TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from TurboTax Premium Adds products you didn't ask for. I ended up paying $200 for 'free'.
Date published: 2023-04-18
Rated 5 out of 5 by from A More Complicated Return for 2022 Normally my taxes are pretty straightforward, but this year involved a small inheritance after the passing of my father. I had a few extra forms and types of income due to the inheritance. Turbo Tax walked me through, I was able to enter all the additional documents by taking a photo of them with me cell phone. I then reviewed each document and made an occasional correction/addition to them. The whole process was pretty straightforward and it cost less than when I used to use a CPA to do my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is painless. turbo tax is fast and easy to use! I feel like I just need to get through tax season and turbo tax makes that easy for me.
Date published: 2023-04-18
Rated 1 out of 5 by from HORRIBLY Expensive... $193 for a simple return It was easy but WAY too EXPENSIVE. I don't make that much money and it wasn't until the very end of filling out my information that they made me upgrade to TurboTax Deluxe ($129). I was able to skip this option for 90% of the process and then they gave me a notice that said I MUST upgrade ($129) to complete my return on top of the already $64 cost. Revolting and ethically wrong.
Date published: 2023-04-18
Rated 5 out of 5 by from Better than what I was using Worked well. Explained well. Until the end. Don't wait until the end and leave folks not knowing what do do with certain sections.
Date published: 2023-04-18
Rated 2 out of 5 by from asks for payment before finishing did my taxes here 2 years ago and it was fast and easy this year it gave me to much problems and i got charged before i was done. After paying, i still had to do about 10 more things it was annoying
Date published: 2023-04-18
Rated 4 out of 5 by from East ans simple and free Very easy to file and free. it took less the 15 minutes
Date published: 2023-04-18
Rated 5 out of 5 by from Alicia Tax Expert is Great! Helped me file previous year taxes with an ease. Will be using your service again.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Review Despite it being a long and tedious process, I can't imagine the time it would take to do this without using turbotax. In just a few hours, I was able to complete my tax return with confidence. As a self employed business owner, I would definetly use this service again.
Date published: 2023-04-18
Rated 5 out of 5 by from I use it every year. It does the job that I hate doing, and it does it well.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1346
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax Premium Adds products you didn't ask for. I ended up paying $200 for 'free'.
Date published: 2023-04-18
Rated 5 out of 5 by from A More Complicated Return for 2022 Normally my taxes are pretty straightforward, but this year involved a small inheritance after the passing of my father. I had a few extra forms and types of income due to the inheritance. Turbo Tax walked me through, I was able to enter all the additional documents by taking a photo of them with me cell phone. I then reviewed each document and made an occasional correction/addition to them. The whole process was pretty straightforward and it cost less than when I used to use a CPA to do my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is painless. turbo tax is fast and easy to use! I feel like I just need to get through tax season and turbo tax makes that easy for me.
Date published: 2023-04-18
Rated 1 out of 5 by from HORRIBLY Expensive... $193 for a simple return It was easy but WAY too EXPENSIVE. I don't make that much money and it wasn't until the very end of filling out my information that they made me upgrade to TurboTax Deluxe ($129). I was able to skip this option for 90% of the process and then they gave me a notice that said I MUST upgrade ($129) to complete my return on top of the already $64 cost. Revolting and ethically wrong.
Date published: 2023-04-18
Rated 5 out of 5 by from Better than what I was using Worked well. Explained well. Until the end. Don't wait until the end and leave folks not knowing what do do with certain sections.
Date published: 2023-04-18
Rated 2 out of 5 by from asks for payment before finishing did my taxes here 2 years ago and it was fast and easy this year it gave me to much problems and i got charged before i was done. After paying, i still had to do about 10 more things it was annoying
Date published: 2023-04-18
Rated 4 out of 5 by from East ans simple and free Very easy to file and free. it took less the 15 minutes
Date published: 2023-04-18
Rated 5 out of 5 by from Alicia Tax Expert is Great! Helped me file previous year taxes with an ease. Will be using your service again.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Review Despite it being a long and tedious process, I can't imagine the time it would take to do this without using turbotax. In just a few hours, I was able to complete my tax return with confidence. As a self employed business owner, I would definetly use this service again.
Date published: 2023-04-18
Rated 5 out of 5 by from I use it every year. It does the job that I hate doing, and it does it well.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1346