TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from easy good, but little expensive since it's so automated
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is like comfort food Long time user but had to file by paper the last couple of years. Happy to be back on the platform. Appreciate not having to search the internet for knowledgeable and understandable explanations.to my tax questions.
Date published: 2023-04-18
Rated 4 out of 5 by from Pretty easy Not gonna lie definitely had some help but was super easy& simple, live support was an awesome help at the end!
Date published: 2023-04-18
Rated 5 out of 5 by from dmen3202 Thank you for making this a simple and easy process!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Premium Good Format Easy to follow as long as you have all the needed information.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great! easy for a nonbookkeeper or accountant to use!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is a wonderful tool Took me no time to take care of my taxes, and representatives were there when I had questions.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use I love turbo tax it is really easy to use and straightforward, it made filing my taxes easy
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax Can Be Confusing At the end of the process, during the review and pay taxes section, I could not tell whether my 2023 Federal estimated taxes will be pulled automatically from my bank account or not. (It was very clear that NY estimated taxes are being paid that way.). I did not see an option for Federal estimated taxes to be pulled automatically from my bank account. I am assuming that they will be, but I don't know.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Business -For Trust Returns Although Turbo Tax for personal returns and all the people that you reach out for support are wonderful - Turbo Tax BUSINESS is NOT - it appears though you pay for support for questions NO ONE can answer them -"We don't do trusts, you need a trust tax person" well thanks for advertising live help but not getting help - did it myself, but hoping for the best - maybe the CPA's expense was worth it as saving money cost me time and hoping I did it correctly - no one could answer.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1336
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy good, but little expensive since it's so automated
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is like comfort food Long time user but had to file by paper the last couple of years. Happy to be back on the platform. Appreciate not having to search the internet for knowledgeable and understandable explanations.to my tax questions.
Date published: 2023-04-18
Rated 4 out of 5 by from Pretty easy Not gonna lie definitely had some help but was super easy& simple, live support was an awesome help at the end!
Date published: 2023-04-18
Rated 5 out of 5 by from dmen3202 Thank you for making this a simple and easy process!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Premium Good Format Easy to follow as long as you have all the needed information.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great! easy for a nonbookkeeper or accountant to use!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is a wonderful tool Took me no time to take care of my taxes, and representatives were there when I had questions.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use I love turbo tax it is really easy to use and straightforward, it made filing my taxes easy
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax Can Be Confusing At the end of the process, during the review and pay taxes section, I could not tell whether my 2023 Federal estimated taxes will be pulled automatically from my bank account or not. (It was very clear that NY estimated taxes are being paid that way.). I did not see an option for Federal estimated taxes to be pulled automatically from my bank account. I am assuming that they will be, but I don't know.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Business -For Trust Returns Although Turbo Tax for personal returns and all the people that you reach out for support are wonderful - Turbo Tax BUSINESS is NOT - it appears though you pay for support for questions NO ONE can answer them -"We don't do trusts, you need a trust tax person" well thanks for advertising live help but not getting help - did it myself, but hoping for the best - maybe the CPA's expense was worth it as saving money cost me time and hoping I did it correctly - no one could answer.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1336