TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from IF IT WASNT GOOD I WOULDNT KEEP USING IT KEEP USING IT AS I LIKE IT AND HAVENT HEARD OF ONE I WOULD LIKE BETTER
Date published: 2021-05-14
Rated 5 out of 5 by from An Excellent Service By talking over a problem with one of your reps, I went from paying to getting a refund. Thanks!
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax is helpful some questions not answered. I had difficulty answering the cost basis showed blank on 1099-b
Date published: 2021-05-14
Rated 4 out of 5 by from Did the job The software does a good job walking you though most things. There were a couple things I had to look up. It would be nice if Turbo Tax would provide a contractor list of codes and suggestions for which to use for common professions. Wasn't too big of an issue.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Been using Turbo Tax for about 15 years. Walks you through the process and learn the tax law along the way. Invaluable to me.
Date published: 2021-05-14
Rated 5 out of 5 by from Another Great Tax Year Easy, efficient and safe. Recommend to anyone with simple to moderately complex. I am a government employee who serves overseas on occasion, and have a few unusual circumstances. Still easy to use, online support is great.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo tax works Good help, good app, got the most for me on my federal and state tax returns.
Date published: 2021-05-14
Rated 4 out of 5 by from Instruction to handle sales of second home The instruction to handle sales of second home capital gain is missing or unclear. I have to check with the user's group online a few time to figure out how to do it. Maybe this can be improved in the future versions
Date published: 2021-05-14
Rated 4 out of 5 by from Almost missed long term care premium deduction The tool seems to be OK, a little bit confusing on HSA. But there is no direct prompt to type in long team care premium. In my state, it is deductible for state tax. I have to search to find out how to enter that. The search result is not straightforward, it took me a while to finally figure out at federal level to enter.
Date published: 2021-05-14
Rated 5 out of 5 by from Have been using TurboTax for over 20 years !!! It gets more user-friendly every year. It is the only way that I will ever complete my Federal and State income taxes.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1328
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from IF IT WASNT GOOD I WOULDNT KEEP USING IT KEEP USING IT AS I LIKE IT AND HAVENT HEARD OF ONE I WOULD LIKE BETTER
Date published: 2021-05-14
Rated 5 out of 5 by from An Excellent Service By talking over a problem with one of your reps, I went from paying to getting a refund. Thanks!
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax is helpful some questions not answered. I had difficulty answering the cost basis showed blank on 1099-b
Date published: 2021-05-14
Rated 4 out of 5 by from Did the job The software does a good job walking you though most things. There were a couple things I had to look up. It would be nice if Turbo Tax would provide a contractor list of codes and suggestions for which to use for common professions. Wasn't too big of an issue.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Been using Turbo Tax for about 15 years. Walks you through the process and learn the tax law along the way. Invaluable to me.
Date published: 2021-05-14
Rated 5 out of 5 by from Another Great Tax Year Easy, efficient and safe. Recommend to anyone with simple to moderately complex. I am a government employee who serves overseas on occasion, and have a few unusual circumstances. Still easy to use, online support is great.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo tax works Good help, good app, got the most for me on my federal and state tax returns.
Date published: 2021-05-14
Rated 4 out of 5 by from Instruction to handle sales of second home The instruction to handle sales of second home capital gain is missing or unclear. I have to check with the user's group online a few time to figure out how to do it. Maybe this can be improved in the future versions
Date published: 2021-05-14
Rated 4 out of 5 by from Almost missed long term care premium deduction The tool seems to be OK, a little bit confusing on HSA. But there is no direct prompt to type in long team care premium. In my state, it is deductible for state tax. I have to search to find out how to enter that. The search result is not straightforward, it took me a while to finally figure out at federal level to enter.
Date published: 2021-05-14
Rated 5 out of 5 by from Have been using TurboTax for over 20 years !!! It gets more user-friendly every year. It is the only way that I will ever complete my Federal and State income taxes.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1328