of 5 by
Justy423 from
Turbo Tax is great
Very helpful makes taxes understandable and easy to do.
All TurboTax® Offerings Reviews - Page 1356
Date published: 2023-04-18