TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 4 out of 5 by from Turbo Tax is Good I have used Turbo Tax for 20 years it has always been a great product. There is one improvement I would recommend is when it ask if you want to start where you left off it should take you right back to that place. You should not have to work your way back or try to find where you were.
Date published: 2022-04-17
Rated 5 out of 5 by from HAPPY TO HAVE THIS TAX FILING OPTION! I am glad that I can do it myself with the guidance of the Turbo Tax explanations.
Date published: 2022-04-17
Rated 1 out of 5 by from They claim is free and charge for everything They claim is free and charge for everything. Horrible
Date published: 2022-04-17
Rated 5 out of 5 by from A product thats simply great I have been using TurboTax for 6,7 years in a row. One of the best software products I have seen / used. Filing taxes cant be any easier. Excellent!!!
Date published: 2022-04-17
Rated 4 out of 5 by from Form 8283 TurboTax software is good, but it would be nice when donating stock/mutual fund shares as a charitable contribution that the software would allow the user to specify the verbiage that appears in the 'Method used to determine fair market value' instead of defaulting to 'Comparative Sales', which really makes no sense for this type of contribution.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbotax - clunky; not user-friendly. Poor support Previously used both Tax Act and HRBlock (last year); expected much better w/ TTax - was xtremly disappointed. Could not connect to existing HRBl files from last year; not as advertised- Had to input all info. (Got no help) Format was not very touch-screen frindly. Had trouble inputting on several screens. I expected a very sophisticated program, and knowledgeable 'help' techs; very disappointing. Failed to call back; got hung up on twice. Ask too many personal questions on survey. May go back and try TAX Act next year.
Date published: 2022-04-17
Rated 5 out of 5 by from Fast and easy!!! I had an excellent experience with Turbotax, it so easy and fast...Thank you!!!
Date published: 2022-04-17
Rated 1 out of 5 by from Fee Gobbler I've been with Turbo 7 years and I don't understand why fees are added in sneakily. Just be upfront with your prices in total .For someone working part time and not getting much in return the last thing you would want it to keep getting stuck to paying fees and then told one price and towards the end sneakily in the agreements you consent to another fee. Read Everything. Disappointing
Date published: 2022-04-17
Rated 2 out of 5 by from One state return used to be free. One state return used to be free. Now you are charging $25? Come on.
Date published: 2022-04-17
Rated 4 out of 5 by from Not as bad as I thought it would be Took a little longer than expected. But not bad and pretty straight forward
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1336
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is Good I have used Turbo Tax for 20 years it has always been a great product. There is one improvement I would recommend is when it ask if you want to start where you left off it should take you right back to that place. You should not have to work your way back or try to find where you were.
Date published: 2022-04-17
Rated 5 out of 5 by from HAPPY TO HAVE THIS TAX FILING OPTION! I am glad that I can do it myself with the guidance of the Turbo Tax explanations.
Date published: 2022-04-17
Rated 1 out of 5 by from They claim is free and charge for everything They claim is free and charge for everything. Horrible
Date published: 2022-04-17
Rated 5 out of 5 by from A product thats simply great I have been using TurboTax for 6,7 years in a row. One of the best software products I have seen / used. Filing taxes cant be any easier. Excellent!!!
Date published: 2022-04-17
Rated 4 out of 5 by from Form 8283 TurboTax software is good, but it would be nice when donating stock/mutual fund shares as a charitable contribution that the software would allow the user to specify the verbiage that appears in the 'Method used to determine fair market value' instead of defaulting to 'Comparative Sales', which really makes no sense for this type of contribution.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbotax - clunky; not user-friendly. Poor support Previously used both Tax Act and HRBlock (last year); expected much better w/ TTax - was xtremly disappointed. Could not connect to existing HRBl files from last year; not as advertised- Had to input all info. (Got no help) Format was not very touch-screen frindly. Had trouble inputting on several screens. I expected a very sophisticated program, and knowledgeable 'help' techs; very disappointing. Failed to call back; got hung up on twice. Ask too many personal questions on survey. May go back and try TAX Act next year.
Date published: 2022-04-17
Rated 5 out of 5 by from Fast and easy!!! I had an excellent experience with Turbotax, it so easy and fast...Thank you!!!
Date published: 2022-04-17
Rated 1 out of 5 by from Fee Gobbler I've been with Turbo 7 years and I don't understand why fees are added in sneakily. Just be upfront with your prices in total .For someone working part time and not getting much in return the last thing you would want it to keep getting stuck to paying fees and then told one price and towards the end sneakily in the agreements you consent to another fee. Read Everything. Disappointing
Date published: 2022-04-17
Rated 2 out of 5 by from One state return used to be free. One state return used to be free. Now you are charging $25? Come on.
Date published: 2022-04-17
Rated 4 out of 5 by from Not as bad as I thought it would be Took a little longer than expected. But not bad and pretty straight forward
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1336