TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is by far... best tax software out there. Used TurboTax for past 20 years plus, with the occasional diversion into some other software only to come quickly back, and watched it improve greatly over those years. Of course, even in the best software, there is always room for improvement, like being able to easily come back to the exact place you are at (for example after accidentally hitting the wrong tab when clicking on the open window from another application) without having to reload the last saved file. Also would like to be able to quickly be able to see exactly where TT gets it's conclusions (for example, that I have foriegn investments I was totally unaware I had, after importing my investor company's 1099-DIV data. Never did figure that out, just ended up taking TTs word for it, which I'm confident is good.
Date published: 2023-04-18
Rated 5 out of 5 by from Love it The easiest tool to use when completing your taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Product This product is conducive to my tax preparation situation--very user friendly and gets a little easier each year.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome Very friendly to use. I have been using TurboTax for 13 years.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is easy! It's my 2nd time using TurboTax and it was once again quick and easy.
Date published: 2023-04-18
Rated 3 out of 5 by from Decent enough, still cheaper than most preparers. TurboTax is decent tax prep software. It has some limitations on e-filing that don't make sense. For example, TurboTax might auto-fill a non-calculation field incorrectly, and if you correct it, TurboTax won't let you e-file. Also, TurboTax can miss some tax savings opportunities. For example, why not continue to carry forward an investment interest deduction when using it generates no tax benefit? (TurboTax lets you use it so you won't have it in the future when it might be helpful.)
Date published: 2023-04-18
Rated 5 out of 5 by from Painless process I've been using Turbotax for several years and have had great success since the first time. It's very user friendly and makes self-filing painless and very affordable.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax OK Generally a good experience, however, there are too many upsell windows... I just want to do the return and pay. No need for constant attempts to see me more!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax has been awesome since it began! Eazy Peezy! I built Windows computers during the 80's and 90's and was using it ever since I can remember. Superb if you get all your eggs in one basket before you start...
Date published: 2023-04-18
Rated 5 out of 5 by from They're Great. Will definitely use again in 2023 Great help. Will use again in the future. Will use again for 2023 tax year.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1351
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is by far... best tax software out there. Used TurboTax for past 20 years plus, with the occasional diversion into some other software only to come quickly back, and watched it improve greatly over those years. Of course, even in the best software, there is always room for improvement, like being able to easily come back to the exact place you are at (for example after accidentally hitting the wrong tab when clicking on the open window from another application) without having to reload the last saved file. Also would like to be able to quickly be able to see exactly where TT gets it's conclusions (for example, that I have foriegn investments I was totally unaware I had, after importing my investor company's 1099-DIV data. Never did figure that out, just ended up taking TTs word for it, which I'm confident is good.
Date published: 2023-04-18
Rated 5 out of 5 by from Love it The easiest tool to use when completing your taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Product This product is conducive to my tax preparation situation--very user friendly and gets a little easier each year.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome Very friendly to use. I have been using TurboTax for 13 years.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is easy! It's my 2nd time using TurboTax and it was once again quick and easy.
Date published: 2023-04-18
Rated 3 out of 5 by from Decent enough, still cheaper than most preparers. TurboTax is decent tax prep software. It has some limitations on e-filing that don't make sense. For example, TurboTax might auto-fill a non-calculation field incorrectly, and if you correct it, TurboTax won't let you e-file. Also, TurboTax can miss some tax savings opportunities. For example, why not continue to carry forward an investment interest deduction when using it generates no tax benefit? (TurboTax lets you use it so you won't have it in the future when it might be helpful.)
Date published: 2023-04-18
Rated 5 out of 5 by from Painless process I've been using Turbotax for several years and have had great success since the first time. It's very user friendly and makes self-filing painless and very affordable.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax OK Generally a good experience, however, there are too many upsell windows... I just want to do the return and pay. No need for constant attempts to see me more!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax has been awesome since it began! Eazy Peezy! I built Windows computers during the 80's and 90's and was using it ever since I can remember. Superb if you get all your eggs in one basket before you start...
Date published: 2023-04-18
Rated 5 out of 5 by from They're Great. Will definitely use again in 2023 Great help. Will use again in the future. Will use again for 2023 tax year.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1351