TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from First time user Love this site! was very easy to use. will use again!
Date published: 2022-04-16
Rated 1 out of 5 by from Swindled Normally I buy turbo tax from Costco and install it. I forgot to this year but was assured by the website I could just download the install. Then it told me my computer didn't have an advanced enough operating system, so I had to use the online version - and the cost kept creeping up for things I consider normal (like having children!!! which required a deluxe edition). Tack on an extra $50 for filing state. Never again!
Date published: 2022-04-16
Rated 5 out of 5 by from Patient Paula!!!! Thanks for the services and especially Paula's patience with my struggles to understand all the forms and regulations
Date published: 2022-04-16
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is super easy to use. This is our 3rd year filing our taxes using their program.
Date published: 2022-04-16
Rated 5 out of 5 by from Went Well This was very easy. They thought of everything that I needed
Date published: 2022-04-16
Rated 3 out of 5 by from Okay with work arounds which need to be fixed I have been using TurboTax since it was a small company. This is the first year I have had a problem with $0 being hard coded in the property tax box and within the Medical Deduction area. It required a call to TurboTax tech support to find out about a known problem and the work around developed (double clicking the $0). Other than that, the program worked as advertised.
Date published: 2022-04-16
Rated 1 out of 5 by from It was not free as advertised The services are not free as advertised. I will not be using this service in the future
Date published: 2022-04-16
Rated 5 out of 5 by from Low Stress Return Software helps walk through the complicated process of taxes.
Date published: 2022-04-16
Rated 3 out of 5 by from Still lots to improve on 1099 OID template for businesses/estates State returns to be filed on line or not having to go back to reprint (estates) California kept prompting me to fix things where there was nothing to fix. Add attachments section for detailed stock recaps where information is consolidated. Your form says to add attachment with no instructions or as far as i could tell how to add it.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax was a breeze Easy to use. Was able to answer questions I had along the way. Very self-explanatory. would recommend to others.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1344
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from First time user Love this site! was very easy to use. will use again!
Date published: 2022-04-16
Rated 1 out of 5 by from Swindled Normally I buy turbo tax from Costco and install it. I forgot to this year but was assured by the website I could just download the install. Then it told me my computer didn't have an advanced enough operating system, so I had to use the online version - and the cost kept creeping up for things I consider normal (like having children!!! which required a deluxe edition). Tack on an extra $50 for filing state. Never again!
Date published: 2022-04-16
Rated 5 out of 5 by from Patient Paula!!!! Thanks for the services and especially Paula's patience with my struggles to understand all the forms and regulations
Date published: 2022-04-16
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is super easy to use. This is our 3rd year filing our taxes using their program.
Date published: 2022-04-16
Rated 5 out of 5 by from Went Well This was very easy. They thought of everything that I needed
Date published: 2022-04-16
Rated 3 out of 5 by from Okay with work arounds which need to be fixed I have been using TurboTax since it was a small company. This is the first year I have had a problem with $0 being hard coded in the property tax box and within the Medical Deduction area. It required a call to TurboTax tech support to find out about a known problem and the work around developed (double clicking the $0). Other than that, the program worked as advertised.
Date published: 2022-04-16
Rated 1 out of 5 by from It was not free as advertised The services are not free as advertised. I will not be using this service in the future
Date published: 2022-04-16
Rated 5 out of 5 by from Low Stress Return Software helps walk through the complicated process of taxes.
Date published: 2022-04-16
Rated 3 out of 5 by from Still lots to improve on 1099 OID template for businesses/estates State returns to be filed on line or not having to go back to reprint (estates) California kept prompting me to fix things where there was nothing to fix. Add attachments section for detailed stock recaps where information is consolidated. Your form says to add attachment with no instructions or as far as i could tell how to add it.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax was a breeze Easy to use. Was able to answer questions I had along the way. Very self-explanatory. would recommend to others.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1344