TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not Fun There is a software glitch in the Deluxe version of the online tax program that was not computing and handling the CSA 1099-R's properly. This was costing us $2500 in unnecessary taxes. This is very frustrating. Paul was very patient and kind as we tried to work through the issue. He called back and we tried another route, entering them in the 1099R form instead. The information finally went through. This did allow me to finish our taxes.
Date published: 2022-04-16
Rated 5 out of 5 by from Great instructions TurboTax provides great and east flowing instructions to make the tax process simpler and user friendly.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome! The application is very easy to understand. i finished filing in less than 1hr.
Date published: 2022-04-16
Rated 2 out of 5 by from Works well except for entering passwords Downloading information from financial institutions works but requires typing the password instead of pasting from my password manager. It is difficult to type a 20 character multi symbol into the password field when the characters you type are hidden. Please allow pasting into the password field.
Date published: 2022-04-16
Rated 2 out of 5 by from Unable to open previous years return I was filing for 2021 when it asked for my AGI for 2020. No problem I had my last years return on my hard drive. I tried to open it and it would only open using TurboTax 2020. There isn't an excuse for that, a new version of TurboTax should be able to open the previous years tax return with no problem
Date published: 2022-04-16
Rated 5 out of 5 by from Great Great ... tought start but awsome completion and filing.
Date published: 2022-04-16
Rated 2 out of 5 by from Does not help clarify unclear 529 College tax law 529 College Saving Plan tax laws are extremely vague. Turbo tax does not help. I had to do significant research to understand and complete correctly what should be a simple procedure to deduct or omit 529 earnings and college expenses. Bottom line: if you follow the steps in Turbo Tax you may end up unnecessarily paying taxes on earnings that should be tax exempt.
Date published: 2022-04-16
Rated 5 out of 5 by from Full service is excellent Elise was super helpful and got everything done last minute
Date published: 2022-04-16
Rated 5 out of 5 by from So easy! Turbo Tax made doing my taxes so easy! explains everything I just push buttons.
Date published: 2022-04-16
Rated 5 out of 5 by from great I have used turbotax for many years and it is easy to use and reliable.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1339
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not Fun There is a software glitch in the Deluxe version of the online tax program that was not computing and handling the CSA 1099-R's properly. This was costing us $2500 in unnecessary taxes. This is very frustrating. Paul was very patient and kind as we tried to work through the issue. He called back and we tried another route, entering them in the 1099R form instead. The information finally went through. This did allow me to finish our taxes.
Date published: 2022-04-16
Rated 5 out of 5 by from Great instructions TurboTax provides great and east flowing instructions to make the tax process simpler and user friendly.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome! The application is very easy to understand. i finished filing in less than 1hr.
Date published: 2022-04-16
Rated 2 out of 5 by from Works well except for entering passwords Downloading information from financial institutions works but requires typing the password instead of pasting from my password manager. It is difficult to type a 20 character multi symbol into the password field when the characters you type are hidden. Please allow pasting into the password field.
Date published: 2022-04-16
Rated 2 out of 5 by from Unable to open previous years return I was filing for 2021 when it asked for my AGI for 2020. No problem I had my last years return on my hard drive. I tried to open it and it would only open using TurboTax 2020. There isn't an excuse for that, a new version of TurboTax should be able to open the previous years tax return with no problem
Date published: 2022-04-16
Rated 5 out of 5 by from Great Great ... tought start but awsome completion and filing.
Date published: 2022-04-16
Rated 2 out of 5 by from Does not help clarify unclear 529 College tax law 529 College Saving Plan tax laws are extremely vague. Turbo tax does not help. I had to do significant research to understand and complete correctly what should be a simple procedure to deduct or omit 529 earnings and college expenses. Bottom line: if you follow the steps in Turbo Tax you may end up unnecessarily paying taxes on earnings that should be tax exempt.
Date published: 2022-04-16
Rated 5 out of 5 by from Full service is excellent Elise was super helpful and got everything done last minute
Date published: 2022-04-16
Rated 5 out of 5 by from So easy! Turbo Tax made doing my taxes so easy! explains everything I just push buttons.
Date published: 2022-04-16
Rated 5 out of 5 by from great I have used turbotax for many years and it is easy to use and reliable.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1339