TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 1 out of 5 by from Disappointed after using for more than 15 years... In trying to download 2020 version kept getting an OOPS technical issue contact support and after getting 2 ticket numbers and spending hours on phone with "Support" nothing resolved, Had to purchase from Bestbuy and re enter everything manually, Also second support person didnt want to help so much so that she said she'd escalated for help and call back then NEVER did.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax was my savior! TURBO TAX did great. I was late in getting started and that made it difficult for me. Also selling a property made my taxes more complicated. Thank goodness for Turbo Tax.
Date published: 2021-05-14
Rated 5 out of 5 by from Great Product...have used for years Quality product. Easy to use. Have used this for years.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax is so simple to use and AWESOME! 5 Stars for ease of using the software and maximizing my refund! I have used Turbotax for over 10 years and each year is easier to use, faster to complete!
Date published: 2021-05-14
Rated 5 out of 5 by from Saved me so much time and money! Turbo tax is amazing and so easy to use. Saved me tons and was so easy to import documents to help with investments. Highly recommend
Date published: 2021-05-14
Rated 5 out of 5 by from Thank you This would have been a lot more difficult without help.
Date published: 2021-05-14
Rated 5 out of 5 by from So Easy, Even For First-Timers! TurboTax is so easy to use, even for a first-timer like myself. It is in plain easy-to-understand language. Practically conversational! I will be using it again next year.
Date published: 2021-05-14
Rated 5 out of 5 by from The Best!! I have used it for many years, and the program gets better every year. Many little nice to have additions every year.
Date published: 2021-05-14
Rated 5 out of 5 by from Great help and experienced live help received! Needed experienced techs to call me three times, all were very patient and very helpful!
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax has been Awesome for Many Years Just Awesome! The only hiccups I had was entering Schedule K-1. The entry/questionsection assistance and "learn more" in the K-1 was not as helpful/clear as the rest of the tax return.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1338
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Disappointed after using for more than 15 years... In trying to download 2020 version kept getting an OOPS technical issue contact support and after getting 2 ticket numbers and spending hours on phone with "Support" nothing resolved, Had to purchase from Bestbuy and re enter everything manually, Also second support person didnt want to help so much so that she said she'd escalated for help and call back then NEVER did.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax was my savior! TURBO TAX did great. I was late in getting started and that made it difficult for me. Also selling a property made my taxes more complicated. Thank goodness for Turbo Tax.
Date published: 2021-05-14
Rated 5 out of 5 by from Great Product...have used for years Quality product. Easy to use. Have used this for years.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax is so simple to use and AWESOME! 5 Stars for ease of using the software and maximizing my refund! I have used Turbotax for over 10 years and each year is easier to use, faster to complete!
Date published: 2021-05-14
Rated 5 out of 5 by from Saved me so much time and money! Turbo tax is amazing and so easy to use. Saved me tons and was so easy to import documents to help with investments. Highly recommend
Date published: 2021-05-14
Rated 5 out of 5 by from Thank you This would have been a lot more difficult without help.
Date published: 2021-05-14
Rated 5 out of 5 by from So Easy, Even For First-Timers! TurboTax is so easy to use, even for a first-timer like myself. It is in plain easy-to-understand language. Practically conversational! I will be using it again next year.
Date published: 2021-05-14
Rated 5 out of 5 by from The Best!! I have used it for many years, and the program gets better every year. Many little nice to have additions every year.
Date published: 2021-05-14
Rated 5 out of 5 by from Great help and experienced live help received! Needed experienced techs to call me three times, all were very patient and very helpful!
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax has been Awesome for Many Years Just Awesome! The only hiccups I had was entering Schedule K-1. The entry/questionsection assistance and "learn more" in the K-1 was not as helpful/clear as the rest of the tax return.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1338