TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Overpriced, lots of hidden fees, easy to use Software is great and easy to use but it's overpriced and has lots of hidden fees. Should not cost more than $100 total for both state and federal to file even the most complicated returns. They also have manipulative upsell tactics
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is great and easy to use been using turbo tax since 2004, very easy to use, helpful
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and Quick TurboTax didn't judge me like my previous CPA did. I went back to my CPA for tricky tax situation for my parents only to receive extremely rude behavior.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is excellent tool I'm delighted to use Turbotax because I was able to file electronically
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax 2022 - Easy and Excellent Format The 2022 Edition of Turbo Tax is easy to follow. It is excellent in Flow of the Forms. It asks easy to follow questions to ensure maximum returns.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is amazing! I really appreciate the easy way TurboTax presents the document and makes it very accessible to everyone. You don't need to be a professional to use the app: it is easy, and clear with available life help through the whole process. It allows you to save time, to learn more about taxes, and finances (investments, costs) with great advice. Great job!!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is always fabulous! I have been using TurboTax for many years. It has only gotten better, with easier to use features, better explanations, and excellent support options from tax professionals. I have used their "ask a professional" services a few times, and these are very helpful and accurate.
Date published: 2023-04-18
Rated 5 out of 5 by from fine was able to verify by phone, unfortunately owed, by design, someone filed in me name before, would rather owe
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Express is not worth it I Got pennies back on Federal compared to years past. I tried to restart my taxes from the beginning and it wouldn't let me! I've only used Turbo Tax and this year I did not like the changes.
Date published: 2023-04-18
Rated 3 out of 5 by from Good tax software I had to fix a number of things that auto imported. I would rather have the software step me through the actual tax form after answering a number of questions about income and information.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1328
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Overpriced, lots of hidden fees, easy to use Software is great and easy to use but it's overpriced and has lots of hidden fees. Should not cost more than $100 total for both state and federal to file even the most complicated returns. They also have manipulative upsell tactics
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is great and easy to use been using turbo tax since 2004, very easy to use, helpful
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and Quick TurboTax didn't judge me like my previous CPA did. I went back to my CPA for tricky tax situation for my parents only to receive extremely rude behavior.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is excellent tool I'm delighted to use Turbotax because I was able to file electronically
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax 2022 - Easy and Excellent Format The 2022 Edition of Turbo Tax is easy to follow. It is excellent in Flow of the Forms. It asks easy to follow questions to ensure maximum returns.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is amazing! I really appreciate the easy way TurboTax presents the document and makes it very accessible to everyone. You don't need to be a professional to use the app: it is easy, and clear with available life help through the whole process. It allows you to save time, to learn more about taxes, and finances (investments, costs) with great advice. Great job!!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is always fabulous! I have been using TurboTax for many years. It has only gotten better, with easier to use features, better explanations, and excellent support options from tax professionals. I have used their "ask a professional" services a few times, and these are very helpful and accurate.
Date published: 2023-04-18
Rated 5 out of 5 by from fine was able to verify by phone, unfortunately owed, by design, someone filed in me name before, would rather owe
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Express is not worth it I Got pennies back on Federal compared to years past. I tried to restart my taxes from the beginning and it wouldn't let me! I've only used Turbo Tax and this year I did not like the changes.
Date published: 2023-04-18
Rated 3 out of 5 by from Good tax software I had to fix a number of things that auto imported. I would rather have the software step me through the actual tax form after answering a number of questions about income and information.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1328